Palau City Hotel

Hotels
7 (1233 reviews)
Viale Razzoli 34 , Palau , it
+39 0789 709807

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Uncomfortable beds
Poor breakfast quality

Categories

Cleanliness
6.58
The reviews indicate issues with cleanliness and general upkeep.
Service
7.55
While there were issues with staff responsiveness, some positive mentions were made about the staff.
Location
8.09
Many reviews praised the hotel's location as being ideal for exploration.
Room Quality
6.54
Several complaints about room conditions, such as uncomfortable beds and outdated furnishings.
Amenities
7.07
Basic amenities were sufficient, but some lacked modern touches.
Value for Money
7.03
Mixed feelings about value; some perceived it as fair while others felt aspects priced too high.
Food and Beverage
6.08
Complaints about the overpriced breakfast and poor quality of food.
Overall Experience
7.05
Overall experiences varied, with some guests having satisfactory stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 16:58

Property Description

Luxurious Accommodation
Indulge in comfort at Palau City Hotel with air-conditioned rooms featuring a terrace, flat-screen TV, and a safe. The private bathroom is stocked with free toiletries and a hair dryer for your convenience.

Convenient Amenities
Enjoy free WiFi, relax on the terrace, or unwind at the on-site bar during your stay. Additionally, take advantage of the shared lounge and private parking available on the property.

Explore the Surroundings
Located just a short walk from Porto Faro sandy beach and Palau Marina, where exciting excursions to La Maddalena Island can be arranged. Don't miss out on visiting Baja Sardinia and Porto Cervo, both a scenic drive away.

Book your stay at Palau City Hotel now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OLB

Location

Guest Reviews

7
Based on 1233 reviews
Cleanliness: 6.58
Service: 7.55
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
A
Andreina • solo_traveller • it
9
Palau
Pros:

Struttura semplice e pulita.
Personale gentile ed accogliente .
Buona la colazione.
Ottima posizione a 7 minuti a piedi dal centro.
Ottimo prezzo.

2026-08-29 • via Nuitee
P
Pol • couple • es
6
Normal, sin más
Pros:

Aire acondicionado, nevera, balcón, cerca del centro a pie, parking gratis delante y supermercados al lado

Cons:

Manchas en el techo y estética poco cuidada. Precio un poco elevado

2026-08-28 • via Nuitee
A
angela • solo_traveller • fr
4
Pros:

J'ai aimé la grande chambre, le balcon et la climatisation dans la chambre.

Cons:

Très décevant pour un établissement affichant 3 étoiles.

La salle de bain est vraiment minuscule et les rideaux de la chambre ne sont absolument pas occultants. Le matin, le soleil tape directement dans la chambre et il est pratiquement impossible de dormir après 7h.

Le petit-déjeuner est également très décevant. Pour un établissement situé en Sardaigne, on aurait pu s’attendre à davantage de qualité et de produits locaux. Travailler avec des producteurs de la région et investir un peu plus dans le choix des produits aurait vraiment fait la différence.

Autre problème : les toilettes communes au rez-de-chaussée n’avaient pas de chasse d’eau fonctionnelle, ce qui est franchement inadmissible.

Enfin, l’ascenseur n’est en service que de 8h à environ 19h. En dehors de ces horaires, il faut obligatoirement prendre les escaliers, ce qui n’est pas très pratique, notamment avec des bagages.

Au vu de l’ensemble de ces points, cet hôtel ne mérite clairement pas ses 3 étoiles. Une rénovation, davantage d’attention portée au confort des clients et surtout une vraie amélioration de la qualité des services seraient nécessaires.

2026-08-28 • via Nuitee
E
Emmanuel • extended_group • fr
9
2026-08-27 • via Nuitee
E
Elisa • extended_group • it
7
Pros:

Posizione
Cordialità e ospitalità del titolare e della sigra Francesca

Cons:

La colazione forse un po da migliorare

2026-08-27 • via Nuitee
P
Pietroforte • solo_traveller • it
1
Sconsigliato!!!
Pros:

Assolutamente nulla

Cons:

La stanza oltre ad essere piccolissima, presentava la porta del bagno con un bel buco, un wc sul quale potevi essere seduto solo di lato, una porta finestra rotta, mattonella pavimento rotto, ascensore funzionante solo dalle 8 del mattino, condizionatore impostato con impossibilità di modifica funzioni...pulizia della stanza assolutamente inadeguata

2026-08-25 • via Nuitee
M
Michele • couple • it
4
Per tutta la settimana dalle docce usciva acqua fredda, rendendo il soggiorno piuttosto scomodo. Inoltre, ho trovato sia
Pros:

Personale gentile

Cons:

Docce fredde, bagno e camera non pulitissime

2026-08-24 • via Nuitee
V
Valentina • couple • lu
6
Estuvo bien a excepción de la ducha
Pros:

El alojamiento está bien ubicado y estaba limpio. Buen aire acondicionado. Hay lugar para estacionar en frente al hotel. Ofrecía desayuno

Cons:

La ducha se inundaba y salía agua fría y además no era cómoda. Tenía la ducha baja y lo tenías que sostener con la mano. El ascensor no funciona de noche. Las almohadas no eran cómodas

2026-08-23 • via Nuitee
M
Monica • solo_traveller • it
4
Pessimo
Pros:

Sicuramente la posizione

Cons:

La vista della camera non era vista mare come pubblicizzata,i lettini erano a castello ma uno aveva le doge rotte.Le finestre non avevano tapparelle e alle 7 del mattino c'era già il sole in camera

2026-08-23 • via Nuitee
A
Alessandro • solo_traveller • it
6
2026-08-23 • via Nuitee
S
Samantha • couple • it
6
2026-08-22 • via Nuitee
G
Gabriele • family_with_children • it
10
2026-08-22 • via Nuitee
D
Di Tommaso • solo_traveller • it
9
Pros:

Ottima posizione , colazione abbondante, buona pulizia e personale molto disponibile

2026-08-22 • via Nuitee
P
Paulina • family_with_children • pl
3
Niestety w dzisiejszych czasach ten hotel to porażka, nie polecam
Pros:

Jedynym plusem było to, że było czysto
Pan na recepcji był miły

Cons:

Brak ciepłej wody w kranie - podobno się skończyła - szkoda, że o tym nic nie napisano w opisie, człowiek wraca z plaży i ma do dyspozycji jedynie lodowata wodę, wytłumacz to małym dzieciom
Zepsute drzwi na taras - masz balkon, ale nie możesz na niego wyjść
Ciasny pokój, brak półek w łazience
Szynka na śniadaniu zwyczajnie śmierdziała jak stara, zleżała szynka

2026-08-20 • via Nuitee
P
Petroulakis • couple • gr
4
2026-08-20 • via Nuitee
T
Thiago Roberto • couple • ie
7
2026-08-19 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-08-18 • via Nuitee
D
Desogus • couple • it
9
Pros:

Abbiamo apprezzato particolarmente la pulizia e la cortesia dell’addetto alla reception che ha risolto velocemente alcuni problemi che sono sorti non per colpa sua. Ottima la posizione

Cons:

Ci è dispiaciuto che a fine vacanza quando abbiamo pagato la tassa di soggiorno, la signora ci abbia chiesto una cifra maggiore rispetto a quanto riportato nella e-mail di conferma prenotazione e al momento dell’arrivo in hotel

2026-08-18 • via Nuitee
I
Iván • couple • es
5
Cons:

La habitación no me gusto

2026-08-16 • via Nuitee
M
Matteo • couple • it
8
2026-08-16 • via Nuitee