Heart Hotel and Gallery Whitsundays

Hotels
8.3 (1076 reviews)
277 Shute Habour Road , Airlie Beach , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Hiking
Lift / Elevator
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Noise issues
Expensive value for money

Categories

Cleanliness
8.01
Multiple reviews indicate the hotel is generally clean, yet a few guests found issues with noise affecting their stay.
Service
8.58
The staff has been consistently described as friendly and helpful, enhancing the overall stay.
Location
8.62
Guests frequently praised the central location and its proximity to attractions.
Room Quality
7.97
While many found the rooms beautiful and comfortable, some concerns about noise were raised.
Amenities
8.3
Most guests appreciated the provided amenities, although there were mentioned shortcomings in some cases.
Value for Money
7.96
Ratings were mixed; some found it expensive for the quality received.
Food and Beverage
8.51
Proximity to good restaurants and positive mentions of food options nearby.
Overall Experience
8.48
Overall positive experiences with only minor setbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Innovative Accommodation:
Heart Hotel and Gallery Whitsundays offers cutting-edge accommodation designed by top Australian professionals, situated in the vibrant center of Airlie Beach.

Luxurious Design:
The hotel's opulent lobby boasts lavish Italian marble, lush palm trees, and soaring ceilings, creating a grand entrance flooded with natural light.

Premium Amenities:
Guest rooms are elegantly designed for relaxation and privacy, equipped with free WiFi, sumptuous linens, Smart TVs, a BOSE sound system, and upscale bathroom essentials.

Experience the epitome of luxury and artistry at Heart Hotel and Gallery Whitsundays. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard and 3% for American Express etc credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 12 per day.

Location

Guest Reviews

8.3
Based on 1076 reviews
Cleanliness: 8.01
Service: 8.58
Location: 8.62
Room Quality: 7.97
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
P
Peter Lalor • couple • au
9
2026-06-26 • via Nuitee
A
Ann • couple • au
9
2026-06-26 • via Nuitee
K
Kerry • couple • au
7
Comfortable, easy access and lots of dining choices nearby
Pros:

Position, quality

Cons:

Noise from the adjoining car park late into the night and early mornings

2026-06-26 • via Nuitee
D
Dai • solo_traveller • au
10
Pros:

Stayed here for the second time now.. I loved it!

Cons:

There was nothing to dislike about the location.

2026-06-25 • via Nuitee
R
Ray Cirulis • solo_traveller • au
7
Tiny room, very noisy
Pros:

Location - directly above shops. Very noisy early morning however

Cons:

Tiny room. Nowhere to sit other than bed. Not a lot of space for luggage. No bedside table on one side of bed

2026-06-25 • via Nuitee
R
Regino Jude III • couple • au
10
2026-06-24 • via Nuitee
V
Victoria • couple • au
8
Pros:

Lovely but very small

2026-06-23 • via Nuitee
S
Shaun • couple • au
7
2026-06-21 • via Nuitee
E
Egemen • couple • au
9
Amazing experience
Pros:

Location

Cons:

Bathroom not a different room

2026-06-21 • via Nuitee
M
Manuela • solo_traveller • de
9
2026-06-19 • via Nuitee
M
mariola • couple • au
5
Very clean but very small room
Pros:

Central location, close to restaurant’s & pubs.

Cons:

Location between a busy, Main Street & and parking area.

2026-06-18 • via Nuitee
S
sheree • couple • au
10
Fab location, clean today and great value, would recommend, small but we were happy with that, as we’re out and about, l
Pros:

Great location, in Main Street, noise very good with double glazing 🙏

Cons:

Nothing, small rooms but very clean, cleaned daily fresh towels….. 🙏

2026-06-17 • via Nuitee
D
Denise • couple • au
5
2026-06-15 • via Nuitee
D
Dai • solo_traveller • au
10
2026-06-15 • via Nuitee
A
Aimee • solo_traveller • au
1
Cons:

The room was tiny

2026-06-15 • via Nuitee
R
Rebekah • solo_traveller • au
8
2026-06-14 • via Nuitee
M
Matthew • couple • au
7
Good
Pros:

Location

Cons:

Plain looking room

2026-06-11 • via Nuitee
T
Tony • couple • au
8
Ok
Pros:

Clean tidy and location was good

Cons:

Shower drain kept blocking up

2026-06-08 • via Nuitee
J
Julie-ann • couple • au
9
2026-06-08 • via Nuitee
A
Alfreda • couple • au
10
2026-06-06 • via Nuitee