INNSiDE by Meliá Aachen

Hotels
•
Innside by Melia
8.6 (5908 reviews)
Sandkaulstrasse 20 , Aachen , de

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dusty rooms
Inconsistent food quality

Categories

Cleanliness
7.81
Room was dusty; some areas were not up to expectations.
Service
9.28
Staff were friendly but some lack training.
Location
9.32
Excellent location near the city center.
Room Quality
8.27
Rooms were basic but well laid out.
Amenities
8.8
Rooftop bar and fitness facilities are appreciated.
Value for Money
9.26
Great value for the facilities offered.
Food and Beverage
7.31
Breakfast options varied but quality was inconsistent.
Overall Experience
8.78
Overall a good stay but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:14

Property Description

Luxurious Amenities
INNSiDE by Melia Aachen offers a sauna, fitness center, and a terrace with stunning city views. Guests can unwind in style and enjoy top-notch facilities during their stay.

Modern Comfort
Each room is equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. The hotel ensures a comfortable and convenient experience for every guest.

Prime Location
Conveniently located near Eurogress Aachen, Historical Town Hall Aachen, and Aachen Cathedral, INNSiDE by Melia Aachen is the perfect choice for travelers interested in exploring the city's landmarks. Book your stay now to experience the best of Aachen.

Important information:

Please also note that guests must provide the credit card used to make the reservation at check- in.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 30 per pet and per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 26 per day.

Location

Guest Reviews

8.6
Based on 5908 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 7.31
Overall Experience: 8.78
T
Thomas • solo_traveller • at
10
Super feines Hotel, wirklich zum empfehlen.
Pros:

Alles wirklich top!

Cons:

Das einzige was ich anmerken würde, ist, dass das Gebäude nicht optimal gedämmt ist => In der Früh war es manchmal etwas frisch.

2026-03-14 • via Nuitee
F
Fernand • couple • be
8
2026-03-14 • via Nuitee
M
Marno • couple • de
8
2026-03-14 • via Nuitee
P
Patrick • couple • de
7
Pros:

Solide moderne Unterkunft mit gutem Frühstück

Cons:

Das moderne wird gerne übertrieben alles recht woke und auf Englisch ausgelegt und das mitten in Deutschland

2026-03-13 • via Nuitee
H
Helmut • couple • de
5
Für eine Nacht OK
Pros:

Zentrale Lage

Cons:

Betten sind nur 1,9m lang. Bei 186 cm Körpergröße mit dem dicken Kopfkissen schauen die Füße unter heraus und werden kalt.

2026-03-13 • via Nuitee
I
Ingrid • couple • de
9
Für einen Städtetag optimal.
Pros:

Die Lage ist sehr zentral, die Parkgarage ausgezeichnet.
Das Frühstück ist ausgezeichnet, der Ausblick über die Stadt sehr schön.

Cons:

Das Restaurant war leider nicht a la carte.
Das Menue des Themenabends wäre ausbaufähig.

2026-03-13 • via Nuitee
M
Markus • solo_traveller • fi
9
2026-03-12 • via Nuitee
M
Marno • couple • de
8
2026-03-12 • via Nuitee
B
Birgit • couple • de
9
Cons:

Preis-leistung für das Frühstück stimmt nicht. Bei 25 Euro p.P. erwarte ich mehr, z.B. Fisch, Sekt etc.

2026-03-12 • via Nuitee
R
ROBERT • couple • fr
9
Parfait, hotel très bien placé, calme, très bon petit déjeuner
2026-03-12 • via Nuitee
D
Dennis • couple • nl
8
2026-03-12 • via Nuitee
A
Anastasiia • solo_traveller • nl
9
2026-03-11 • via Nuitee
I
Iliyana • couple • be
6
Not for winter if you like warm hotels
Pros:

Nice and clean hotel very well equipped; free minibar and coffee-making facilities are benefit; bathroom and amenities also good quality! Lack of carpets on the floor is plus! Top floor terrace and bar is really nice with qualitative coffee and excellent staff!

Cons:

Cold room without possibility for individual warm up! That’s the reason I gave 6- having warm room for me is top top priority! In this case room was not comfortable due to lack of warming. Reception staff didn’t admit that there is no warm rooms so we changed 3 rooms before finally gave up (after long day and feel super exhausted). Not Melia standards! Parking is expensive.

2026-03-11 • via Nuitee
M
Mitat • solo_traveller • tr
1
Stay away
Pros:

Location and design

Cons:

The heating system is not working. Front Desk Office staff did not informed about facilities during check in process. The burger I had eaten at sky roof restaurant was terrible. Though there is an info stating that you can take bathrobe for sauna from reception, there was no ready bathrobe at reception. Probably there is a bad management at hotel so, staff could not able to solve any problem.

2026-03-09 • via Nuitee
N
Nicola • extended_group • it
7
Buon rapporto qualita prezzo
Pros:

Otti rapporto qualita prezzo. Posizione strategica per visitare il centro

Cons:

Pulizia sommaria e superficiale

2026-03-09 • via Nuitee
J
Jonas • solo_traveller • ch
9
2026-03-08 • via Nuitee
P
pierre • couple • fr
8
2026-03-08 • via Nuitee
P
Perle • couple • fr
7
Sympa, bon emplacement
Pros:

Il y avait beaucoup de choix et c’était copieux

Cons:

Nous avons eu chaud la nuit mais pas de climatisation donc nous avons ouvert les fenêtres pour avoir de l’air frais.

2026-03-08 • via Nuitee
J
Jorge Jesus • solo_traveller • de
8
2026-03-08 • via Nuitee
C
Christina • couple • de
9
Innside Aachen
Pros:

Die Zimmer sind modern und clean ausgestattet, das Bett war sehr gemütlich und die Sky-Lounge ist Bar und Frühstücks-Location zugleich und ist ebenso modern und cool und der Ausblick lohnt sich auch auf jeden Fall.
Es ist alles sauber und gepflegt.
Das Frühstück bietet für jeden genug Auswahl.
Die Lage ist einfach super. Wir hatten eine Veranstaltung im Eurogress und konnten bequem hinlaufen. Auch in die Innenstadt ist es nicht weit.

Cons:

Manche Mitarbeiter haben nicht so gut deutsch gesprochen, das war jetzt kein großes Problem, hat aber zu einem Missverständnis in der Bar geführt.
Das war aber auch nicht schlimm. ;)

2026-03-08 • via Nuitee