ARTOTEL Sanur Bali

Hotels
8.8 (1899 reviews)
Jl. Kusuma Sari No.1 , Sanur , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Excellent location
Cons:
Noise from nearby events
Issues with reservation and refund policy

Categories

Cleanliness
8.69
Guests noted that the hotel was clean and comfortable.
Service
9.16
The staff were praised for their friendliness and helpfulness.
Location
9.2
The hotel has an excellent location with many amenities nearby.
Room Quality
8.65
Room was spacious and well-appointed.
Amenities
8.18
Facilities were available, though some like the pool table were not accessible.
Value for Money
8.64
Considering the location and comfort, it represents good value.
Food and Beverage
8.69
Breakfasts were great, but some guests faced noise disturbances.
Overall Experience
9.16
Most guests had a positive experience overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 00:45

Property Description

Rooftop Pool and Spa Centre
Experience luxury and relaxation at ARTOTEL Sanur Bali with our rooftop pool and spa centre. Unwind and rejuvenate while enjoying panoramic views of the city and the sea.

Urban Décor and Modern Amenities
Step into our air-conditioned studios adorned with urban décor and equipped with modern amenities such as a flat-screen cable TV, free WiFi, and a coffee machine. Relax in the cozy seating area and pamper yourself in the stylish private bathroom with complimentary toiletries.

Convenient Location
Located just a 2-minute walk from Sanur Beach, ARTOTEL Sanur Bali offers easy access to a variety of shopping and dining options on the bustling Sanur main street. Explore nearby attractions like Matahari Terbit Beach and Serangan Turtle Island during your stay.

Book now and indulge in a memorable stay at ARTOTEL Sanur Bali.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1899 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
E
Elissa solo_traveller nl
8
2026-08-29 via Nuitee
K
Kevin couple au
10
2026-08-29 via Nuitee
M
Maksim solo_traveller ru
8
2026-08-29 via Nuitee
K
Karen solo_traveller au
9
2026-08-29 via Nuitee
F
Fiona solo_traveller au
10
Great value for money
Pros:

Great location, balance of being close to action but not too busy or loud. Good sized rooms, clean and comfortable. The rooftop pool is great. Staff were very kind and helpful. Spa/massage was great value too.

Cons:

Overall a great hotel.

2026-08-28 via Nuitee
E
Edwin solo_traveller nz
8
Pros:

Hotel is clean, feels modern and staff are very attentive.

Cons:

My room faced the street and there is alot of noise from scooters the whole day and I think there is a temple nearby who were celebrating until after midnight for 2 nights. Luckily I had earplugs and slept well. If I didn't I would have asked to change rooms .keep this in mind.

2026-08-28 via Nuitee
S
Sue couple au
10
Relaxing, modern and well serviced hotel. Will definitely be back!
Pros:

Great location, rooms (esp bathrooms) were so clean and no problem on any day getting a pool lounge. The breakfast was perfect and the coffee was great

Cons:

Nothing at all

2026-08-27 via Nuitee
T
Tamás family_with_children hu
10
2026-08-26 via Nuitee
A
Andrew family_with_children au
10
Excellent staff, great place to stay. I would come back.
Pros:

The property was amazing and clean.

Cons:

I have nothing bad to say about the property

2026-08-26 via Nuitee
E
Erin couple au
6
A great base for first time in Sanur
Pros:

The room was nice and good value for money. The breakfast buffet was great and the staff were extremely helpful and friendly. You can’t beat the location.

Cons:

The noise travelled straight into our room and I had to sleep with earplugs each night. The rooftop pool is nice but it was windy and shady for the afternoon so not the best conditions.

2026-08-25 via Nuitee
S
Steve solo_traveller au
10
Pros:

This place actually over exceeded my expectations location amazing staff great decor and art the design inside was great even the room was beautiful loved this I usually stay at the Prama but will be back to stay here again for sure❤️ oh and the food👌👌👌👌

2026-08-23 via Nuitee
R
Rochelle couple nz
9
Modern luxury in a great location.
Pros:

Room size 55 - was huge and super comfortable. Breakfast was incredible. Plenty of options and unlimited espresso coffee included. The staff were so friendly and they couldn’t do enough for you. Location was fantastic. A great part of Sanur, steps to the beach and cafes, bars and warungs.

Cons:

The pool area on the roof was breezy and wasn’t really big enough for everyone wanting to use it, it was a race for loungers at certain times of day. The middle of the hotel is artistically hollow up through all of the floors…this acts as a funnel for noise from the bar and our room was quite noisy on the weekend.

2026-08-23 via Nuitee
S
Sharon family_with_children gb
9
Great Hotel
Pros:

Hotel location was great less than a 5 minuet walk to the beach. Good sized very clean room with small balcony, lovely rooftop pool and bar and great breakfast. Staff so helpful and friendly always some staff cleaning somewhere in the hotel. We have stayed here before and will certainly be back when we visit Sanur again

Cons:

Nothing

2026-08-22 via Nuitee
B
Bob couple nl
8
Very good!
Pros:

Friendly and helpful staff. Nice room.

Cons:

Little noisy, we slept on the ground flood and could hear the noise from the hallway.

2026-08-19 via Nuitee
P
Paul family_with_children de
9
2026-08-17 via Nuitee
S
sanne family_with_children nl
9
Amazing stay with artsy vibe
Pros:

This hotel is within walking distance to the beach where you can find lots of restaurants and bars. It’s also near the Main Street with lots of nice shops. The breakfast is amazing with lots of local and international options. We also enjoyed the happy hour at the poolside on the 5th floor. There is also an arts exhibition at the lobby and the staff here is so attentive. Very fast and kind service! We would come back

Cons:

At the poolside bar they also organise events. When we were there there was some networking event with someone talking through a microphone non stop. Not so peaceful when you want to enjoy the poolside. I would also not recommend this hotel to people with young children. Lots of open stair cases to climb on/ fall down from.

2026-08-16 via Nuitee
M
Mark solo_traveller au
10
Artotel is just perfect.
Pros:

A funky vibe in a great location. The staff were all so friendly and went out of their way to make our stay just perfect. The breakfast was amazing and the made to order coffees were delicious.

Cons:

We didn't get to stay longer!

2026-08-16 via Nuitee
A
Annalise couple au
10
Will definitely be back!
Pros:

Great location and the staff made it exceptional. The top bar and pool were amazing.

Cons:

The property was a great stay could not fault it.

2026-08-16 via Nuitee
E
Edgar couple at
8
Nettes Mittelklassehotel für Kurzaufenthalt
Pros:

Lage, Restaurant & Bar (inkl. Personal), täglich frische Handtücher

Cons:

Frühstücksbuffet chaotisch, Personal überfordert, Qualität mittelmäßig (jedoch große Auswahl), keine Auskünfte über Angebote im Hotel (Massage, usw.); Shuttelservice zum Flughafen total überteuert (Premium-Grab kostete 1/4!!)

2026-08-15 via Nuitee
U
Ulrich.. solo_traveller fr
10
Très bien !
Pros:

Très confortable notamment le lit, bel hôtel, super petit déjeuner, proche de la plage et restaurants à proximité. Personnel très attentionné. Top!

Cons:

Piscine rooftop magnifique mais forcément plus exposée au vent, mais c'est un détail 😎

2026-08-14 via Nuitee