The Waterfront Hotel Kuching

Hotels
8.7 (2141 reviews)
68 Jalan Tun Abang Haji Openg , Kuching , MY
+60 82-227 227

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food
Cons:
Inadequate lift service
Room availability issues

Categories

Cleanliness
8.53
Generally clean, but some issues with room lighting reported.
Service
9
Staff are described as friendly, helpful, and professional.
Location
9.04
Excellent location, very accessible to shopping and attractions.
Room Quality
8.49
Rooms are spacious and comfortable, though there were some complaints about room availability.
Amenities
8.52
Good amenities overall, but lack of comfortable poolside loungers reported.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.03
Breakfast is described as excellent, and the food quality is high.
Overall Experience
8.5
Overall a positive stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:59

Property Description

Prime Location

Luxurious Amenities

Exceptional Services

Ready to experience a luxurious stay with stunning city views and top-notch amenities? Indulge in our semi-outdoor infinity pool and savor delightful dining options. Book now at The Waterfront Hotel Kuching for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night will apply to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.

Please note that renovation work on the property will be carried out until 2nd quarter 2027.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Location

Guest Reviews

8.7
Based on 2141 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.5
J
Jose Ignacio • solo_traveller • es
9
2026-09-12 • via Nuitee
M
Michael • couple • de
7
2026-09-12 • via Nuitee
N
Nurul • extended_group • my
9
Pros:

Beautifully decorated with a very comfortable bed and all the amenities a girl could ask for. The bathroom is spacious and well-equipped. The hotel is right by the waterfront, making it lovely for an evening stroll, and there are plenty of shops and eateries nearby for quick meals and shopping. A big plus is that the hotel is also directly connected to a shopping mall, making everything super convenient!

Cons:

Nothing

2026-09-11 • via Nuitee
J
Josephine • solo_traveller • my
9
2026-09-11 • via Nuitee
P
Pim • couple • nl
10
2026-09-10 • via Nuitee
S
Sergio • couple • es
9
Para repetir
Pros:

Muy buen hotel. Desayuno excelente, el trato del personal muy bueno, las habitaciones bien aisladas, todo limpio, ubicación muy buena, baños muy amplios, cama cómoda. Una gran experiencia.

Cons:

Nada destacable

2026-09-10 • via Nuitee
S
Stanilewicz • couple • au
8
2026-09-09 • via Nuitee
M
Monica • solo_traveller • it
10
Pros:

Hotel in ottima posizione, ben curato, pulito e dotato di ogni comfort. Colazione varia e abbondante

2026-09-09 • via Nuitee
M
Mireillle • couple • nl
9
Fenomenaal uitzicht en zeer mooie ruime nieuwe kamers.
Pros:

Prachtig gerenoveerde kamers, heel ruim en heerlijke bedden en douche.
Ontbijt heel uitgebreid assortiment. De locatie heel mooi tegenover waterfront. Fantastisch uitzicht vanuit de kamer.

Cons:

De lucht verfrissers in de lobby en gangen van het hotel. Veel te overheersend, slaat op je longen.

2026-09-08 • via Nuitee
N
Nadia • couple • be
10
Sympa
Pros:

Confortable, bien équipé, bon petit déjeuner, bien positionné et personnel au petit soin

2026-09-08 • via Nuitee
D
Denis M • solo_traveller • om
9
2026-09-07 • via Nuitee
L
luca genta • solo_traveller • it
9
Pros:

Posizione molto comoda stanze ampie, staff molto gentile e pronta ad aiutarti per le varie escursioni.
Ottima colazione

Cons:

Nulla

2026-09-07 • via Nuitee
P
Pieter • couple • nl
10
Super verblijf zeer aan te raden !
Pros:

Alles een 10, personeel fantastisch, ruime kamer met uitzicht op de rivier. Ontbijt is ongelofelijk uitgebreid. Ligging midden in Kuching, beste saté’s op 2 minuten lopen!

2026-09-06 • via Nuitee
M
Mohamad Shahrin • couple • my
10
Exciting
Pros:

Clean room, great amenities

Cons:

Construction sounds at night

2026-09-06 • via Nuitee
A
Abang Nikhafizi • family_with_children • my
10
2026-09-06 • via Nuitee
T
teh • solo_traveller • my
8
Pros:

The hotel room is clean and view is good. Location is perfect.

Cons:

NA

2026-09-05 • via Nuitee
A
Astrid • extended_group • nl
9
Fantastisch
Pros:

Ruime kamers

Cons:

Niets

2026-09-05 • via Nuitee
F
Fara Diva • family_with_children • my
9
2026-09-05 • via Nuitee
E
EJ • solo_traveller • sa
10
2026-09-05 • via Nuitee
S
Sungwook • couple • au
7
Good location.
Pros:

Spacious room and great location. Staff were friendly

Cons:

Renovation going on... coming to Kuching at a haze season which we didn't realise it was a thing, we limited ourselves going outdoors and had to stay at the hotel most of our time and the noise from renovation was going on during the day time.

2026-09-05 • via Nuitee