Holiday Inn Portland West - Hillsboro by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (574 reviews)
2575 Northwest Aloclek Drive , Hillsboro , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Slow elevator
Breakfast options limited
Parking fees

Categories

Cleanliness
8.05
Generally clean with reports of gloves left behind in room, indicating some inconsistencies.
Service
9.05
Staff is consistently praised for being friendly and helpful, contributing positively to the experience.
Location
8.55
Location is convenient and mentioned positively in several reviews.
Room Quality
8.55
Rooms are spacious and comfortable, with good amenities.
Amenities
8.05
Pool and hot tub were great, but some amenities such as breakfast and parking were criticized.
Value for Money
8.05
Considered good value overall, but some guests felt certain charges were unexpected.
Food and Beverage
7.55
Breakfast options were viewed as limited and overpriced compared to standard offerings.
Overall Experience
8.55
Most guests had positive experiences overall, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:48

Property Description

Luxurious Accommodations

Holiday Inn Portland West - Hillsboro offers a comfortable stay with modern amenities. Each room features a TV with satellite channels, a coffee machine, and a private bathroom for your convenience.

Dining and Entertainment

Indulge in delicious daily meals at the on-site restaurant or unwind with local wines and microbrews in the lounge. Whether you're craving a hearty meal or a relaxing drink, the hotel has you covered.

Convenient Location

Located just 21 km from Portland, this hotel provides easy access to nearby attractions like The Streets of Tanasbourne, the Oregon Zoo, and the Portland Japanese Gardens. With free Wi-Fi, an indoor pool, and 1,400 square feet of meeting space, Holiday Inn Portland West - Hillsboro is the perfect choice for your next stay.

Book your stay now and experience the best of Hillsboro at Holiday Inn Portland West - Hillsboro.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 574 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
N
Nuj family_with_children us
7
Great location. Easy access and excellent customer service! Would stay again!
Pros:

Great staff customer services!

Cons:

Rooms have thin walls. Could hear heavy foot traffic coming from upstairs.

2026-04-10 via Nuitee
M
Miranda family_with_children us
8
Nice will be back
Pros:

Had a bar

Cons:

Pillows kinda smelled old breakfast EXPENSIVE for mediocre buffet

2026-04-09 via Nuitee
E
Elyssa family_with_children us
10
Enjoyed our stay
Pros:

It was quiet, clean and peaceful.

2026-04-06 via Nuitee
R
Richard couple us
10
Pros:

Great> Nicely presented and plenty of options.

2026-04-06 via Nuitee
M
Miranda couple us
10
Wonderful stay
Pros:

Very clean

Cons:

No towels in pool area

2026-04-04 via Nuitee
W
W solo_traveller us
3
Nice but....
Pros:

The room was nice.

Cons:

Paying $16 a person for continental breakfast is unreasonable. The walls were thin so we could hear every time children were running and jumping.

2026-03-31 via Nuitee
M
Maria couple us
9
Great experience, second time stating plan on booking again if needed
Pros:

Clean safe area , pool available, staff goes above and beyond

Cons:

Paying for parking

2026-03-31 via Nuitee
P
Paul solo_traveller us
7
2026-03-30 via Nuitee
N
Natasha family_with_children us
10
2026-03-18 via Nuitee
M
Monet family_with_children us
8
2026-03-16 via Nuitee
3
381 solo_traveller us
7
Pros:

The politeness of the staff, the bathtub

Cons:

No fan in the room for ambient noise. Was able to hear all the commotion outside and in the hall

2026-03-09 via Nuitee
C
Carole family_with_children us
9
2026-03-03 via Nuitee
M
Michele couple us
8
Good stay, fyi $10 parking fees/night
Pros:

Location was good and easy to get to. Room was comfortable and clean.

Cons:

I didn’t realize there is a $10 per night parking fee. Then after you check in you have to go back to your vehicle and put a slip of paper on your dash, which isn’t convenient or easy for all guests.
There was a lot of noise in hallway and from other rooms.

2026-03-01 via Nuitee
V
Vanessa couple us
7
Cons:

It was freezing cold, even with the heater on there needs to be more blankets on that king size bed

2026-03-01 via Nuitee
J
jose couple us
10
Good location good breakfast
Pros:

The location the quietness and the breakfast

Cons:

Every went well

2026-03-01 via Nuitee
M
Maria couple us
10
2026-02-28 via Nuitee
S
Shawna couple us
10
2026-02-22 via Nuitee
K
Kathryn couple us
10
Beautiful facilities including bar and dinner area on ground floor.
Pros:

Comfort of the room and cleanliness.

Cons:

Paid parking needed for the property.

2026-02-12 via Nuitee
E
Eileen family_with_children us
10
2026-02-11 via Nuitee
L
Leslie solo_traveller us
8
It was nice, wish there was not parking added to the price. That was a surprise to me
Pros:

I didn't have it.

Cons:

The workstation that was there was not working well. Hard to do some simple things I needed to take care of

2026-02-11 via Nuitee