The Waterfront Hotel Kuching

Hotels
8.7 (2141 reviews)
68 Jalan Tun Abang Haji Openg , Kuching , MY
+60 82-227 227

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food
Cons:
Inadequate lift service
Room availability issues

Categories

Cleanliness
8.53
Generally clean, but some issues with room lighting reported.
Service
9
Staff are described as friendly, helpful, and professional.
Location
9.04
Excellent location, very accessible to shopping and attractions.
Room Quality
8.49
Rooms are spacious and comfortable, though there were some complaints about room availability.
Amenities
8.52
Good amenities overall, but lack of comfortable poolside loungers reported.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.03
Breakfast is described as excellent, and the food quality is high.
Overall Experience
8.5
Overall a positive stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:59

Property Description

Prime Location

Luxurious Amenities

Exceptional Services

Ready to experience a luxurious stay with stunning city views and top-notch amenities? Indulge in our semi-outdoor infinity pool and savor delightful dining options. Book now at The Waterfront Hotel Kuching for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night will apply to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.

Please note that renovation work on the property will be carried out until 2nd quarter 2027.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Location

Guest Reviews

8.7
Based on 2141 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.5
Y
Yashpaul • couple • nz
8
2026-10-31 • via Nuitee
J
Jennifer and Karl • family_with_children • au
9
Pros:

Fabulous for our family (parents + teenager); beds very comfortable, pool & bar easily accessible. Breakfast included in our booking - amazing buffet of western and SE Asian hot & cold options plus made to order eggs. Easy walk to cbd locations and food options, including the shopping centre attached to the hotel. Highly recommend a stay at The Waterfront Hotel.

2026-10-31 • via Nuitee
P
Patrycja Kwiecień • family_with_children • pl
10
2026-10-30 • via Nuitee
P
Patrycja Kwiecień • family_with_children • pl
10
2026-10-30 • via Nuitee
M
M.Maddalena • extended_group • it
9
2026-10-29 • via Nuitee
C
Christina • extended_group • de
8
2026-10-29 • via Nuitee
F
Fremenda • family_with_children • hk
6
2026-10-27 • via Nuitee
J
Joao Henrique Zimnoch • couple • br
10
Wonderful souvenir
Pros:

It was a remarkable experience. Thanks a lot.

Cons:

Keep on this quality

2026-10-27 • via Nuitee
R
Ralf • family_with_children • de
9
Pros:

Lage, Komfort, reichhaltiges Frühstück, freundliches Personal. Sehr schöner Blick auf den Fluss.

Cons:

War alles gut.

2026-10-27 • via Nuitee
U
UmangDee • extended_group • my
10
2026-10-26 • via Nuitee
S
Sue • couple • gb
10
Very nice hotel with helpful staff great breakfasts and comfortable rooms
Pros:

Had some lovely suites overlooking the river

Cons:

Early check out .. 3 would be better as a lot of people were hanging around in the lobby for ages

2026-10-26 • via Nuitee
C
catherine • solo_traveller • fr
8
Très agréable
Pros:

Le confort l’emplacement et la gentillesse du personnel

Cons:

Le café

2026-10-25 • via Nuitee
D
Dr. Matthias • solo_traveller • de
6
Pros:

Gute Lage und Blick

Cons:

Baustelle mit viel Lärm und Zimmerservice unzuverlässig

2026-10-24 • via Nuitee
M
Mohammad Azman • solo_traveller • my
9
Good breakfast n great stay
Pros:

Spacious and value for money

Cons:

Lift is slow

2026-10-23 • via Nuitee
N
Nurfaizah • family_with_children • my
10
2026-10-23 • via Nuitee
T
TERESA • couple • fr
9
Un très bon hôtel au cœur de la ville
Pros:

Son emplacement, la gentillesse de son personnel, une imprenable sur la ville et un excellent petit déjeuner

Cons:

Rien

2026-10-22 • via Nuitee
B
Betrez • couple • my
10
2026-10-22 • via Nuitee
K
Kevin • couple • gb
10
Great hotel in central location
Pros:

Staff were lovely, dealt with any queries immediately.

Enjoyed the room service on night too tired to go out.

Enjoyed using the pool, great views over city and river.

Beds really comfortable and excellent en-suite.

Plenty of choice for breakfast.

Hotel very central, in the heart of Kuching.

Cons:

Nothing

2026-10-22 • via Nuitee
K
Keith • couple • gb
9
Wonderful stay
Pros:

Great breakfast and wonderful view from our river view room.

2026-10-20 • via Nuitee
K
KARIMAH HANIM • family_with_children • my
9
2026-10-20 • via Nuitee