Hotel Berri Versalles

Hotels
8.5 (2652 reviews)
Alto de Capuchinos 9 , Rentería , ES
+34 943 51 20 45
[email protected]

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Free
Children allowed

Facilities

Free self parking
Free WiFi
Air conditioning
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly, helpful staff
Good value for money
Free coffee/tea and 24/7 microwave
Parking available and easy to find
Easy bus access to the city
Cons:
Some rooms noisy (street/other guests / thin walls)
Location can be far from city center for some guests
Some rooms are small or lack balcony
Staff not present 24 hours (mentioned once)
Occasional mattress/room size complaints

Categories

Cleanliness
9
Consistently positive mentions of cleanliness and new/clean installations across many reviews (e.g., 'Limpieza', 'Muy limpio', 'très bien et propre', 'Чистота').
Service
9
Staff praised repeatedly as friendly, kind and helpful ('El personal muy muy amable', 'very friendly', 'front desk people are awesome'); one note that staff are not present 24h lowered this slightly.
Location
8
Mixed mentions: convenient bus access to the old town and easy to find, but multiple guests noted it is farther from the centre or not as central ('Lejos del centro', '20-25 min away', 'not so exciting location').
Room Quality
8
Generally comfortable and modern rooms with good beds and heating, but some complaints about room size, lack of balcony and noisy rooms or thin walls.
Amenities
8.5
Positive mentions of free coffee/tea, microwave 24/7, parking, digicode entry and other useful amenities; overall viewed as useful and value-adding.
Value for Money
9
Multiple explicit comments praising value ('calidad precio', 'Value for money', 'Relação Preço-Qualidade', 'excellent for the price').
Food and Beverage
8
Limited mentions: free coffee/tea praised but breakfasts mostly not used or absent; overall neutral-to-slightly-positive due to complimentary beverages.
Overall Experience
8.5
Overall largely positive experiences reported (many 'perfect', 'very good', 'recommended'), tempered by occasional noise, location or room-size issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Located on the upper part of the town of Errenteria, the hotel offers functional and spacious rooms with outstanding views to the Port of Pasaia and the Jaizkibel mount. Easy access from road N-1, minutes from the French border and San Sebastian city centre. Fully renovated rooms with cosy decoration, new beds and a brand new A/C and heating system.

Important information:

Due to COVID-19 the hotel offers in each room a complimentary kit that consists of 2 masks, gloves and hand cleansing gel.

Our face to face reception hours are from 8:00 to 13:00 and from 17:30 to 20:00. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 1+ years costs 20 EUR per night. A cot for children up to 1 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.5
Based on 2652 reviews
Cleanliness: 9
Service: 9
Location: 8
Room Quality: 8
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.5
S
Samuel • couple • es
8
Adecuado, y genial calidad precio
Pros:

Limpieza y calida precio

Cons:

Personal no está 24 horas presente

2026-10-31 • via Nuitee
L
Luka R. • couple • si
8
2026-10-29 • via Nuitee
L
leon costin • couple • es
8
2026-10-29 • via Nuitee
Y
Yein Castrillon • solo_traveller • es
10
Pros:

Mon séjour est très bien passé merci beaucoup

Cons:

Rien à diré

2026-10-29 • via Nuitee
F
Francisco • solo_traveller • es
8
2026-10-28 • via Nuitee
D
deborah • couple • es
9
Muy bien y limpio
Pros:

La habitación cómoda con calefacción y todo muy bien. Nos gustó que había café e infusiones gratis

Cons:

Nada, todo bien

2026-10-24 • via Nuitee
S
Sergio • solo_traveller • es
9
2026-10-23 • via Nuitee
C
Christoph • solo_traveller • de
8
Gemütlich und komfortabel
Pros:

Zentral aber nicht laut. Sehr nettes Personal

2026-10-23 • via Nuitee
V
Vicen • extended_group • es
10
Muy bien
Pros:

La atención

2026-10-23 • via Nuitee
M
Mégane • solo_traveller • fr
10
Pros:

Parfait en tout point ! Et le personnel au top !!!

2026-10-23 • via Nuitee
M
moraleda • solo_traveller • es
9
Pros:

Todo y el trato y limpieza

2026-10-23 • via Nuitee
E
Emmanuel • couple • es
10
2026-10-21 • via Nuitee
B
brigitte • couple • fr
5
Pros:

Emplacement facile à trouver.

Cons:

Chambre trop bruyante, on entend tout ce qui se passe dans la rue et dans les autres chambres. Nous avons peu dormi.

2026-10-20 • via Nuitee
S
Sérgio • solo_traveller • pt
10
2026-10-19 • via Nuitee
D
Dominique • couple • de
8
2026-10-18 • via Nuitee
J
Jeanvel • couple • fr
10
Séjour à san Sébastian
Pros:

L' emplacement,le parking,la chambre agréable avec le système d'entrée avec digicode code et l'hôtesse d'accueil d'une grande gentillesse,très aimable.

Cons:

R. A. S

2026-10-18 • via Nuitee
J
Juan J. Romero • couple • es
8
2026-10-17 • via Nuitee
J
jorge • solo_traveller • es
10
Pros:

El personal

Cons:

Nada

2026-10-16 • via Nuitee
N
Nuno • couple • ch
8
2026-10-16 • via Nuitee
K
Kirsty • family_with_children • gb
10
2026-10-16 • via Nuitee