Heart Hotel and Gallery Whitsundays

Hotels
8.3 (967 reviews)
277 Shute Habour Road , Airlie Beach , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Noise issues
Expensive value for money

Categories

Cleanliness
8.01
Multiple reviews indicate the hotel is generally clean, yet a few guests found issues with noise affecting their stay.
Service
8.58
The staff has been consistently described as friendly and helpful, enhancing the overall stay.
Location
8.62
Guests frequently praised the central location and its proximity to attractions.
Room Quality
7.97
While many found the rooms beautiful and comfortable, some concerns about noise were raised.
Amenities
8.3
Most guests appreciated the provided amenities, although there were mentioned shortcomings in some cases.
Value for Money
7.96
Ratings were mixed; some found it expensive for the quality received.
Food and Beverage
8.51
Proximity to good restaurants and positive mentions of food options nearby.
Overall Experience
8.48
Overall positive experiences with only minor setbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Innovative Accommodation:
Heart Hotel and Gallery Whitsundays offers cutting-edge accommodation designed by top Australian professionals, situated in the vibrant center of Airlie Beach.

Luxurious Design:
The hotel's opulent lobby boasts lavish Italian marble, lush palm trees, and soaring ceilings, creating a grand entrance flooded with natural light.

Premium Amenities:
Guest rooms are elegantly designed for relaxation and privacy, equipped with free WiFi, sumptuous linens, Smart TVs, a BOSE sound system, and upscale bathroom essentials.

Experience the epitome of luxury and artistry at Heart Hotel and Gallery Whitsundays. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard and 3% for American Express etc credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 12 per day.

Location

Guest Reviews

8.3
Based on 967 reviews
Cleanliness: 8.01
Service: 8.58
Location: 8.62
Room Quality: 7.97
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
C
Christian • couple • au
9
2026-04-04 • via Nuitee
C
Corey • couple • au
10
2026-04-04 • via Nuitee
T
Tahlia • extended_group • au
10
Was an amazing stay
Pros:

Great location, excellent rooms

2026-04-03 • via Nuitee
Наби • couple • ru
10
2026-04-02 • via Nuitee
B
bevan • couple • au
10
2026-03-31 • via Nuitee
W
wayne • couple • au
8
2026-03-30 • via Nuitee
S
Suzanne • solo_traveller • au
9
A very comfortable stay
Pros:

The location

Cons:

Nothing

2026-03-26 • via Nuitee
S
Shannon • solo_traveller • gb
10
Pros:

Amazing location! Cute room!

2026-03-24 • via Nuitee
E
Ellie • couple • nz
7
Pros:

The bed was very comfy and the aircon was great. We loved the location and view from our room.

Cons:

Sadly, we experienced a lot of ants in our room. Whilst the staff did change our bed sheets and bug spray our room, we did not receive any compensation of a partial refund.

2026-03-24 • via Nuitee
L
LUCY • couple • au
7
2026-03-21 • via Nuitee
B
Blyss • couple • au
6
I didn’t get back my deposit even tho the room was left clean and nothing was damaged
2026-03-19 • via Nuitee
R
Rebekah • couple • au
6
It was awesome thank-you
Pros:

The location was great

Cons:

The having to pay for parking

2026-03-18 • via Nuitee
D
Dianne • couple • au
8
2026-03-17 • via Nuitee
C
Carolina • couple • es
8
2026-03-17 • via Nuitee
S
Sharon • couple • au
9
Pros:

Great location

2026-03-17 • via Nuitee
J
John • couple • gb
10
definitely recommend for it's location-good value for money
Pros:

easy to find and right on the main street among cafes shops bars restaurants but no noise in the room from the street at all. car park at the rear pay per hour or 24hr rate very reasonable. Reception staff very friendly -rooms small but OK for short stay well equipped and very clean. Would recommend .

Cons:

if you were staying a week the room we were in facing the street was very small for 2 adults but bigger rooms might be available than the one we chose.

2026-03-16 • via Nuitee
D
David • couple • au
10
Holiday Perfect, bae camp for all adventures.
Pros:

Extra space with double room, very quiet with double glaze even on the Main Street.

Cons:

Very low alarm was heard but we and staff could not locate it. Minor issue.

2026-03-13 • via Nuitee
M
martin • family_with_children • gb
8
Pros:

Location.

Cons:

Room was small.

2026-03-10 • via Nuitee
C
Carol • couple • au
10
2026-03-09 • via Nuitee
K
Karen • family_with_children • gb
10
2026-03-07 • via Nuitee