Fairfield Inn & Suites by Marriott Plattsburgh

Hotels
•
Fairfield Inn
7.6 (251 reviews)
579 Route 3 , Plattsburgh , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Location
Clean Room
Cons:
Food Quality
Service Issues
Amenities Out of Operation

Categories

Cleanliness
6.74
The shower stall had a lot of black scum around the base, implying poor bathroom cleanliness.
Service
8.71
Staff were helpful, but significant issues were raised regarding key pad malfunctions and lack of communication.
Location
9.75
Location was praised as the only positive aspect of the stay.
Room Quality
7.7
Room was clean but had comfort issues such as inadequate pillows and bedding for the climate.
Amenities
7.23
The pool was out of order and breakfast offerings were disappointing, with no waffle machine.
Value for Money
7.19
Experience felt cheap for the price paid, indicating poor overall value for money.
Food and Beverage
5.74
Food was noted as 'sad' with poor breakfast options.
Overall Experience
7.71
Overall experience was underwhelming due to multiple issues, although location was a redeeming factor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:35

Property Description

Convenient Location and Modern Amenities
Fairfield Inn & Suites by Marriott Plattsburgh is strategically located near key attractions and offers contemporary facilities like free bikes and free WiFi, ensuring a comfortable stay.

Relaxation and Recreation
Guests can unwind in the indoor pool, hot tub, and fitness centre, perfect for rejuvenation after a day of exploring Plattsburgh.

Business-Friendly Services
With a business centre, fax machine, and photocopier available, this hotel caters to both leisure and business travelers seeking convenience during their stay.

Book your stay at Fairfield Inn & Suites by Marriott Plattsburgh for a seamless blend of comfort and functionality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 251 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 5.74
Overall Experience: 7.71
• couple • us
10
2026-04-20 • via Nuitee
8
815darrellw • Family • Tulsa, Oklahoma
10
Staff makes a good room a great place to stay.
Pros:

It was a really good location. The workers were outstanding. We were working through a sudden death in the family and the staff was incredible. The room was pretty standard for a Fairfield. Clean and quiet- but the staff was terrific.

2026-04-19 • via Tripadvisor
M
Michelle • couple • us
10
2026-04-10 • via Nuitee
L
Lise • couple • ca
9
2026-01-19 • via Nuitee
S
Shannon • solo_traveller • us
9
Cons:

Breakfast was grab and go. Would be nice to have a waffle machine

2026-01-19 • via Nuitee
N
Natalie • couple • us
3
Overpriced, underwhelmed
Pros:

Location was the only thing I liked about my stay

Cons:

This place is falling apart at the seams…
They had a pipe burst flooding the building and so there were a ton of industrial fans running constantly.
They’re key pads for room keys weren’t working and so the front desk agent had to let us in and out of the room each time.
These were a known issue and wasn’t disclosed at booking until we arrived to check-in.
The food was SAD truly. They had that pre made bacon (FAKEON LOL), Premade breakfast sandwiches in plastic served COLD no microwave in the breakfast area so I had to go up to the room to warm them.
The bed was decent but for a hotel in PLATTSBURGH in January you’d think there would be a nicer comforter on the bed it’s freezing! The pillows could be upgraded. The whole experience just felt cheap for not a cheap bill!!

2026-01-07 • via Nuitee
V
vacca • family_with_children • us
10
2026-01-04 • via Nuitee
H
Heather • family_with_children • us
5
It was okay
Pros:

The key lock system was not working so staff had to let us in the room each time. The breakfast was subpar. Best western in Plattsburgh has better. The room was partially cleaned. The floor clearly wasn't cleaned as it had papers on it and things stuck to the carpet.

2025-12-28 • via Nuitee
B
bobbrown1948 • Couples • Hemmingford, Quebec
2
A CHRISTMAS DISASTER
Pros:

The first problem arrived when we got there Christmas Eve for 2 days and I had 2 rooms booked, on arrival we were told the the card reader for the rooms doesn't work and someone from the front desk will let us in our rooms, they never let us know before our arrival so we could check for another hotel and at 5pm Christmas Eve after travelling and having a party to go too, we weren't interested in trying to find another place. Everytime we left our room on the 4th floor we had to go down to find someone from the front desk to open the door or one person had to stay in the room to open the door. It was still not fixed when we left. We were told for the inconvience we would recieve a credit which never happened when we left because the Receptionist said she didn't know how to give the credit that they would email us a new invoice with a credit , no email yet. Also the bed was not very comfortable the pillows for the King size bed were so small and soft I had to put one on top of the other if not it was like no pillow was there , time for a pillow upgrade, the room was clean but the shower stall had a lot of black scum around the base, I beleive it's Black Mold. I would expect this BS from a cheap 1-2 star hotel but not from a Marriot Fairfield.

2025-12-27 • via Tripadvisor
A
Arturo • couple • it
8
2025-12-19 • via Nuitee
A
Anez • family_with_children • us
5
My daughter and I appreciated the clean room and warm bed, and cold fridge. thank you Amanda.
Pros:

the bed was comfortable and the pillows were fine.

Cons:

i booked for the pool and it was out of order, when booking that was not specified, had i known i would have booked at a sister location with the amenities i wanted for the stay over.

2025-12-16 • via Nuitee
B
Bennett • couple • us
6
2025-12-12 • via Nuitee
S
Shameka Carey • family_with_children • us
1
Pros:

Nothing at all!

Cons:

The Indian girl at the front desk charged me for a day I wasn't even there and then tells me she couldn't cancel it! Lies I've been coming there for thr last year.

2025-11-11 • via Nuitee
S
Shadow1954 • Business • Gouverneur, St. Lawrence County, New York
10
Clean, Pleasant staff, Pool terrible, Breakfast so-so. This is the second time I've stayed here.
Pros:

Easy to get to and easy to park. The receptionist was very pleasant this time as she was when I stayed a few weeks ago.
The hotel was very clean and Amanda H had the room clean and ready with no complaints from me.
I'm not nuts over hard boiled eggs. I'd rather scrambled but they can't please everyone and I'm just happy I didn't have to drive somewhere to get something at an extra expense.

2025-11-05 • via Tripadvisor
S
Shameka Carey • family_with_children • us
2
2025-10-18 • via Nuitee
C
Claude • solo_traveller • ca
1
Manque flagrant d'initiative
Cons:

J'ai réservé pour deux jours, mais la préposée a réservé juste pour une nuit. Mes effets personnels ont été remisé à la réception et la nourriture que j'avais acheté a été jetée. J'ai des allergies alimentaires majeures, je ne peux manger dans un restaurent. Ils auraient dû m'appeler avant de procédé à mon expulsion. Il est peu probable que je retourne dans cet établissement ainsi que mes collègues de travail qui visite Plattsburgh régulièrement

2025-10-01 • via Nuitee
M
Margaret
8
Pros:

Only one problem. The 24 hr coffee was not kept up and hot. Had to ask for new coffee.

2025-09-21 • via Nuitee
L
Lamber • family_with_children • de
6
2025-09-06 • via Nuitee
F
f michael • family_with_children • us
8
2025-09-04 • via Nuitee
A
Amanda
10
Great first and second stay
Pros:

We had a great time. Room was spotless and staff were nice. This is our second family trip here for several nights. We will likely be back a third time in the future.

2025-09-02 • via Nuitee