Heart Hotel and Gallery Whitsundays

Hotels
8.3 (1091 reviews)
277 Shute Habour Road , Airlie Beach , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Hiking
Lift / Elevator
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Noise issues
Expensive value for money

Categories

Cleanliness
8.01
Multiple reviews indicate the hotel is generally clean, yet a few guests found issues with noise affecting their stay.
Service
8.58
The staff has been consistently described as friendly and helpful, enhancing the overall stay.
Location
8.62
Guests frequently praised the central location and its proximity to attractions.
Room Quality
7.97
While many found the rooms beautiful and comfortable, some concerns about noise were raised.
Amenities
8.3
Most guests appreciated the provided amenities, although there were mentioned shortcomings in some cases.
Value for Money
7.96
Ratings were mixed; some found it expensive for the quality received.
Food and Beverage
8.51
Proximity to good restaurants and positive mentions of food options nearby.
Overall Experience
8.48
Overall positive experiences with only minor setbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Innovative Accommodation:
Heart Hotel and Gallery Whitsundays offers cutting-edge accommodation designed by top Australian professionals, situated in the vibrant center of Airlie Beach.

Luxurious Design:
The hotel's opulent lobby boasts lavish Italian marble, lush palm trees, and soaring ceilings, creating a grand entrance flooded with natural light.

Premium Amenities:
Guest rooms are elegantly designed for relaxation and privacy, equipped with free WiFi, sumptuous linens, Smart TVs, a BOSE sound system, and upscale bathroom essentials.

Experience the epitome of luxury and artistry at Heart Hotel and Gallery Whitsundays. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard and 3% for American Express etc credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 12 per day.

Location

Guest Reviews

8.3
Based on 1091 reviews
Cleanliness: 8.01
Service: 8.58
Location: 8.62
Room Quality: 7.97
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
P
PEDRO ENRIQUE couple cl
9
Pros:

Lovely place, great location.

Cons:

Room a bit small however if you are on vacations probably you will spend most of the time outside anyway.

2026-07-10 via Nuitee
C
Carolien solo_traveller be
8
Propere kamers, goed gelegen
Pros:

Het hotel is gelegen in het centrum, zeer proper, goede bedden, vriendelijke receptie

Cons:

Wij hadden een design kamer genomen en wie vonden die een beetje klein.

2026-07-09 via Nuitee
S
shane couple au
7
Has a lot of good points but has a few negatives too.
Pros:

It is a great location in the heart of the town

Cons:

This is not a hotel for a light sleeper. There is a lot of out side noise from the carpark. The street sweeper parking right outside the hotel for 1/2 hour at 4:30am reving the engine to warm up didn’t help and then it proceeding to clean till 5:30am. The staff for the businesses downstairs talking loudly before the shop opened at 6am didn’t help either.
The bed in the room has seen better days and is due for a definite replacement

2026-07-09 via Nuitee
J
Jason solo_traveller au
9
2026-07-07 via Nuitee
E
Erica Grinstead solo_traveller au
8
2026-07-07 via Nuitee
D
Donna Morris extended_group au
9
Perfect for wining and dining location
Pros:

Enjoyed the location and ease of this hotel. Very clean and comfortable.

2026-07-06 via Nuitee
S
Shane couple au
8
2026-07-05 via Nuitee
S
Sara couple au
8
Excellent
Pros:

Good location

2026-07-03 via Nuitee
S
Stipe couple au
10
Perfect for a short stay.
Pros:

The room was great. We just booked last minute (15 min before arrival) and it was all ready to go. Staff were easy to deal with and the room although very small had all we needed for a night. Clean room, comfy bed, fantastic bathroom products and a coffee maker in the room with some bottle water in the fridge. Right in the heart or Airlie Beach and within walking distance to all.

Cons:

Be aware that the parking situation is public paid parking and so it may not be available at all times of the year, during special events or weekends.

2026-07-03 via Nuitee
D
De Nittis solo_traveller au
10
Pros:

Location and the whole vibe of the place was sexy as

2026-06-30 via Nuitee
C
Chris couple au
8
2026-06-30 via Nuitee
J
JamieDrew solo_traveller au
5
Pros:

In the heart of airlie

Cons:

Could hear music still at 2am on sunday night, do relise though we were in the centre of AB

2026-06-29 via Nuitee
C
Cremasco couple au
10
2026-06-29 via Nuitee
T
Thomas solo_traveller au
8
Good
Pros:

Location great, no breakfast

Cons:

A couple of shelves for clothing the only thing wrong

2026-06-28 via Nuitee
S
Sharon solo_traveller au
8
2026-06-28 via Nuitee
P
Peter Lalor couple au
9
2026-06-26 via Nuitee
K
Kerry couple au
7
Comfortable, easy access and lots of dining choices nearby
Pros:

Position, quality

Cons:

Noise from the adjoining car park late into the night and early mornings

2026-06-26 via Nuitee
A
Ann couple au
9
2026-06-26 via Nuitee
D
Dai solo_traveller au
10
Pros:

Stayed here for the second time now.. I loved it!

Cons:

There was nothing to dislike about the location.

2026-06-25 via Nuitee
R
Ray Cirulis solo_traveller au
7
Tiny room, very noisy
Pros:

Location - directly above shops. Very noisy early morning however

Cons:

Tiny room. Nowhere to sit other than bed. Not a lot of space for luggage. No bedside table on one side of bed

2026-06-25 via Nuitee