Heart Hotel and Gallery Whitsundays

Hotels
8.3 (1026 reviews)
277 Shute Habour Road , Airlie Beach , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Noise issues
Expensive value for money

Categories

Cleanliness
8.01
Multiple reviews indicate the hotel is generally clean, yet a few guests found issues with noise affecting their stay.
Service
8.58
The staff has been consistently described as friendly and helpful, enhancing the overall stay.
Location
8.62
Guests frequently praised the central location and its proximity to attractions.
Room Quality
7.97
While many found the rooms beautiful and comfortable, some concerns about noise were raised.
Amenities
8.3
Most guests appreciated the provided amenities, although there were mentioned shortcomings in some cases.
Value for Money
7.96
Ratings were mixed; some found it expensive for the quality received.
Food and Beverage
8.51
Proximity to good restaurants and positive mentions of food options nearby.
Overall Experience
8.48
Overall positive experiences with only minor setbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Innovative Accommodation:
Heart Hotel and Gallery Whitsundays offers cutting-edge accommodation designed by top Australian professionals, situated in the vibrant center of Airlie Beach.

Luxurious Design:
The hotel's opulent lobby boasts lavish Italian marble, lush palm trees, and soaring ceilings, creating a grand entrance flooded with natural light.

Premium Amenities:
Guest rooms are elegantly designed for relaxation and privacy, equipped with free WiFi, sumptuous linens, Smart TVs, a BOSE sound system, and upscale bathroom essentials.

Experience the epitome of luxury and artistry at Heart Hotel and Gallery Whitsundays. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard and 3% for American Express etc credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 12 per day.

Location

Guest Reviews

8.3
Based on 1026 reviews
Cleanliness: 8.01
Service: 8.58
Location: 8.62
Room Quality: 7.97
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
T
Toni • solo_traveller • au
10
2026-05-16 • via Nuitee
K
Karen • couple • gb
7
Convenient location. Friendly, helpful staff
Pros:

Great location. Centre of town and close to restaurants, bars and cafes etc

Cons:

Nothing

2026-05-16 • via Nuitee
G
Garry • solo_traveller • au
7
Boutique in Airlie
Pros:

Location was excellent. Coffee machine was appreciated. Well sized bathroom with quality consumables. Very comfortable bed.

Cons:

Really didn't like the detail required for the mandated web based checkin. Photo license, all card details +address = recipe for hack.
Some noise from the carpark in the early morning.
No microwave to support self catering.

2026-05-14 • via Nuitee
L
leo053 • Couples • Northampton, Northamptonshire, England
8
Perfect Location
Pros:

We stayed in two different rooms during our stay both equally comfortable, spacious,
fresh and well equipped.
Great location in the heart of everything to the front and the ocean to the rear, large car park at the back too.
Reception is very welcoming and the staff were extremely help and efficient, looking after our luggage whilst we were on a Whitsunday trip.
Would definitely recommend.

2026-05-12 • via Tripadvisor
L
Laurent.G • solo_traveller • ch
4
Cher et bruyant
Pros:

Le confort , c'est joli

Cons:

La vue sur la mer est en fait une vue sur la parking de la ville derrière lequel il y a la mer. Du coup la nuit beaucoup d'agitation, des jeunes qui font la fête et les camions de livraison à partir de 5h.
Comme les fenêtres ne sont pas isolées c'est compliqué même avec des boules quies.

2026-05-12 • via Nuitee
D
Dylan • couple • gb
7
2026-05-11 • via Nuitee
S
Sarah • couple • au
10
2026-05-10 • via Nuitee
N
Nedine • couple • au
10
2026-05-09 • via Nuitee
D
Debbie • couple • nz
9
2026-05-08 • via Nuitee
R
Robin • couple • au
9
Hotel was fantastic & convenient to all of town. So good. We will be back.
Cons:

There was no chair in the room except outside on veranda. Had to sit on bed to have coffee and brekky.

2026-05-07 • via Nuitee
A
Aussie • solo_traveller • au
9
2026-05-06 • via Nuitee
H
Hendrik • couple • au
4
Below average
Pros:

Location

Cons:

Can definitely replace the mattress. Limit parking

2026-05-04 • via Nuitee
L
Lara • couple • au
8
Great location.
Pros:

Great location, friendly staff and good amenities

Cons:

TV controller was very complicated, came with instructions but still very confusing.

2026-05-04 • via Nuitee
V
Vincent • couple • au
7
2026-05-01 • via Nuitee
S
Stephen • solo_traveller • gb
10
Beautiful hotel in a great location
Pros:

Location, modern, friendly staff

Cons:

Car park is right behind the hotel but there is a fee, reception not manned overnight so no ability to check in late

2026-04-28 • via Nuitee
A
Amanda • couple • au
7
2026-04-24 • via Nuitee
M
Maria • couple • au
7
2026-04-20 • via Nuitee
V
Vivar • couple • au
7
2026-04-20 • via Nuitee
L
Laia • couple • es
7
Solo si priorizas ubicación en calle de marcha
Pros:

Localización en el centro de airlie beach

Cons:

Habitación pequeña y sin desayuno y vistas de un parking

2026-04-19 • via Nuitee
N
Nils • solo_traveller • de
9
Pros:

Lage, Sauberkeit, Komfort

Cons:

100 AUD Gebühr wenn man sich aussperrt ist „besonders“

2026-04-19 • via Nuitee