Candlewood Suites Mishawaka by IHG

Hotels
•
Candlewood Suites
7.5 (104 reviews)
1220 E Douglas Rd , Mishawaka , US
+1 574-258-4088

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful/respectful assistant manager (Havery)
In-room full kitchen with utensils and pots
Convenient/on-the-way location
Spacious rooms and good appliances
Lobby coffee/tea available
Cons:
Bedbugs reported
Dirty bathroom, dishes, and mildew smell in carpet/room
No hot breakfast despite advertising
Rude or unhelpful staff in some cases; poor complaint handling
Leftover food in fridge / lack of fresh towels / maintenance issues (recliner, TV, smoke detector light)

Categories

Cleanliness
2
Multiple reviewers reported severe cleanliness issues: bedbugs, dirty bathroom, mildew smell, dirty dishes and leftover food in the fridge — significant negative impact.
Service
9
Mixed reports: the assistant manager (Havery) was praised as respectful and friendly and some staff were helpful, though there were isolated but serious failures in complaint handling; generally helpful staff noted in several stays.
Location
10
Several reviewers called the location convenient or 'on the way' to their destination — clear positive for travelers seeking convenience.
Room Quality
8
Rooms described as generous in size with full kitchens and good appliances, but some rooms had musty odors, malfunctioning recliner, non-working TV and maintenance misses.
Amenities
9
Positive amenities included in-room kitchens and lobby coffee/tea; however, advertised hot breakfast was not provided — overall amenities are strong but inconsistent in delivery.
Value for Money
8.5
Several guests felt the space and kitchen offered good value; some criticized high pet fees and deposits — overall perceived as fair to good value.
Food and Beverage
4.5
Negative: no hot breakfast despite advertising 'free breakfast'; only coffee/hot water and minimal items (oatmeal) provided.
Overall Experience
9
Mixed overall: availability and some positive interactions noted, but serious issues (bedbugs, rude handling of complaints, sleep disruption) affected stays; score adjusted to reflect majority practical positives while acknowledging severe negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located in Mishawaka, Candlewood Suites Mishawaka, an IHG Hotel, offers easy access to Notre Dame Stadium and Bethel College, making it a perfect choice for sports fans and visiting families.

Modern Amenities
Guests can enjoy the convenience of express check-in/out, a fitness centre, and free WiFi throughout the property. Selected rooms feature a fully equipped kitchen, ideal for longer stays.

Relaxing Environment
Unwind at the shared lounge or take advantage of the on-site barbecue facilities. With a 24-hour front desk, business centre, and laundry service, we ensure a comfortable stay for all our guests.

Ready to experience comfort and convenience at Candlewood Suites Mishawaka? Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.5
Based on 104 reviews
Cleanliness: 2
Service: 9
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 8.5
Food and Beverage: 4.5
Overall Experience: 9
E
Elizabeth • solo_traveller • us
10
2026-11-03 • via Nuitee
M
Mitchell • family_with_children • us
10
2026-10-22 • via Nuitee
P
pamela • family_with_children • us
5
Pros:

I liked them assistant manager Havery he was very respectful and friendly the room was wonderful it had a whole kitchen in it with utensils and pots

Cons:

My downfall when I woke up with bedbugs on me

2026-10-21 • via Nuitee
B
Benito • solo_traveller • us
8
Nice!!!comfortable!!
Cons:

Make sure shower works perfectly it was a little hard to make it work

2026-08-31 • via Nuitee
S
SD • family_with_children • us
2
Horrible. Avoid at all cost.
Pros:

It was on the way toward my destination, there was nothing to like except that it was available.

Cons:

It was one of the WORST hotel experiences ever and I have stayed in quite a few. The staff gave us a room literally next to the main office and when I wanted to change the room, he literally accused me of 'making a mess of the room'. At that point I haven't even SET FOOT in that room, my wife walked in and came out within a few seconds! I don't know what kind of employees IHG hires but that guy should have been FIRED right on the spot. I would fire him if I were the manager.

Second, there was no breakfast even though it advertises that it has 'free breakfast'.

Third, a white light from the smoke detector RIGHT above the bed flashed all night. The light Literally flashed the entire night and we couldn't sleep the ENTIRE night after 14 hours of driving. And when I complained about it while checking out, lady said, 'Well, nobody has complained it about before, you are the only ones complaining about it'. And she waived us, 'have a nice day'.

This hotel needs fire all the employees or get out of business.

2026-08-17 • via Nuitee
D
Delayne • couple • us
7
Good for the value but would not want to stay long term.
Pros:

The hotel was very convenient, I liked that there was coffee/tea available in the lobby. The room itself is very well equipped and a generous size, plus all the appliances/amenities within.

Cons:

The room smelled musty, like it had been wet at some point. It was not overpowering but definitely an order. Also, there was no hot breakfast available, which is very odd these days. They had coffee/hot water and some packets of oatmeal but nothing else.

2026-08-17 • via Nuitee
G
Greene • solo_traveller • us
6
2026-08-11 • via Nuitee
L
LeAnn • solo_traveller • us
7
Pros:

Location and friendly

Cons:

I thought 75.00per pet plus a 50.00deposit was high wasn't nice enough to be charged that much I know alot of dog owners are the cause but some of us actually properly care for our animals

2026-08-03 • via Nuitee
V
Valarie • couple • us
4
Not happy
Pros:

Bathroom was dirty and the carpet had a mildew smell. The television didn’t work either, and the dishes in the cabinet were dirty

2026-07-16 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

All of it

Cons:

Nothing

2026-06-05 • via Nuitee
C
Cathy • couple • us
3
Pros:

Location

Cons:

Refrigerator had left over food in it from previous guest.
Stayed for 4 nights and was never offered fresh towels.
Husband took our trash to the dumpster himself and had to ask for more trash bags for the baskets.
Recliner did not work. Reported it did not work and was told maintenance would come and look at it. No one ever came.

2026-06-02 • via Nuitee
C
Caitlin • extended_group • us
8
2026-05-06 • via Nuitee
C
Costly • couple • us
5
2026-05-01 • via Nuitee
W
Wendi Prater • family_with_children • us
10
2026-04-14 • via Nuitee
V
Vic • family_with_children • us
1
Wouldn’t stay here again paid over 200 a night for smelly facilities and no tv remote
Pros:

Good location

Cons:

Smelled like weed, the room had a mildew smell that was never fixed. The room didn’t have a tv remote that worked had to go downstairs to get the master remote to use the TV every time we needed to turn it on or change the station.

2026-03-26 • via Nuitee
B
Bradford • family_with_children • us
10
2026-03-14 • via Nuitee
M
Myers • couple • us
10
Pleasant
Pros:

Not that great. Nor much to choose from.

Cons:

Better breakfast.

2025-12-27 • via Nuitee
J
John • family_with_children • us
10
Awesome
Pros:

Super clean and the rooms are huge

Cons:

Low water pressure but could have just been the day. Beds are a little hard also but slept comfortably

2025-12-09 • via Nuitee
T
Tracy
8
Pros:

The hotel was very clean and the staff, we have seen before, was also very nice.

2025-09-29 • via Nuitee
F
Francis
10
Pros:

none

2025-09-13 • via Nuitee