Hotel & SPA Duchessa Isabella Collection by GSA Hotels

Hotels
8.4 (385 reviews)
Via Palestro 70 , Ferrara , it

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Children allowed
Pets allowed

Facilities

Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Steam room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Elegance
Ambiance
Cons:
Room Quality
Value for Money
Dining

Categories

Cleanliness
8.23
Some reviews mention that the facilities were clean, but there were comments about dated rooms affecting overall comfort.
Service
9.2
Reviewers consistently praise the hotel staff for their helpfulness and friendliness.
Location
9.24
The hotel is noted for its convenient location near major tourist attractions, which guests appreciate.
Room Quality
7.69
Several reviews mention issues with room condition, including outdated decor and maintenance concerns.
Amenities
8.22
Guests appreciate the provided amenities, despite some wishing for enhancements such as a hot breakfast option.
Value for Money
7.68
Some guests feel that the pricing, particularly for dining, does not match the quality.
Food and Beverage
8.23
Overall quality of breakfast and service is well-received, though some suggest more variety in the hot options.
Overall Experience
8.7
Most guests express a strong desire to return, indicating a positive overall experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:57

Property Description

Luxurious rooms with modern amenities
Experience elegance with satellite TV, minibar, and seating area in air-conditioned rooms featuring a private bathroom with complimentary toiletries.

Delicious breakfast options
Start your day right with a sumptuous spread of homemade cakes, fresh eggs, and a variety of vegetables for a perfect morning boost.

Relaxation at its best
Indulge in ultimate relaxation at the onsite spa offering a sauna, Turkish bath, hot tub, and sensory showers, complemented by a herbal tea corner for a rejuvenating experience.

To book your stay at Duchessa Isabella Collection, visit our website today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 385 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
G
Gianluca • family_with_children • it
9
2026-04-11 • via Nuitee
N
Nino • couple • dk
7
Pros:

Nice breakfast.

Cons:

The room was very hot.

2026-04-09 • via Nuitee
I
Ingrid • family_with_children • sk
10
Geniálne ❤️❤️❤️
Pros:

Všetko bolo dokonale ❤️

2026-04-08 • via Nuitee
L
Luigi • extended_group • it
10
Ottimo
Pros:

Posizione,colazione.

Cons:

Il terzo letto in camera assolutamente da sostituire.

2026-04-07 • via Nuitee
A
Apiatto • family_with_children • it
8
2026-04-06 • via Nuitee
I
Ingrid • family_with_children • sk
10
Super ❤️
Pros:

💖

2026-04-06 • via Nuitee
L
Luca • family_with_children • il
6
Pros:

Arredamento stupendo

Cons:

Ho chiesto un uovo alla coque e mi è arrivato un uovo sodo.

2026-04-06 • via Nuitee
A
Ana • family_with_children • hr
5
Not again….
Pros:

Nice location-thats all!

Cons:

Not really clean and charged us more money for “extras”. Ok, city tax and parking I understand, but what else, maybe a small Birthday cake - which in all other nice hotel is complementary. We would Not repeat this exeperience. I dont like the hidden cost.

2026-04-04 • via Nuitee
M
michele • family_with_children • it
10
2026-04-03 • via Nuitee
V
Virginia • solo_traveller • au
8
Very pleasant historic hotel
Pros:

Breakfast was excellent served in stunning dining room.

Cons:

The room was hot during the night.

2026-03-27 • via Nuitee
S
Sonia • family_with_children • it
9
2026-03-23 • via Nuitee
V
Virginia • couple • it
9
2026-03-17 • via Nuitee
B
Beata • extended_group • sk
9
Pros:

boli vyborné, v peknej reštauracii

Cons:

viac masových výrobkov

2026-03-16 • via Nuitee
M
Maria Augusta Dal Pino • family_with_children • it
10
2026-03-15 • via Nuitee
G
Giorgio • family_with_children • it
8
2026-03-15 • via Nuitee
G
Giovanni • solo_traveller • it
10
Buon rapporto qualità/prezzo
Pros:

Personale gentilissimo e ambiente pulito

2026-03-12 • via Nuitee
L
Lamberto • solo_traveller • it
9
2026-03-10 • via Nuitee
L
Luca Tommaso • extended_group • it
10
2026-03-09 • via Nuitee
C
Caterina • couple • it
8
Romantico, città d’arte e di buona cucina.
Pros:

Albergo Old fashion, posizione ottima, tranquilla ma vicina al centro. Colazione fantastica. Letto super comodo.

Cons:

Troppe scale, pulizia bagni approssimativa (sporcizia nelle interlinee delle mattonelle della doccia, per es.)

2026-03-09 • via Nuitee
G
Gatti • family_with_children • it
10
2026-03-08 • via Nuitee