Mercure Paris Saint-Ouen

Hotels
Mercure
8 (2081 reviews)
115, Avenue Gabriel Péri , Saint-Ouen , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice bathroom cleanliness
Cons:
Cleanliness issues
Limited breakfast variety
Room maintenance problems

Categories

Cleanliness
6.71
Multiple guests noted issues with cleanliness, including overall dust and maintenance problems.
Service
9.18
Staff were generally warm and attentive, though experiences varied among staff members.
Location
8.72
The hotel is conveniently located near public transport, though some guests noted it was a distance from central attractions.
Room Quality
7.67
Rooms were described as spacious by some, but not deserving of four stars due to various maintenance issues.
Amenities
8.2
Basic amenities were available, but some guests experienced issues such as a broken bathtub.
Value for Money
7.16
Many guests felt the quality did not match the price, citing several comfort issues.
Food and Beverage
7.71
Breakfast was standard with little variety, leading to mixed reviews.
Overall Experience
8.68
Despite some issues, guests appreciated the overall experience due to positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:35

Property Description

Luxurious Accommodation
Mercure Paris Saint-Ouen offers soundproofed rooms with air-conditioning, free Wi-Fi, and satellite TV. The lift ensures easy access to all guestrooms for a comfortable stay.

Delicious Dining Options
Indulge in meals made of local products at La Fabrique à Saveurs, the hotel's restaurant located on the ground floor with a terrace. Start your day with a buffet breakfast each morning.

Convenient Location
Situated just minutes away from the Garibaldi Metro stop, explore Paris with ease. The hotel's proximity to Stade de France, Montmartre, and the Moulin Rouge makes it an ideal choice for travelers.

Book your stay at Mercure Paris Saint-Ouen now for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2081 reviews
Cleanliness: 6.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.68
J
Jessica Elina couple nl
8
2026-03-19 via Nuitee
P
Philippe couple fr
9
Cons:

Dommage que la restauration soit fermée le WE

2026-03-17 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

Check in and out was straightforward. Room clean, serviced, and a good size. Staff on the desk were helpful and multi lingual. I can't rate the breakfast as I didn't take that option. A good boulangerie is next door.
Location is ok for metro transport, 6-8 minute walk, but a little way out of the centre of Paris if that's where you want to be.

Cons:

There was no milk for tea and coffee in the room, although reception were happy to provide some. No black tea among the choices.

2026-03-17 via Nuitee
B
Brigitte couple fr
8
2026-03-16 via Nuitee
G
George solo_traveller gb
9
2026-03-16 via Nuitee
C
Christine couple fr
9
Très bon séjour retour du stade de France à l hôtel à pied pour marcheurs
2026-03-16 via Nuitee
P
PIERRE family_with_children fr
6
2026-03-16 via Nuitee
C
Chloe family_with_children fr
9
2026-03-15 via Nuitee
G
Gildas family_with_children fr
9
2026-03-14 via Nuitee
E
eto couple fr
10
2026-03-14 via Nuitee
J
Julieta solo_traveller es
8
2026-03-10 via Nuitee
B
Breviglieri couple it
7
Pros:

Cordialità dello staff.

Cons:

Odore strano dal bagno.

2026-03-10 via Nuitee
K
Krisztina couple hu
5
Pros:

Kind staff

Cons:

Disgustingly not cleaned bathroom areas… thanks god the bed was good and clean

2026-03-10 via Nuitee
S
Sabine couple fr
9
Bon séjour
Pros:

Un séjour d'une nuit au sein du Mercure.
Nous avons eu un très bon accueil des réceptionnistes.
La chambre est spacieuse, service café thé a disposition.
Excellente qualité pour le lit

Cons:

Pas très bien insonorisé, les voisins que nous avions étaient assez bruyant.
La taxe payée reste très élevée, voire plus que certains hôtels de Paris.

2026-03-09 via Nuitee
C
christine couple fr
10
Visite familiale
Pros:

L'emplacement pour ce que nous avions à faire, le parking pour nous indispensable, la chambre cosi et pour notre cas, au calme, le petit dej hyper complet avec des produits d'excellente qualité, pour tous les goûts et savoureux, sans oublier le personnel que nous avons croisé, disponible et à l'écoute

Cons:

RAS

2026-03-09 via Nuitee
L
Linsey couple gb
9
Great hotel, staff and location.
Pros:

Very clean. The terrace. The location. The staff were great.

Cons:

The TV situation. Only being able to cast to the chrome cast within the TV via the WiFi. It never worked the whole time we stayed. But it wasn’t a deal breaker.

2026-03-08 via Nuitee
L
Laetitia couple fr
10
Au top
Pros:

Tous le personnel d une gentillesse incroyable serviable lit grand et confortable hôtel calme

Cons:

Rien

2026-03-07 via Nuitee
L
laurent solo_traveller fr
10
Très bien dormi
Pros:

Tout

Cons:

La chambre le lit

2026-03-07 via Nuitee
S
Susann family_with_children de
8
2026-03-06 via Nuitee
F
Franck family_with_children fr
8
Pros:

L'accueil

Cons:

Le mitigeur de la sdbain, très difficile à régler,

2026-03-06 via Nuitee