Hotel Arco de Mazarelos

Hotels
7.7 (1275 reviews)
Transito de los Gramáticos 1 , Santiago de Compostela , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Restaurant
Heating
Terrace
Luggage storage
Bar
Tour desk
Non-smoking throughout
Daily housekeeping
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Review Highlights

Pros:
Great location
Good staff interactions
Cons:
Issues with cleanliness
Noise disturbances

Categories

Cleanliness
7.01
Some reviews mention issues with cleanliness, such as dust in the room and a dirty shower.
Service
8.48
Standard quality for this hotel tier, with some mentions of busy staff but positive overall interactions.
Location
8.52
Multiple reviews highlight the great location of the hotel.
Room Quality
7.47
Rooms are generally appreciated for size and comfort, though some noise issues were noted.
Amenities
7.5
Amenities were mentioned positively, but some guests noted issues, such as the absence of a hot water plug.
Value for Money
7.46
The prices are considered fair based on location and amenities, but some guests were expecting more.
Food and Beverage
7.51
Slow service noted, though food quality was observed to be good.
Overall Experience
7.68
Most reviewers had a positive experience overall but mentioned a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:49

Property Description

Contemporary Design with Historic Charm
Hotel Arco de Mazarelos blends modern aesthetics with historic elements, showcasing exposed stone walls and French balconies in each room. The fusion of contemporary décor and traditional architecture creates a unique and inviting atmosphere.

Culinary Delights
Indulge in the flavors of Galicia at the hotel's restaurant, where creative dishes are crafted using locally sourced ingredients. From traditional favorites to innovative creations, the culinary experience here is sure to delight your taste buds.

Convenient Location
Located just a stone's throw away from Santiago de Compostela Cathedral and other key landmarks like Plaza de Abastos and the University, Hotel Arco de Mazarelos offers a prime location for exploring the city. With everything within walking distance, your stay is bound to be both convenient and memorable.

Ready to immerse yourself in the perfect blend of history, modernity, and gastronomy? Book your stay at Hotel Arco de Mazarelos now.

Important information:

Please note, the restaurant is open from 13:00 to 23:30.

Please note, the property does not have 24-hour reception. If you expect to arrive outside check-in times, please inform the property in advance.

Please note, check-in after 01:00 is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 1275 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 7.51
Overall Experience: 7.68
C
christian • couple • it
7
2026-09-19 • via Nuitee
B
Beatriz • couple • es
7
2026-09-19 • via Nuitee
J
Juan Pedro • solo_traveller • es
7
Pros:

La ubicación, tamaño de la habitación, televisión

Cons:

La insonorización, el champú y gel estaba vacío y no lo repusieron hasta la tarde del segundo día después de pedírselo 3 veces.

2026-09-18 • via Nuitee
F
Francesco • solo_traveller • it
10
Pros:

Tutti

2026-09-15 • via Nuitee
M
Marta • solo_traveller • es
9
Pros:

La hospitalidad y amabilidad del personal.

Cons:

Que habia escaleras

2026-09-15 • via Nuitee
J
Jose • couple • br
4
Decepcionante
Pros:

O hotel está perto do centro de Santiago bem no meio da cidade antiga.

Cons:

O hotel fica em cima de um restaurante e, portanto, o barulho da praça faz parte da sua estadia. Vc pode fechar a janela mas o apto não tem ar condicionado. As fotos do Booking não se parecem muito com a realidade e eu não ficaria lá se tivesse visto ditos mais realistas da recepção, da escada e do quarto. O local é limpo mas não vale nada o q custa. Tem opções bem melhores pelo mesmo preço.

2026-09-14 • via Nuitee
M
Manuel • couple • es
7
Cons:

No funcionaba la lámpara principal, no había luz

2026-09-12 • via Nuitee
A
Anja • couple • de
10
2026-09-11 • via Nuitee
C
Carmen • couple • es
9
Pros:

Ubicación , amplitud

Cons:

Almohada única , es mejor individual

2026-09-11 • via Nuitee
S
Saioa • solo_traveller • es
3
Lo único bueno la ubicación
Pros:

Lo mejor sin duda es la ubicación

Cons:

No me gusto que ponía que habría cosas de aseo y secador, el bote del gel/champú estaba vacio y no había secador, tendrían que haberme informado porque hubiese llevado yo de casa

2026-09-11 • via Nuitee
J
Jose • couple • es
7
Bastante mejorable
Pros:

La habitación era bonita y tenia una ubicación inmejorable

Cons:

La cama era muy incomoda al igual que la almohada. Estábamos en la segunda planta y se oia todo el ruido de la calle. Cuando la gente entraba a sus habitaciones parecia que iban a entrar en la nuestra había mucho ruido en general

2026-09-11 • via Nuitee
M
Maillo • solo_traveller • es
6
2026-09-10 • via Nuitee
G
garcia • extended_group • es
10
2026-09-10 • via Nuitee
M
Monica • solo_traveller • es
3
Mal
Cons:

La ducha no tragaba el agua, la manguera de la ducha rota, el colchón se doblaba, la funda de almohada pequeña, arañas, ciempiés, un ruido horrible en la plaza,...

2026-09-09 • via Nuitee
N
Natalia • couple • es
9
2026-09-09 • via Nuitee
B
Bontempo • family_with_children • it
6
2026-09-07 • via Nuitee
M
Michelle • couple • au
9
Lovely stay, very comfort and the staff were friendly.
Pros:

Very handy to compestella

Cons:

Nothing

2026-09-03 • via Nuitee
I
Irene • family_with_children • es
9
Pros:

Ubicación inmejorable. Debajo tiene bares, pero la verdad que no nos molestó mucho el ruido

Cons:

Que no pudimos dejar las mochilas ni hacer el check in hasta las 15:00

2026-09-03 • via Nuitee
S
Sacramento • solo_traveller • es
5
Pros:

La ubicación

Cons:

El precio y lo mal rematado que estaba todo, tienes que subir las maletas por las escaleras tu.

2026-09-01 • via Nuitee
M
María Angeles • solo_traveller • es
10
Pros:

Ubicacion

Cons:

No tener aparcamiento

2026-08-31 • via Nuitee