Heart Hotel and Gallery Whitsundays

Hotels
8.3 (1091 reviews)
277 Shute Habour Road , Airlie Beach , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Hiking
Lift / Elevator
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Noise issues
Expensive value for money

Categories

Cleanliness
8.01
Multiple reviews indicate the hotel is generally clean, yet a few guests found issues with noise affecting their stay.
Service
8.58
The staff has been consistently described as friendly and helpful, enhancing the overall stay.
Location
8.62
Guests frequently praised the central location and its proximity to attractions.
Room Quality
7.97
While many found the rooms beautiful and comfortable, some concerns about noise were raised.
Amenities
8.3
Most guests appreciated the provided amenities, although there were mentioned shortcomings in some cases.
Value for Money
7.96
Ratings were mixed; some found it expensive for the quality received.
Food and Beverage
8.51
Proximity to good restaurants and positive mentions of food options nearby.
Overall Experience
8.48
Overall positive experiences with only minor setbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Innovative Accommodation:
Heart Hotel and Gallery Whitsundays offers cutting-edge accommodation designed by top Australian professionals, situated in the vibrant center of Airlie Beach.

Luxurious Design:
The hotel's opulent lobby boasts lavish Italian marble, lush palm trees, and soaring ceilings, creating a grand entrance flooded with natural light.

Premium Amenities:
Guest rooms are elegantly designed for relaxation and privacy, equipped with free WiFi, sumptuous linens, Smart TVs, a BOSE sound system, and upscale bathroom essentials.

Experience the epitome of luxury and artistry at Heart Hotel and Gallery Whitsundays. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard and 3% for American Express etc credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 12 per day.

Location

Guest Reviews

8.3
Based on 1091 reviews
Cleanliness: 8.01
Service: 8.58
Location: 8.62
Room Quality: 7.97
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
G
Gregory solo_traveller au
10
Very comfortable rooms.
Pros:

Rooms

Cons:

Nothing

2026-08-08 via Nuitee
L
Lucía solo_traveller es
10
2026-08-05 via Nuitee
M
Melissa solo_traveller au
8
2026-08-04 via Nuitee
J
Jennifer solo_traveller au
8
Pros:

Everything was lovely ,clean ,friendly comfortable.

Cons:

Neighbours moving furniture. Really early .

2026-08-03 via Nuitee
S
Shane couple au
8
2026-08-02 via Nuitee
D
Declan couple au
10
Central stay good if you like to stay busy while on holiday
Pros:

Double glazing windows stopped the noise from the clubs/ general night life

Cons:

No big issues worth sharing

2026-08-02 via Nuitee
T
Tamara solo_traveller au
8
2026-08-02 via Nuitee
M
Michael couple au
10
2026-07-25 via Nuitee
S
Seinn solo_traveller au
7
Not bad; 7 out of 10
Pros:

My stay has not covered breakfast

Cons:

The room is smaller than my expectation.

2026-07-25 via Nuitee
T
Tayla couple au
6
Location is very good andcentral. Rooms are so tiny
Pros:

Location was great.

Cons:

The rooms are tiny! we were on the Main Street side of the building and the magnums night club was very loud to all hours of the night. Our tv would only turn on & couldn’t change channels, TV is not compatible with streaming services.

2026-07-24 via Nuitee
N
Nigel couple au
10
2026-07-24 via Nuitee
M
Michelle couple au
10
Beautiful Airlie Accommodation
Pros:

Central location, comfortable and room with a view. The room could be services daily if required.

Cons:

It was missing a kettle which I forgot to mention.

2026-07-23 via Nuitee
J
jessica couple au
7
If you just need a place to sleep not an experience
Pros:

The hotel is very clean and modern. Good location if you don’t have a car in Airlie and a 10 min walk to Port Airlie to get on most of the Whitsundays trips. A decent place to crash.

Cons:

The rooms are noisy, on Saturday you can hear the boom, boom of a club. 6am the bin men. 6am Monday the delivery for the restaurant downstairs. Recommend ear plugs.

The Queen room was very small, fine for a night or two but no longer.

Did not love the online mandatory link to upload my drivers licence and credit card details. Felt a bit rouge in this age of cyber hacks and scams!

2026-07-20 via Nuitee
M
Max family_with_children gb
9
2026-07-18 via Nuitee
L
Lucinda couple au
8
2026-07-18 via Nuitee
K
Kade couple au
7
Pros:

Location

Cons:

Hot water not very hot at 5.30 pm. Had to have cold shower before going out
Seemed to be better around 9 pm
Television remote difficulty to use - no movies. Could only get basic tv

2026-07-17 via Nuitee
N
Nadja couple de
9
2026-07-15 via Nuitee
H
Harriet family_with_children nl
9
Pros:

De locatie.

Cons:

Na 8 uur is er niemand in het hotel aanwezig. Dat vind ik een minder fijn gevoel.

2026-07-15 via Nuitee
K
Karen solo_traveller au
8
Pros:

Perfect location. The staff were lovely. Our room was small but did the job. Would definitely stay here again.

Cons:

Could have been cleaned a little better & maybe updated a bit but apart from that nothing we didn't like.

2026-07-14 via Nuitee
G
gabrielle couple au
8
Staff were lovely, wonderful location.
Pros:

Fantastic location

Cons:

Rooms are very very small. Limited L’Octtaine bathroom amenities and not replenished

2026-07-13 via Nuitee