EVEN Hotel Brooklyn by IHG

The front desk was very kind and informative. Location was ideal for a concert at the Barclay center.

I stayed July 31st - August 2nd, 2026 with my spouse. I typically stay at the Marriott Brooklyn Bridge. I am upgraded with M lounge access due to my status.
I am a very well traveled person. I travel basically every month for work or personal reasons. I am Platinum with Marriott, IHG and Hilton.

Pros:
The hotel is located in downtown Brooklyn. The subway station is a couple of blocks away. You can have easy access to get around. A key card is needed to access the hotel after 11 pm as well as use the elevators to access rooms, (a great safety feature). The Barclay Center, shopping and grocery stores are so within a 5-10 minute walk.
The hotel itself is updated. The staff are very pleasant. I had the balcony suite which included a king sized bed, Peloton bike, yoga equipment work out wall with resistance bands and a desk area with a white board. My room may have been the largest available. I'm not sure of the size of the standard rooms. For NYC my suite was a good size, specialty for 2 ppl. The ac had two settings on and auto. Due to being on the top floor, maybe the HVAC was not very good. The temp was set to 70 degrees Fahrenheit. The ac was very loud and blew hard but took a long time to get the room cool. If we dropped it below 70, it stayed on for a very long time, which became annoying to here without TV noise to drown it out. The balcony had a table to seat 6 plus a line sofa. You could comfortably fit 10-15 ppl to socialize.

Cons:
There is no status recognition. The hotel is under staffed. For my stay, I had several events during each day indoors and outdoors in NYC summer heat (85+ each day). Therefore, I needed to shower and change each time I returned. There was 1 set of towels when we initially arrived. The hotel was sold out the night prior. My room was not ready when we arrived for early check in. This was a small mistake. My spouse called the front desk to request towels. A few moments later they called back to ask why we needed towels. He explained there was 1 set in the room. I showered and changed for the first event. We left and returned, no towels. We called back again and received 2 towels within an hour. We tipped and left a note the next day and had the proper amount of towels. We showered three times during the day and needed fresh towels by 9 pm. After 3 calls and a shift change, my husband walks to the front desk at 12:45 am to get the towels. The front desk clerk was the only one there. Of course she could not leave. The person who should have brought them didn't show up. At 1:20 am, the person who should have arrived hours before delivers more towels requested at 9 pm.

Overall:
This could have been a bad weekend or requested staff. If I was traveling for leisure with less demand, maybe I would stay here again, especially since it's secure. For my business travel, this would not work for me.

Again the staff are lovely and hard working. The hotel is short staffed.

Smelled amazing

Very clean smelled amazing!

Loved the ambience. Very clean. Staff
Very friendly and attentive.

The location of the hotel was perfect very close by to transportation links. The staff in the hotel was super friendly. I’m very very helpful with any request.
The room was cleaned every day to a high standard and the bed was incredibly comfortable. The only issue that we have had is they have removed two lots of money from our account as a hold one amount has been returned the other has not.
I’ve contacted the hotel as we were under the impression the hold was only $100 and I’m still waiting for a response. I find this very unprofessional as we left the hotel room as we found it would love a response.

We just stayed here for 1 night to attend the WNBA at the Barclay. The front desk was very friendly upon check in and she was very helpful with directions to Barclay since we had not been there before. It is only a couple minute walk! So the location of this hotel was excellent for that. Our room was clean and the bed was very comfortable (had the best nights sleep). We had a great stay!

Only the washroom

situation de l hotel . proche du metro NEVINS STREET pour se rendre directement à Manhattan. Prix correct avec toutes les facilités . facilité pour rejoindre aéroport JFK tres rapidement . ( 45 minutes en taxi en passant par autoroute ). salle de gym tres grande au sous sol . magasins important tres proches ( TRADER JOE , BURLINGTON à DEKALB , APPLE STOORE ; magasin alimentation WHOLE FOOD et STOP AND SHOP

This is a great hotel. The hotel was clean and efficiently run. The staff were courteous and helpful. The manager Alicia was terrific. When we had a problem with our room she immediately offered us another one and even delivered the new room keys herself. Wonderful service. The hotel is conveniently located in Brooklyn close to Metro stations and the Barclays Center. I highly recommend.

Everything was ok

Clean room, really comfortable

Only plus is the location if you need to be near Barclays
Rooms are old and out dated
Elevators are slow
Staff isn’t friendly
Room is dark
Room is too basic
Small room
Hard pass