Holiday Inn Express & Suites Lancaster East - Strasburg by IHG

Hotels
•
Holiday Inn Express
8.9 (893 reviews)
1900 Historic Drive , Strasburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Great service
Convenient location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Breakfast variety limited

Categories

Cleanliness
7.99
Multiple mentions of cleanliness issues including hair found and a dirty breakfast area.
Service
9.46
Staff were described as very friendly and attentive, with good service overall.
Location
9.5
Located very close to attractions such as Sight & Sound theater, making it convenient.
Room Quality
8.45
Rooms were noted to be comfortable and spacious, although some issues with maintenance were mentioned.
Amenities
8.98
Amenities such as the gym and pool were appreciated, although some cleanliness issues were noted.
Value for Money
8.94
Overall value was seen as excellent considering the amenities and location.
Food and Beverage
8.49
Breakfast was generally good but had some complaints about certain items, impacting overall sentiment.
Overall Experience
9.36
Overall experiences were positive, with many willing to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:23

Property Description

Luxurious Accommodation

Experience comfort and style at Holiday Inn Express & Suites Lancaster East - Strasburg. Each room features a TV and a private bathroom, ensuring a relaxing stay for all guests.

Convenient Location

Situated just 1.9 km from the renowned Sight & Sound Theaters, our hotel provides easy access to popular attractions. Explore Lancaster, only 12 km away, and Paradise, just 5 km from the property.

Traveler-Friendly Amenities

With New Castle Airport located 60 km from the hotel, seamless travel arrangements are guaranteed. Book your stay now at Holiday Inn Express & Suites Lancaster East - Strasburg for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 893 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.36
C
Chris • couple • us
8
Pros:

Staff was friendly, Great location

2026-04-18 • via Nuitee
K
Karen • couple • us
10
2026-04-16 • via Nuitee
P
Powell • couple • us
9
2026-04-16 • via Nuitee
M
Michael • couple • us
3
Okay
Pros:

Coffee

Cons:

No one at desk breakfast person very miserable room very blah

2026-04-15 • via Nuitee
A
Anthony • family_with_children • us
7
Pros:

I liked the area it was in.

Cons:

Noise after hours

2026-04-11 • via Nuitee
M
marci • family_with_children • us
10
2026-04-07 • via Nuitee
M
Mary H • couple • us
10
We enjoyed our stay at your hotel.
Pros:

We love the location in the Strasburg area. We like your hotel and breakfast was delicious. We feel safe in your area and your hotel is close to Sight and Sound.

Cons:

N/A

2026-04-06 • via Nuitee
A
Alcantara • couple • us
10
Everything was fine
Pros:

The rooms

2026-04-04 • via Nuitee
J
Jorge • family_with_children • us
10
Pros:

The hotel was cleaned and close to all the different places we visited including the Sight and Sound Theater which is very close to the hotel. The hotel has been renovated. I really liked the breakfast which was included and served every morning from 6-10am. The location is great and the neighborhood is beautiful.

2026-04-03 • via Nuitee
J
James • couple • us
10
2026-04-02 • via Nuitee
B
Brooke • couple • us
10
2026-04-01 • via Nuitee
J
Jaquita • couple • us
10
2026-04-01 • via Nuitee
T
Timothy • family_with_children • us
3
Not to happy
Pros:

The bed and location.

Cons:

Nosey air conditioner and loud running above us. I guess thin walls.

2026-03-29 • via Nuitee
V
VERONICA • couple • us
9
Our room was great, clean and very comfortable. Breakfast was great with options. All night tea and coffee and shop for
Pros:

Clean and comfortable

Cons:

A/C loud at times and window curtain is lovely need a room darkening drape

2026-03-24 • via Nuitee
A
Angela • family_with_children • ca
9
2026-03-23 • via Nuitee
R
Roberta • couple • us
10
we had a great stay during the holidays. Clean! Happy employees.
Pros:

Location

Cons:

N/a

2026-03-18 • via Nuitee
C
CATHY • extended_group • us
8
Pros:

ok

2026-03-04 • via Nuitee
R
Rodriguez • couple • us
10
Muchas gracias por su buen servicio
Pros:

Me gustó la buena atención en la recepción muy amable y la limpieza excelente

2026-02-27 • via Nuitee
S
Sara • couple • us
10
Wonderful staff, great experience!
Pros:

The staff could not have been more friendly. We loved Richard! So accommodating. The beds were comfortable, hotel had just been renovated, the food was good in the AM. But the overall experience was great. We had everything we needed in the room. The coffee was so good in the lobby that I didn’t even need to use the room kurig.

Cons:

Nothing comes to mind.

2026-02-23 • via Nuitee
B
Bria • couple • us
10
2026-02-12 • via Nuitee