Home2 Suites by Hilton Charlotte University Research Park

Hotels
•
Home2 Suites by Hilton
8.4 (403 reviews)
625 McCullough Drive , Charlotte , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Cleanliness issues
Uncomfortable pillows
Management problems

Categories

Cleanliness
5.68
Guests have reported issues with cleanliness, including hair in the shower and unclean rooms.
Service
9.65
Staff were generally friendly and attentive, addressing some issues promptly.
Location
9.69
The location is great, conveniently situated near various attractions.
Room Quality
8.14
The rooms are generally acceptable, but some issues were noted such as uncomfortable pillows.
Amenities
8.67
Basic amenities were provided; however, the lack of streaming services was disappointing.
Value for Money
8.13
Still decent value despite some complaints, though management issues negatively impacted perception.
Food and Beverage
8.18
Breakfast options were simple, but okay; overall sentiment was mixed.
Overall Experience
9.05
Overall, experiences varied largely due to management and cleanliness issues, but some staff provided good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:26

Property Description

Modern Amenities
The Home2 Suites by Hilton Charlotte University Research Park offers a range of modern amenities to ensure a comfortable stay. From flat-screen TVs with cable channels to iPod docking stations, the rooms are equipped with everything you need for entertainment and relaxation.

Convenient Facilities
Guests can take advantage of the fitness centre, indoor pool, and induction burner cooktops available for free check-out. The 24-hour front desk is always ready to assist you, and on-site parking adds to the convenience of your stay.

Nearby Attractions
Located just 700 metres from the Shoppes at University Place, and 2.3 km from the University of North Carolina - Charlotte, our hotel is the perfect choice for travelers looking to explore the area. With the Charlotte Douglas International Airport only 20 km away, your journey to comfort and convenience begins here.

Book your stay at Home2 Suites by Hilton Charlotte University Research Park now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 403 reviews
Cleanliness: 5.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 9.05
C
Candice • couple • us
9
Great location, clean property, & good service
Pros:

This property pleasantly surprised me! It was very clean, smelled good & staff was very professional.

Cons:

A better breakfast

2026-07-25 • via Nuitee
A
antionette pugh • solo_traveller • us
8
Pros:

Environment staff

Cons:

Na

2026-07-20 • via Nuitee
A
Alecia • couple • us
10
We’ll be back again 🤗 great place
Pros:

Everything was amazing the staff was fantastic and the room was phenomenal and clean and also budget friendly 😘

2026-06-30 • via Nuitee
K
keith • couple • us
7
Ok, will stay again
Pros:

The staff was very nice

Cons:

A Little more options for the breakfast

2026-06-26 • via Nuitee
B
Bivens • solo_traveller • us
7
2026-06-24 • via Nuitee
S
Sandra • family_with_children • us
1
My stay was awful
Pros:

Nothing

Cons:

The room was wrong not what i booked and paid for the carpet in room was very dirty, the sleeper chair was extremely dirty.

2026-06-24 • via Nuitee
T
timcI9166EI • Business
2
The rudenesss
Pros:

I was injured during my stay the shower head hit me in the head and the front desk was of no help at all.

2026-06-22 • via Tripadvisor
L
LaTonya • family_with_children • us
7
Stay was ok but the elevator situation was a hassle; room was ok, but the hallways were so hot, and guests trailing wate
Pros:

Location

Cons:

Only 1 elevator working and hallways were hot

2026-06-15 • via Nuitee
D
Davonda • couple • us
1
2026-06-09 • via Nuitee
B
Bishop • solo_traveller • us
10
Pros:

Everything was satisfactory, especially the customer service. I will always book with you guys in my future travels to Charlotte.

Cons:

I have no complaints

2026-06-05 • via Nuitee
D
Deborah • extended_group • us
10
Pros:

Great location very clean friendly helpful staff good breakfast and nice indoor pool

2026-06-02 • via Nuitee
S
Sylvia • family_with_children • us
6
Not good enough for the price
Pros:

Pretty good

Cons:

NA

2026-06-01 • via Nuitee
J
Jordan • solo_traveller • us
10
Pros:

everything the room had a full kitchen staff was amazing Camille and Samantha did great and the breakfast bar was amazing

Cons:

I will definitely be returning i wish we could've stayed longer but hopefully next time we can I loved the rooms facility and staff and I stayed with 4 kids the only thing I will say they need to fix the second elevator and do better with pool maintenance its supposed to open at 9am but didn't open until almost 11

2026-06-01 • via Nuitee
L
Linda McClincon • solo_traveller • us
9
Pros:

The front desk personal was informational and very nice

Cons:

The dirty smelly sheet pillow and blankets

2026-05-30 • via Nuitee
S
Shabreccia • couple • us
9
2026-05-28 • via Nuitee
T
Tomas • solo_traveller • us
10
2026-05-11 • via Nuitee
R
Robert • solo_traveller • us
8
Location needs a little polish, and it would be a great location!
Pros:

Comfortable rooms!

Cons:

One of two elevators down

2026-05-11 • via Nuitee
L
Lakeshia • couple • us
7
2026-05-09 • via Nuitee
M
Mclaurin • couple • us
10
Kids loved it
Pros:

Breakfast

Cons:

N/a

2026-05-08 • via Nuitee
R
rickie • solo_traveller • us
7
Pros:

Under par compared other home2suites

Cons:

Breakfast options, bed had ticks, noisy neighbors after midnight in the hallway talking, it might be our last time at home2suites, we want better for our money

2026-05-02 • via Nuitee