Heart Hotel and Gallery Whitsundays

Hotels
8.3 (1122 reviews)
277 Shute Habour Road , Airlie Beach , au
+61 1300 847 244

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Hiking
Lift / Elevator
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Noise issues
Expensive value for money

Categories

Cleanliness
8.01
Multiple reviews indicate the hotel is generally clean, yet a few guests found issues with noise affecting their stay.
Service
8.58
The staff has been consistently described as friendly and helpful, enhancing the overall stay.
Location
8.62
Guests frequently praised the central location and its proximity to attractions.
Room Quality
7.97
While many found the rooms beautiful and comfortable, some concerns about noise were raised.
Amenities
8.3
Most guests appreciated the provided amenities, although there were mentioned shortcomings in some cases.
Value for Money
7.96
Ratings were mixed; some found it expensive for the quality received.
Food and Beverage
8.51
Proximity to good restaurants and positive mentions of food options nearby.
Overall Experience
8.48
Overall positive experiences with only minor setbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Innovative Accommodation:
Heart Hotel and Gallery Whitsundays offers cutting-edge accommodation designed by top Australian professionals, situated in the vibrant center of Airlie Beach.

Luxurious Design:
The hotel's opulent lobby boasts lavish Italian marble, lush palm trees, and soaring ceilings, creating a grand entrance flooded with natural light.

Premium Amenities:
Guest rooms are elegantly designed for relaxation and privacy, equipped with free WiFi, sumptuous linens, Smart TVs, a BOSE sound system, and upscale bathroom essentials.

Experience the epitome of luxury and artistry at Heart Hotel and Gallery Whitsundays. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard and 3% for American Express etc credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Location

Guest Reviews

8.3
Based on 1122 reviews
Cleanliness: 8.01
Service: 8.58
Location: 8.62
Room Quality: 7.97
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
J
Jeremy • couple • au
8
Close to everything. Wifi is very strong, even worked 100m away in the carpark. & don’t believe it’s noisy @ night b
Pros:

Everything close.
Lagoon, coffee, food etc

Cons:

Nothing

2026-08-21 • via Nuitee
E
Elizabeth • couple • au
9
A great place to stay at Airlie Beach.
Pros:

The location was wonderful! Right on the Main Street. The double glazing meant there was very little street noise inside.

Cons:

Nothing

2026-08-19 • via Nuitee
C
Cass • couple • au
8
Had a great stay. Room cleaned daily, great location for easibilty.
Pros:

The location was great. Right on Main St.

2026-08-16 • via Nuitee
C
Cheryl • couple • au
7
Pros:

Close to everything

Cons:

Night club (pub )was across the road and music was a bit loud .
The room was not the one showing in the picture. It was small.

2026-08-15 • via Nuitee
R
Rachael • couple • au
10
Fantastic stay, lovely staff and great location
Pros:

Loved the room and the hotel, it was very clean and a great location.

Cons:

As great as the location was, it could get quite nosy in the evenings as it’s near all the pubs/bars but that’s okay! Still worth the stay!

2026-08-15 • via Nuitee
T
Tom • couple • au
9
2026-08-14 • via Nuitee
S
Sandra • solo_traveller • au
10
Comfortable & Convenient
Pros:

Room was very comfortable, loved sitting on the balcony and was very convenient to restaurants etc. The Deck restaurant below was excellent.

Cons:

Not a complaint - just feedback. It was a little hard to find initially.. needs larger signage.

2026-08-14 • via Nuitee
N
Neil • solo_traveller • au
6
Airlie Beach race week stay
Pros:

The location, right in the heart of Airlie Beach is perfect. Dining, shopping right at your doorstep.
The housekeeping staff were friendly and accommodating.

Cons:

Rooms are very small for a couple. The mattress was not comfortable especially with partner disturbance. If a solo traveller with light luggage this room would probably be suitable.
We booked this property for 8 nights and were unable to cancel as we had paid in advance.
Parking is paid in council car park.

2026-08-14 • via Nuitee
M
Michelle • couple • au
10
Cons:

The room was a little small

2026-08-12 • via Nuitee
A
Andrew • solo_traveller • nz
10
2026-08-12 • via Nuitee
J
Jürg • solo_traveller • ch
7
2026-08-11 • via Nuitee
G
Gregory • solo_traveller • au
10
Very comfortable rooms.
Pros:

Rooms

Cons:

Nothing

2026-08-08 • via Nuitee
L
Lucía • solo_traveller • es
10
2026-08-05 • via Nuitee
M
Melissa • solo_traveller • au
8
2026-08-04 • via Nuitee
J
Jennifer • solo_traveller • au
8
Pros:

Everything was lovely ,clean ,friendly comfortable.

Cons:

Neighbours moving furniture. Really early .

2026-08-03 • via Nuitee
S
Shane • couple • au
8
2026-08-02 • via Nuitee
D
Declan • couple • au
10
Central stay good if you like to stay busy while on holiday
Pros:

Double glazing windows stopped the noise from the clubs/ general night life

Cons:

No big issues worth sharing

2026-08-02 • via Nuitee
T
Tamara • solo_traveller • au
8
2026-08-02 • via Nuitee
M
Michael • couple • au
10
2026-07-25 • via Nuitee
S
Seinn • solo_traveller • au
7
Not bad; 7 out of 10
Pros:

My stay has not covered breakfast

Cons:

The room is smaller than my expectation.

2026-07-25 • via Nuitee