The Waterfront Hotel Kuching

Hotels
8.7 (2141 reviews)
68 Jalan Tun Abang Haji Openg , Kuching , MY
+60 82-227 227

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food
Cons:
Inadequate lift service
Room availability issues

Categories

Cleanliness
8.53
Generally clean, but some issues with room lighting reported.
Service
9
Staff are described as friendly, helpful, and professional.
Location
9.04
Excellent location, very accessible to shopping and attractions.
Room Quality
8.49
Rooms are spacious and comfortable, though there were some complaints about room availability.
Amenities
8.52
Good amenities overall, but lack of comfortable poolside loungers reported.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.03
Breakfast is described as excellent, and the food quality is high.
Overall Experience
8.5
Overall a positive stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:59

Property Description

Prime Location

Luxurious Amenities

Exceptional Services

Ready to experience a luxurious stay with stunning city views and top-notch amenities? Indulge in our semi-outdoor infinity pool and savor delightful dining options. Book now at The Waterfront Hotel Kuching for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night will apply to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.

Please note that renovation work on the property will be carried out until 2nd quarter 2027.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Location

Guest Reviews

8.7
Based on 2141 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.5
M
M.Maddalena • solo_traveller • it
9
2026-10-16 • via Nuitee
C
Claire • couple • gb
10
Great location
Pros:

Spacious room with a great view. Very central location just a few steps from everything we wanted to see. Lovely staff and good facilities

2026-10-15 • via Nuitee
A
Ahamd Farhan • solo_traveller • my
10
2026-10-12 • via Nuitee
M
Mohamad Junaida • couple • my
8
Good stay
Pros:

Location near to the major attractions .. shoppinh mall just nearby

Cons:

Should have dedicated parking for guest.

2026-10-12 • via Nuitee
G
Grete Helen • couple • no
9
Bra og moderne hotell som anbefales. God service.
Pros:

Veldig bra og moderne hotell som fortjener sine 5 stjerner. God beliggenhet midt i byen, rett ved Carpenter Street og rett ved Old Courthouse. Flott, nytt rom med super utsikt over elven. Kjempegod frokost.

2026-10-11 • via Nuitee
N
Nor Azilah • couple • my
9
Great location, comfortable room with wonderful view. Excellent services.
Pros:

Location, excellent room and wonderful waterfront view

Cons:

A bit pricey

2026-10-11 • via Nuitee
F
Fernando Vale • solo_traveller • pt
10
Pros:

Conforto, localização, simpatia do staff, relação qualidade/preço.

2026-10-10 • via Nuitee
G
Guy • couple • us
9
2026-10-08 • via Nuitee
R
Rubén • extended_group • es
10
2026-09-19 • via Nuitee
J
John • couple • gb
8
Great location, excellent staff, would definitely return.
Pros:

Great location. Staff were exceptionally friendly and helpful. Very clean and comfortable.

Cons:

Nothing, we liked it all.

2026-09-17 • via Nuitee
J
John • couple • gb
8
Great location, very good staff. Recommended.
Pros:

Excellent location, very helpful and friendly staff.

Cons:

We liked everything.

2026-09-17 • via Nuitee
Y
Yoko • solo_traveller • jp
8
Good value
Pros:

Take out breakfasts for the early check out have four set menus. They are excellent.

Cons:

To control the room temperature with ac remote control was a bit complicated. The English of the staff explained in the room was not clear enough.

2026-09-17 • via Nuitee
O
OiMeng • solo_traveller • my
8
2026-09-17 • via Nuitee
F
Felicity • couple • au
10
Loved it. Will book there again.
Pros:

Very friendly and helpful. Room spacious. Good pool. Great part of town.

2026-09-17 • via Nuitee
J
José Luis • solo_traveller • es
10
Pros:

Ubicación, habitación y el desayuno

Cons:

Nada

2026-09-16 • via Nuitee
L
Lay See • extended_group • my
9
Everything good
Pros:

Good location & friend staff

Cons:

The bed a bit small

2026-09-16 • via Nuitee
T
Tan • couple • sg
9
2026-09-16 • via Nuitee
H
Hezreen • solo_traveller • my
9
Pros:

The l9cation, food, room.

Cons:

None

2026-09-16 • via Nuitee
J
Juliet • couple • au
10
Comfortable and great location
Pros:

Excellent location and very comfortable

Cons:

Nothing

2026-09-15 • via Nuitee
R
Rosnani • couple • bn
10
Pros:

Everythings great 10/10

2026-09-14 • via Nuitee