Holiday Inn Express & Suites Lancaster East - Strasburg by IHG

Hotels
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Holiday Inn Express
8.9 (893 reviews)
1900 Historic Drive , Strasburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Great service
Convenient location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Breakfast variety limited

Categories

Cleanliness
7.99
Multiple mentions of cleanliness issues including hair found and a dirty breakfast area.
Service
9.46
Staff were described as very friendly and attentive, with good service overall.
Location
9.5
Located very close to attractions such as Sight & Sound theater, making it convenient.
Room Quality
8.45
Rooms were noted to be comfortable and spacious, although some issues with maintenance were mentioned.
Amenities
8.98
Amenities such as the gym and pool were appreciated, although some cleanliness issues were noted.
Value for Money
8.94
Overall value was seen as excellent considering the amenities and location.
Food and Beverage
8.49
Breakfast was generally good but had some complaints about certain items, impacting overall sentiment.
Overall Experience
9.36
Overall experiences were positive, with many willing to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:23

Property Description

Luxurious Accommodation

Experience comfort and style at Holiday Inn Express & Suites Lancaster East - Strasburg. Each room features a TV and a private bathroom, ensuring a relaxing stay for all guests.

Convenient Location

Situated just 1.9 km from the renowned Sight & Sound Theaters, our hotel provides easy access to popular attractions. Explore Lancaster, only 12 km away, and Paradise, just 5 km from the property.

Traveler-Friendly Amenities

With New Castle Airport located 60 km from the hotel, seamless travel arrangements are guaranteed. Book your stay now at Holiday Inn Express & Suites Lancaster East - Strasburg for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 893 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.36
B
Bria • couple • us
10
2026-02-12 • via Nuitee
S
Sherri • solo_traveller • us
10
Pros:

Everything was perfect.

2026-01-25 • via Nuitee
J
Jeffrey • couple • us
10
2026-01-21 • via Nuitee
J
Jolene • couple • us
9
2026-01-21 • via Nuitee
W
William • solo_traveller • us
8
2026-01-21 • via Nuitee
R
Rich • couple • us
10
Cons:

I paid cash upon departure but my wife's Credit card (which was used for a deposit) was also charged. I did tell the clerk to make sure the card was not charged. I hope this will quickly be straightened out and We will be re-imbursed.

2026-01-20 • via Nuitee
N
Nancy • couple • us
10
We honestly can't think of anything that was lacking. We'd love to come back to this hotel.
Pros:

Breakfast was great, tasty, and so convenient. The selections were perfect and the staff was very helpful with the pancake machine! All the amenities - the gym and the pool - were excellent and had good hours of operation.

Cons:

We had a little trouble understanding the person who checked us in. We wish your bed pillows were available for purchase...they were so comfortable!

2026-01-20 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

Very clean and comfortable.

2026-01-20 • via Nuitee
B
Barbara Jean • couple • us
9
Extremely clean & accommodating, Great price. Wonderful breakfast.
Pros:

Location of the hotel was excellent. The price was definately a great value. Kitchen/breakfast area was very good.. pancake maker was excellent. Coffee maker was excellent, excellent setup of various breakfast foods, the area was extremely clean. Bed was very comfortable. Desk/counter spaces were very clean. Room was well lit.
The bathroom was very clean, stocked with shampoo, conditioner, hand soap & body wash, towels, hairdryer. A few makeup remover towelettes on the counter.

Cons:

The bed pillows were a bit too soft for my liking. No other issues.

2026-01-20 • via Nuitee
J
John • family_with_children • us
10
2026-01-20 • via Nuitee
T
Todd • couple • us
10
2026-01-20 • via Nuitee
S
Sharon • extended_group • us
9
2026-01-20 • via Nuitee
G
Gillian • solo_traveller • us
9
Pros:

Very good

2026-01-20 • via Nuitee
L
Loretta • extended_group • us
10
We will be back!
Pros:

Out of some items when going thru line. Overall, very good.

Cons:

Out of sausage when going thru line but more was added.

2026-01-19 • via Nuitee
A
Allen • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Malika • family_with_children • us
10
2026-01-19 • via Nuitee
L
Linda • extended_group • us
9
2026-01-19 • via Nuitee
R
Ronald • couple • us
10
Very nice Amish country location near the Sight and Sound Theater and near all the things to do in Lancaster PA area.
Pros:

Best breakfast of any hotel I have been in. Very clean and comfortable large rooms with a comfortable bed

Cons:

The air conditioner was a bit loud when it cycled on.

2026-01-19 • via Nuitee
B
Barbara • couple • us
9
2026-01-19 • via Nuitee
A
Amy • family_with_children • us
9
Pros:

Breakfast was hot and a nice selection

2026-01-19 • via Nuitee