Hotel & SPA Duchessa Isabella Collection by GSA Hotels

Hotels
8.4 (410 reviews)
Via Palestro 70 , Ferrara , it

Children allowed
Pets allowed

Facilities

Parking
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Steam room
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Elegance
Ambiance
Cons:
Room Quality
Value for Money
Dining

Categories

Cleanliness
8.23
Some reviews mention that the facilities were clean, but there were comments about dated rooms affecting overall comfort.
Service
9.2
Reviewers consistently praise the hotel staff for their helpfulness and friendliness.
Location
9.24
The hotel is noted for its convenient location near major tourist attractions, which guests appreciate.
Room Quality
7.69
Several reviews mention issues with room condition, including outdated decor and maintenance concerns.
Amenities
8.22
Guests appreciate the provided amenities, despite some wishing for enhancements such as a hot breakfast option.
Value for Money
7.68
Some guests feel that the pricing, particularly for dining, does not match the quality.
Food and Beverage
8.23
Overall quality of breakfast and service is well-received, though some suggest more variety in the hot options.
Overall Experience
8.7
Most guests express a strong desire to return, indicating a positive overall experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:57

Property Description

Luxurious rooms with modern amenities
Experience elegance with satellite TV, minibar, and seating area in air-conditioned rooms featuring a private bathroom with complimentary toiletries.

Delicious breakfast options
Start your day right with a sumptuous spread of homemade cakes, fresh eggs, and a variety of vegetables for a perfect morning boost.

Relaxation at its best
Indulge in ultimate relaxation at the onsite spa offering a sauna, Turkish bath, hot tub, and sensory showers, complemented by a herbal tea corner for a rejuvenating experience.

To book your stay at Duchessa Isabella Collection, visit our website today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 410 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
D
Danilo couple it
7
Visita nella città Estense
Pros:

Stile del palazzo
Dimensioni della camera e del bagno
Accoglienza dello staff
Giardino interno,zona tranquillissima.

Cons:

Camera non insonorizzata,si sente anche una mosca che vola nella stanza accanto.
Mancanza di prodotti da bagno adeguati al livello dell'hotel.
Colazione ricca di dolci ma povera di piatti proteici.

2026-05-08 via Nuitee
S
Stefano couple it
9
2026-05-08 via Nuitee
P
Peter couple fr
8
2026-05-07 via Nuitee
J
Jean-Louis family_with_children fr
4
Personnel gentil, mais hôtel vétuste et cher, ne correspondant pas au standing d’un 5 étoiles s
Pros:

Le jardin et le parking, la gentillesse du personnel

Cons:

Hôtel vieillissant et très kistch dans sa décoration , salles de bain avec robinetterie cassée, bar toujours fermé, petit déjeuner moins bon et copieux que dans d’autres hôtels de catégorie inférieure - nous avons dû changer de chambre, car elle donnait sur la rue, au premier étage et avec le spa en dessous, très bruyant !

2026-05-04 via Nuitee
L
Loredana couple it
8
Tutto ok.
Pros:

La disponibilità, il personale, la posizione, il bellissimo giardino.

Cons:

Struttura ben tenuta, curata…datata.

2026-05-04 via Nuitee
R
Renata couple it
9
2026-04-30 via Nuitee
M
Marijana family_with_children at
10
2026-04-28 via Nuitee
T
Tatyana Shulyak solo_traveller it
10
Pros:

Tutto
Bellissimo albergo

Cons:

Colazione diciamo non abbondante

2026-04-26 via Nuitee
K
Karol family_with_children sk
10
Super hotel
Pros:

Všetko bolo super

Cons:

Niet čo vytknúť

2026-04-23 via Nuitee
P
Pietro family_with_children it
8
2026-04-23 via Nuitee
M
Monica couple it
9
2026-04-23 via Nuitee
A
Alessandro solo_traveller it
9
2026-04-21 via Nuitee
G
Giuliana couple it
10
soggiorno piacevole e rilassante, dove il tempo sembra essersi fermato.
Pros:

si puo fare un'ottima colazione sia dolce che salato fino alle 11:00. Ottima posizione a due passi dal centro e vicinissima al meraviglioso parco dell'Ariosto. Il bagno molto pulito, fornito di tutto il necessario per soggiornare: prodotti per l'igiene, spazzolino e dentifricio, ciabatte, phon, specchio ingtrandente

Cons:

un fastidioso rumore di scarico o di flusso d'acqua, proveniente da altre stanze, che ha perdurato per tutta la notte

2026-04-21 via Nuitee
S
stefano couple it
9
2026-04-20 via Nuitee
M
Marta solo_traveller it
8
2026-04-18 via Nuitee
A
Andreea couple ch
10
2026-04-17 via Nuitee
D
Dora solo_traveller it
10
Bella esperienza di una notte a Ferrara
Pros:

Ambiente retrò, caldo e accogliente. Personale gentile, prima colazione eccellente.

2026-04-12 via Nuitee
F
Federica couple it
10
Pros:

Bellissima struttura
Colazione abbondante e molto buona
Suite bellissima , grandissima e molto pulita!
Ottima posizione, in 10 minuti a piedi si raggiunge il centro

Cons:

Dalla camera la notte si sentiva il rumore della pompa dell’acqua della Spa, la camera che dava sulla strada poco insonorizzata
Per il resto lo consiglio a tutti…VERAMENTE ECCEZIONALE!!!!!

2026-04-12 via Nuitee
G
Gianluca family_with_children it
9
2026-04-11 via Nuitee
N
Nino couple dk
7
Pros:

Nice breakfast.

Cons:

The room was very hot.

2026-04-09 via Nuitee