Franklin Guesthouse

Hotels
9.6 (907 reviews)
214 Franklin Street , Brooklyn , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Cleaning issues
Limited dining options
Rude service experiences

Categories

Cleanliness
8.1
Some reviews indicated uncleanly practices and issues with staff regarding cleanliness.
Service
10
Generally positive sentiment about staff being friendly and helpful, but some negative experiences reported.
Location
10
Many reviews praised the great location and convenience of nearby amenities.
Room Quality
10
Several guests appreciated the spacious and comfortable room setup.
Amenities
9.6
Amenities received mixed reviews, but generally met expectations for a serviced apartment.
Value for Money
10
Many reviews felt the price point offered good value, considering the room quality and location.
Food and Beverage
9.1
Limited dining options and no breakfast service, which disappointed some guests.
Overall Experience
10
Despite some issues, many guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:33

Property Description

Luxurious Accommodation:
Franklin Guesthouse in Brooklyn, New York offers a luxurious stay with well-appointed guest rooms featuring individual climate control, work desks, and flat-screen cable TVs. Select rooms even boast a private patio for a more exclusive experience.

Convenient Amenities:
Enjoy free WiFi access throughout the property and make use of the fitness centre to stay active during your stay. The 24-hour front desk ensures your needs are met promptly, while complimentary bottled water adds a thoughtful touch to your visit.

Explore the Area:
Located just 6 km from Barclays Center and 18 km from Coney Island, Franklin Guesthouse is the perfect base for exploring Brooklyn. Take advantage of the available bike hire and neighborhood shuttle services to discover all that the area has to offer.

Book your stay at Franklin Guesthouse for a memorable experience in Brooklyn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$35 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 907 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.1
Overall Experience: 10
M
Myers couple us
10
Absolutely great
Pros:

The location and staff

Cons:

No microwave

2026-04-11 via Nuitee
D
David extended_group us
9
Up for Easter to visit daughter. Perfect for us!
Pros:

Location was great for us. Loved Madre also!

Cons:

Could improved by: Another comfy chair in the room; A Keurig.

2026-04-08 via Nuitee
H
Harlan family_with_children us
9
2026-04-04 via Nuitee
R
Rotem family_with_children il
5
Pros:

The room was clean and the location is great.
It was easy to check in.
Easy to find.

Cons:

When we got to the hotel the door was closed and nobody answered for a while and we were standing outside in the cold waiting. When the girl at reception opened the door to us she didn't even say hi and didnt hold the door for us, we were with 2 kids and 6 suitcases. Than the room we got was at the basement. Nothing in the description of the booking mentioned basement rooms. The bed and sofa bed are horrifically uncomfortable. Also unmentioned in the description is the price of $35 for and extra bed and $35 for a crib. Definitely not a 9 with kids as some say.

2026-04-01 via Nuitee
P
paul couple us
9
2026-03-31 via Nuitee
C
Catherine couple us
8
Really good except for squeaky floor above
Pros:

Room was big and comfortable

Cons:

Floor above room 101 squeaks VERY loud when anyone walks on it. Enough to wake you up.

2026-03-30 via Nuitee
C
Calica family_with_children us
10
Absolutely, loved our Greenpoint Brooklyn stay at The Franklin Guesthouse.
Pros:

The location for our visit was perfect. We wanted a chill location and to experience a NYC slice of life. This property was perfect for that goal. It was great and we had a little patio too.

The location was great, the room with a full kitchen, living area, bedroom area, bath. The room was very spacious and such a wonderful place to call home for a week. There are shops, eateries, walking areas, and shopping nearby. Subway is also very close.

We were very impressed by how clean the property was kept. The staff do a GREAT job with room services. They service staff were very kind.

Cons:

The property itself apart from the room is a little underwhelming, the staff were nice. There weren’t a lot of onsite services. We arrived late and not a lot of information about where to go to eat or get travel items. A list of local information should have helped us. Didn’t know who to call. Our dislikes are very minimal.

2026-03-29 via Nuitee
C
Carlos solo_traveller us
7
2026-03-26 via Nuitee
A
anitaefrango couple us
10
Great stay
Pros:

The Franklin Guesthouse was a very comfortable and spacious stay. It was amazing to have so much room in the city, with many bakeries, restaurants, and coffee shops within walking distance. Short walk to anything we needed.

Cons:

We had a ground floor room, and even though we did technically have a window, it had no light in the room. Felt a little bit like being in a box, but we were almost never inside during the day, so it wasn't too bad.

2026-03-24 via Nuitee
C
carlos couple us
9
2026-03-24 via Nuitee
K
Karen F solo_traveller us
10
2026-03-19 via Nuitee
P
pamela couple us
4
Pros:

We have stayed at this property in the past. We really like the location. It is close to our son's apartment and we like the neighborhood.

Cons:

We were VERY disappointed in our experience this time. The person at the front desk when we arrived was almost dismissive. The bed was uncomfortable and small. The heat made so much noise that it woke me up and I had to turn it off. There was also a lot of noise from outside. We were supposed to stay 2 nights but decided to leave early because we did not want to sleep there again.

2026-03-18 via Nuitee
F
Francisca solo_traveller ch
9
2026-03-16 via Nuitee
B
bruce couple au
7
Location worked for us
Pros:

Size of rooms and fit out was good

Cons:

Reception staff seemed disinterested

2026-03-16 via Nuitee
T
Tatjana solo_traveller ch
9
Sehr zufrieden.
Pros:

Sehr saubere, grosszügige und ruhige Zimmer

Cons:

Die Zimmer Richtung Innenhof sind sehr dunkel, was nicht stört, wenn man tagsüber viel unterwegs ist.

2026-03-13 via Nuitee
A
ARIE family_with_children il
1
Pros:

Lockation

Cons:

Tried several times to contact the manager.
He had never be in hotel.
Team didn't want to share his phon no.
Sent several emails withe no reply.

2026-03-12 via Nuitee
C
C Wagner extended_group us
8
2026-02-26 via Nuitee
J
Jane couple us
10
Great location, amazing staff
Pros:

Our room was a deluxe suite which was perfect. Staff was amazing, helping us add an extra night during a blizzard without changing rooms.

Cons:

It would be nice to have small items to buy, like a soda machine or a bagel for breakfast

2026-02-25 via Nuitee
S
Storrs family_with_children us
7
Good room and staff, change your check out policy.
Pros:

Room was big, kitchenette, microwave, mini fridge, pull out couch. The staff was always at the front desk and helpful with any requests. We were on the first floor and could not hear any of the noise from the restaurant, which was a change from the last time we were there and stayed on the second floor.

Cons:

The bed was a bit squeaky and movement felt on both sides. They charge for every hour you want to extend your check out even if it is not necessary. After paying the high price for the room it would be nice if they extended the time for even an hour like most hotels. Seemed petty. I think they should change that policy, as it feels like they don't appreciate you as a guest when you pay thousands of dollars to stay for 5 days.

2026-02-25 via Nuitee
J
Jane couple us
10
2026-02-24 via Nuitee