Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Facilities for disabled guests
Sauna
Ski storage
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Good onsen facilities
Cons:
Language barrier with staff
No food options available

Categories

Cleanliness
8.93
The facilities were standard, but the size and special amenities were not remarkable.
Service
9.4
Staff knew zero English and were not helpful, impacting the service experience.
Location
9.94
Good location in Hakuba, close to the mountains.
Room Quality
10
Standard quality for this hotel tier.
Amenities
9.89
Onsen facilities were available, but nothing special.
Value for Money
9.42
Considering the proximity to attractions, value was reasonable despite issues.
Food and Beverage
7.38
No food facilities available; difficulties finding meals nearby.
Overall Experience
9.43
Overall decent experience, but major issues with food and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:12

Property Description

Luxurious Ski-In/Ski-Out Hotel in Hakuba

Ski-to-Door Access and Onsen Relaxation
Experience ultimate convenience with ski-to-door access at Hakuba Ryujin Onsen. Unwind after a day on the slopes with a relaxing sauna and hot spring bath, perfect for rejuvenating tired muscles.

Scenic Mountain Views and Culinary Delights
Indulge in picturesque mountain views from select rooms while enjoying modern amenities like free WiFi and flat-screen TVs. Treat your taste buds at the on-site restaurant, offering delicious meals to complete your stay.

Prime Location for Outdoor Enthusiasts
Located near top ski resorts like Hakuba Goryu and Happo-One, our 2-star hotel is the ideal choice for guests seeking adventure. Book your stay now and explore all that Hakuba has to offer!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 78 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.94
Room Quality: 10
Amenities: 9.89
Value for Money: 9.42
Food and Beverage: 7.38
Overall Experience: 9.43
T
Tran • family_with_children • au
10
2026-03-21 • via Nuitee
M
Magda • family_with_children • pl
10
Pros:

Great place for skiing with helpful staff and onsen to soak in after skiing. Enjoyed our stay !

2026-03-20 • via Nuitee
J
Joanne • extended_group • au
10
2026-03-16 • via Nuitee
S
Stephanie • family_with_children • au
10
We loved our stay at Ryokan and can’t wait to come back. We stayed in one of the external mini houses and it was beautif
Pros:

The property is close proximity (roughly 4 min walk) to the bus route to near by ski field

2026-03-11 • via Nuitee
R
Robert • family_with_children • au
4
The rooms in the main building were better than the new wing. The spa facilities were good.
Pros:

Good breakfast and location

Cons:

The room and new wing lacked seating and storage facilities

2026-03-11 • via Nuitee
J
Jess • family_with_children • au
10
Pros:

This ryokan was a great option for our group of three families. The onsen is divine and the highlight of the trip. Breakfast was lovely and the rooms were comfortable and cosy.

2026-01-30 • via Nuitee
C
Charlene • extended_group • au
10
This property is unique to the area and amazing staff made it unforgettable. Thank you
Pros:

The staff were incredible, so warm and accommodating. It is an exceptional property with a luxury inside outside onsen which added to experience.

Cons:

There is nothing we didn’t like.

2026-01-29 • via Nuitee
X
Xiaoting • family_with_children • au
10
整个温泉酒店有种家的感觉，会让我每到雪季，都想和家人们回去那里住上几天，滑滑雪！
Pros:

温泉很棒，泡着温泉、看着下雪❄️、很舒服，整个人都放松了，真正的度假感。

Cons:

下午茶糕点很好吃，可以多些口味，量多些，让大家都能尝到这么好吃的美食。

2026-01-28 • via Nuitee
J
Judy • family_with_children • sg
5
It’s good but not sure if it was worth the price we paid…
Pros:

The onsen was great and the annex is good.

Cons:

For the price we paid, we had expected better. I thought they would clean or change the linen in the room. My niece and I had to endure the cold shower before entering the onsen. The staff said they were not prepared for the sudden cold. I was a little taken back since it was already fall/winter.

2026-01-26 • via Nuitee
Y
Yetta • family_with_children • au
4
Cons:

Before arriving at the hotel, I contacted them to confirm that both breakfast and dinner were included. However, upon check-in, they immediately changed their statement upon seeing I was a foreigner, denying the included meals. This was completely inconsistent with their earlier promise and showed a dishonest attitude

2026-01-20 • via Nuitee
M
Ming Wei • family_with_children • sg
10
2026-01-17 • via Nuitee
M
Ming Wei • family_with_children • sg
10
2026-01-17 • via Nuitee
S
Shuwen • family_with_children • au
10
Pros:

The Ryokan is very well located and it’s less than 10mins drive to the ski field. The room is spacious for Japanese standard. The Onsen is very authentic and surprisingly quiet. The staff are very friendly and warm. We will return for our next trip.

2026-01-09 • via Nuitee
G
Gabor • couple • hu
8
2025-10-20 • via Nuitee
K
Kristine • couple • lv
3
Bad experience. Wish we booked a different place.
Pros:

The location in Hakuba was good and close to the mountains we were traveling to. They have good onsen outdoor/indoor with a sauna, rather small in size, nothing special.

Cons:

The staff knew zero English. There were absolutely no food facilities available. Even though our booking said we could have pay-for breakfast at the facility, they said it wasn’t available. Also no dinner available even for pay. We drove around the city for an hour looking for an open place to eat. All the places listed on Yelp and Google maps as open were not. It was a ghost town and staff was completely not helpful and not considerate of that.

2025-08-27 • via Nuitee
M
Mark • with friends • us
10
Exceptional
2025-03-20 • via Nuitee
F
Fleur • family with young children • au
10
A beautiful base with great onsen and restaurant on site
Pros:

Lovely new rooms and fit out with a great vibe. The onsen and on site restaurant were fantastic. Extremely friendly and helpful staff. Close to quieter slopes which we loved. Has a nice store and cafe a 2 min walk away.

Cons:

It’s in a quieter part of Hakuba but it was fairly easy to get around via uber/taxis

2025-03-16 • via Nuitee
K
Karen • family with young children • au
10
Exceptional
2025-03-06 • via Nuitee
O
Oliver • family with young children • de
10
Exceptional
2025-02-28 • via Nuitee
D
David • family with young children • au
9
Superb
2025-02-21 • via Nuitee