Holiday Inn Portland West - Hillsboro by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (598 reviews)
2575 Northwest Aloclek Drive , Hillsboro , us
+1 503-640-1745

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Slow elevator
Breakfast options limited
Parking fees

Categories

Cleanliness
8.05
Generally clean with reports of gloves left behind in room, indicating some inconsistencies.
Service
9.05
Staff is consistently praised for being friendly and helpful, contributing positively to the experience.
Location
8.55
Location is convenient and mentioned positively in several reviews.
Room Quality
8.55
Rooms are spacious and comfortable, with good amenities.
Amenities
8.05
Pool and hot tub were great, but some amenities such as breakfast and parking were criticized.
Value for Money
8.05
Considered good value overall, but some guests felt certain charges were unexpected.
Food and Beverage
7.55
Breakfast options were viewed as limited and overpriced compared to standard offerings.
Overall Experience
8.55
Most guests had positive experiences overall, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:48

Property Description

Luxurious Accommodations

Holiday Inn Portland West - Hillsboro offers a comfortable stay with modern amenities. Each room features a TV with satellite channels, a coffee machine, and a private bathroom for your convenience.

Dining and Entertainment

Indulge in delicious daily meals at the on-site restaurant or unwind with local wines and microbrews in the lounge. Whether you're craving a hearty meal or a relaxing drink, the hotel has you covered.

Convenient Location

Located just 21 km from Portland, this hotel provides easy access to nearby attractions like The Streets of Tanasbourne, the Oregon Zoo, and the Portland Japanese Gardens. With free Wi-Fi, an indoor pool, and 1,400 square feet of meeting space, Holiday Inn Portland West - Hillsboro is the perfect choice for your next stay.

Book your stay now and experience the best of Hillsboro at Holiday Inn Portland West - Hillsboro.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 598 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
C
Courtney • solo_traveller • us
10
Cons:

Hot rub jets where out of order

2026-07-22 • via Nuitee
M
Messinger • solo_traveller • us
10
Worth the stay
Pros:

The bed was very comfortable, the staff was very friendly, the whole place had a calm vibe. Loved the pool and hot tub

Cons:

It was a little sad that the hot tub jets weren't working.

2026-07-14 • via Nuitee
D
Danielle • family_with_children • us
7
2026-07-07 • via Nuitee
L
Laurence • couple • fr
8
Pros:

Chambres très confortables et très bien équipées, hôtel bien conçu et situé au calme

Cons:

Service de réception pas toujours très efficace. Aucune réponse à mes messages pour connaître la possibilité d'avoir une chambre avant 15h, enregistrement un peu compliqué.

2026-07-06 • via Nuitee
R
Rayleen • couple • us
7
Weekend Date Night
Pros:

Gracie at the front desk was great!!!! The location, how clean it was and the property layout

Cons:

That when checking out I was told I had charges for good and drinks billed to my room. When I never went to the bar the whole time I was there. That was frustrating to know someone can bill charges to a room and there no check and balances.

Also that I had to deal with loud noise from kids that were next door the whole time I was there from the room to the hallway. We weren’t able to switch room due to them being at full capacity so that was frustrating but outside of that no complaints

2026-06-29 • via Nuitee
I
Irma • solo_traveller • us
9
Pros:

The hotel is beautiful when you walk in and the room was great.

Cons:

The hot tub was dirty murky. The bathroom door in our room did not provide much privacy. It is a rolling farm style door (looks cool) but you can see through the frosted glass and you can hear everything so using the bathroom was uncomfortable.

2026-05-26 • via Nuitee
M
Michael • couple • us
10
2026-05-07 • via Nuitee
C
Cecilia • couple • us
10
Nice place to stay
Pros:

We did not do breakfast this trip.

Cons:

The Jacuzzi was WAY TO 🔥 🥵

2026-05-03 • via Nuitee
B
Brenda • solo_traveller • us
9
Nice home away from home.
Pros:

Convenient, friendly and very attentive to guests.

2026-04-28 • via Nuitee
S
Sandra • couple • ch
9
2026-04-22 • via Nuitee
C
Cigdem • family_with_children • us
9
2026-04-19 • via Nuitee
B
Brenda • couple • us
9
Convenient location, very professional and helpful staff. Genuinely friendly and accommodating.
Pros:

Nice selection at breakfast buffet.

Cons:

Beverage maker in room either didn't work or was tepid.

2026-04-16 • via Nuitee
N
Nuj • family_with_children • us
7
Great location. Easy access and excellent customer service! Would stay again!
Pros:

Great staff customer services!

Cons:

Rooms have thin walls. Could hear heavy foot traffic coming from upstairs.

2026-04-10 • via Nuitee
M
Miranda • family_with_children • us
8
Nice will be back
Pros:

Had a bar

Cons:

Pillows kinda smelled old breakfast EXPENSIVE for mediocre buffet

2026-04-09 • via Nuitee
R
Richard • couple • us
10
Pros:

Great> Nicely presented and plenty of options.

2026-04-06 • via Nuitee
E
Elyssa • family_with_children • us
10
Enjoyed our stay
Pros:

It was quiet, clean and peaceful.

2026-04-06 • via Nuitee
M
Miranda • couple • us
10
Wonderful stay
Pros:

Very clean

Cons:

No towels in pool area

2026-04-04 • via Nuitee
M
Maria • couple • us
9
Great experience, second time stating plan on booking again if needed
Pros:

Clean safe area , pool available, staff goes above and beyond

Cons:

Paying for parking

2026-03-31 • via Nuitee
W
W • solo_traveller • us
3
Nice but....
Pros:

The room was nice.

Cons:

Paying $16 a person for continental breakfast is unreasonable. The walls were thin so we could hear every time children were running and jumping.

2026-03-31 • via Nuitee
P
Paul • solo_traveller • us
7
2026-03-30 • via Nuitee