Candlewood Suites Mishawaka by IHG

Hotels
Candlewood Suites
7.9 (210 reviews)
1220 E Douglas Rd , Mishawaka , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean room
Comfortable beds
Friendly staff
Cons:
Rude staff
Unpleasant odor in room
Dirty common areas

Categories

Cleanliness
6.68
Multiple mentions of unclean rooms and areas needing attention.
Service
7.15
Negative experience with front desk staff, indicated rudeness.
Location
8.69
Location was good for the wedding event.
Room Quality
7.64
Mixed reviews about comfort and specific issues in the room.
Amenities
8.17
Mention of refrigerator and ice availability, but overall lacking cleanliness.
Value for Money
9.13
If issues were resolved, it would have exceeded expectations.
Food and Beverage
7.18
No breakfast available was noted, but it was an assumption.
Overall Experience
8.55
Overall mixed experience with some positive aspects despite negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:45

Property Description

Convenient Location
Located in Mishawaka, Candlewood Suites Mishawaka, an IHG Hotel, offers easy access to Notre Dame Stadium and Bethel College, making it a perfect choice for sports fans and visiting families.

Modern Amenities
Guests can enjoy the convenience of express check-in/out, a fitness centre, and free WiFi throughout the property. Selected rooms feature a fully equipped kitchen, ideal for longer stays.

Relaxing Environment
Unwind at the shared lounge or take advantage of the on-site barbecue facilities. With a 24-hour front desk, business centre, and laundry service, we ensure a comfortable stay for all our guests.

Ready to experience comfort and convenience at Candlewood Suites Mishawaka? Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 210 reviews
Cleanliness: 6.68
Service: 7.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 7.18
Overall Experience: 8.55
B
Benito solo_traveller us
8
Nice!!!comfortable!!
Cons:

Make sure shower works perfectly it was a little hard to make it work

2026-08-31 via Nuitee
S
SD family_with_children us
2
Horrible. Avoid at all cost.
Pros:

It was on the way toward my destination, there was nothing to like except that it was available.

Cons:

It was one of the WORST hotel experiences ever and I have stayed in quite a few. The staff gave us a room literally next to the main office and when I wanted to change the room, he literally accused me of 'making a mess of the room'. At that point I haven't even SET FOOT in that room, my wife walked in and came out within a few seconds! I don't know what kind of employees IHG hires but that guy should have been FIRED right on the spot. I would fire him if I were the manager.

Second, there was no breakfast even though it advertises that it has 'free breakfast'.

Third, a white light from the smoke detector RIGHT above the bed flashed all night. The light Literally flashed the entire night and we couldn't sleep the ENTIRE night after 14 hours of driving. And when I complained about it while checking out, lady said, 'Well, nobody has complained it about before, you are the only ones complaining about it'. And she waived us, 'have a nice day'.

This hotel needs fire all the employees or get out of business.

2026-08-17 via Nuitee
D
Delayne couple us
7
Good for the value but would not want to stay long term.
Pros:

The hotel was very convenient, I liked that there was coffee/tea available in the lobby. The room itself is very well equipped and a generous size, plus all the appliances/amenities within.

Cons:

The room smelled musty, like it had been wet at some point. It was not overpowering but definitely an order. Also, there was no hot breakfast available, which is very odd these days. They had coffee/hot water and some packets of oatmeal but nothing else.

2026-08-17 via Nuitee
G
Greene solo_traveller us
6
2026-08-11 via Nuitee
L
LeAnn solo_traveller us
7
Pros:

Location and friendly

Cons:

I thought 75.00per pet plus a 50.00deposit was high wasn't nice enough to be charged that much I know alot of dog owners are the cause but some of us actually properly care for our animals

2026-08-03 via Nuitee
V
Valarie couple us
4
Not happy
Pros:

Bathroom was dirty and the carpet had a mildew smell. The television didn’t work either, and the dishes in the cabinet were dirty

2026-07-16 via Nuitee
M
Matthew solo_traveller us
10
Pros:

All of it

Cons:

Nothing

2026-06-05 via Nuitee
C
Cathy couple us
3
Pros:

Location

Cons:

Refrigerator had left over food in it from previous guest.
Stayed for 4 nights and was never offered fresh towels.
Husband took our trash to the dumpster himself and had to ask for more trash bags for the baskets.
Recliner did not work. Reported it did not work and was told maintenance would come and look at it. No one ever came.

2026-06-02 via Nuitee
C
Caitlin extended_group us
8
2026-05-06 via Nuitee
C
Costly couple us
5
2026-05-01 via Nuitee
W
Wendi Prater family_with_children us
10
2026-04-14 via Nuitee
V
Vic family_with_children us
1
Wouldn’t stay here again paid over 200 a night for smelly facilities and no tv remote
Pros:

Good location

Cons:

Smelled like weed, the room had a mildew smell that was never fixed. The room didn’t have a tv remote that worked had to go downstairs to get the master remote to use the TV every time we needed to turn it on or change the station.

2026-03-26 via Nuitee
B
Bradford family_with_children us
10
2026-03-14 via Nuitee
M
Myers couple us
10
Pleasant
Pros:

Not that great. Nor much to choose from.

Cons:

Better breakfast.

2025-12-27 via Nuitee
J
John family_with_children us
10
Awesome
Pros:

Super clean and the rooms are huge

Cons:

Low water pressure but could have just been the day. Beds are a little hard also but slept comfortably

2025-12-09 via Nuitee
T
Tracy
8
Pros:

The hotel was very clean and the staff, we have seen before, was also very nice.

2025-09-29 via Nuitee
F
Francis
10
Pros:

none

2025-09-13 via Nuitee
L
Laura couple us
4
Cons:

The room had an odor. There was underwear that wasn’t ours left in the room.

2025-08-27 via Nuitee
R
Ricky
2
Stay away. Rude staff and uncomfortable beds.
Pros:

Requested an early check in(called and spoke to agent) and said it would be fine since we were in town for a wedding. Got there to check in and the horribly rude front desk agent said she could not get us in a room at all even though there were 6 cars in the entire parking lot. Said "I have rooms available but I'm not letting you in until check in at 3". Came back at 3 and was still told we couldn't check in. Finally was allowed to check in around 5 (had to make a special trip between wedding and reception). Complete inconvenience and will never stay there again
Pillows were super soft and flat and bed was uncomfortable. Stain on chair in room as well. Bathroom was not stocked on body wash/ etc and was not filled when asked.

2025-08-24 via Nuitee
D
David
2
Pros:

No breakfast, but my fault. Assumed they had it like all other hotels.
Had to keep tightening toilet seat; bathroom sink stopper would not adjust water filled very slow to drain; shower water came out for tub and shower; stopper in tub was also plugged and slow. Had water above ankles when finished.
Tile floors had not been mopped. Carpet had not been vacuumed. Not sure if edges around floor boards had ever been vacuumed. Easily visible was food crumbs and bottle cap visible between night stand and bed.
Lobby entrance dirty and not swept. Tile floor in lobby and elevator dirty. Took 48 hours for dirt and elevator mopped clean.
Refrigerator and ice was all good.

2025-08-10 via Nuitee