Homewood Suites by Hilton Munster

Hotels
•
Homewood Suites by Hilton
8.5 (361 reviews)
9120 Calumet Avenue , Munster , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
6.83
Rooms not cleaned daily, dusty baseboards, and unpleasant odors reported.
Service
9.8
Friendly staff and great service noted, with some complaints about cleanliness affecting experience.
Location
9.34
Nice, quiet area mentioned positively.
Room Quality
7.79
Rooms were described as comfortable but some had issues like dirty carpets and noisy beds.
Amenities
8.82
Good amenities overall but breakfast could use improvement.
Value for Money
8.78
Solid value for the price, despite some shortcomings.
Food and Beverage
7.83
Breakfast options criticized for being subpar.
Overall Experience
8.8
Overall enjoyable stay despite cleanliness issues; many guests report willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:25

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Homewood Suites by Hilton Munster offers 3-star accommodation with an indoor pool, fitness centre, and hot tub. Relax and unwind in style during your stay.

Convenient Facilities: Enjoy the convenience of a business centre and vending machines with snacks and drinks available on-site. Stay productive and satisfied throughout your visit.

Nearby Attractions: Located within close proximity to popular landmarks such as the Museum of Science and Industry and Guaranteed Rate Field, our hotel provides easy access to the best of Munster. Book your stay now at Homewood Suites by Hilton Munster for a memorable experience.

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 361 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
S
Shamika • couple • us
10
Pros:

Everything was wonderful

2026-03-30 • via Nuitee
C
Courtni • family_with_children • us
8
2026-03-23 • via Nuitee
T
Tatiana • family_with_children • us
8
Pros:

I enjoy the comfort of the hotel. It makes me happy. As I am trying to move, it is a happy place away from home for a minute.

Cons:

The jacuzi can be more cleaned. Thats what I come for but I feel like it can be way more clean.

2026-03-04 • via Nuitee
B
Breanna • couple • us
1
Cons:

Mattress that my kids slept on was molded

2026-02-12 • via Nuitee
T
Tanaga • couple • us
10
2026-01-19 • via Nuitee
S
Simpson • couple • us
10
2026-01-04 • via Nuitee
T
TriniTravler • couple • us
10
2026-01-01 • via Nuitee
Y
Yvettlisse • extended_group • us
10
Excellent
Pros:

Everything

Cons:

Everything was amazing

2025-12-25 • via Nuitee
T
Tatiana • family_with_children • us
4
Overall, I will still come here. I just hope they can keep up the hotel cleanliness & hospitality.
Pros:

I enjoy the location and because I always go here, I love it.

Cons:

However, the cleanliness of the hotel is not how it used to be. It took staff a entire day to clean the pool and my kids were not able to enjoy the pool, which is the main reason we go to hotels. The staff wasn't as friendly per usual.

2025-11-04 • via Nuitee
K
Kirby • family_with_children • us
10
2025-10-27 • via Nuitee
S
Steve
8
Pros:

Room was nice enjoyed the Wednesday. Meet and greet.

2025-10-03 • via Nuitee
A
Alicia • couple • us
9
2025-09-30 • via Nuitee
W
Wayne
10
Pros:

Very comy and safe feeling.

2025-09-29 • via Nuitee
D
Dee
6
Disappointed
Pros:

Carpet torn in parts of floor suggesting that the room may have allowed a pet. Inwhich, I would’ve preferred not having a room that had a pet in prior. You could smell the animals in hallways as you walk to your room. Bed was not comfortable and squeaked when sat on. Chairs were stained at dining table, requiring a towel to sit because I was uncertain of the causes of the stains in the chair. Bathroom sink had cracks and water drained slowly- baseboards were dusty and impacts those of us with allergies.

2025-09-29 • via Nuitee
M
Michelle
8
Solid for the price, but not excellent
Pros:

Service was great from everyone! The hot breakfast every morning was very delicious and was a great perk. Bed and couch were mid-comfort and after sleeping on the bed for a week our backs definitely felt it. Carpets in the hallways and stairs could definitely use some thorough cleaning. Room had a stove but no pans to cook with.

2025-09-20 • via Nuitee
R
ramp • couple • us
10
2025-09-17 • via Nuitee
R
rosemary • family_with_children • us
10
Nothing like catching up with family
Pros:

Everything will definitely come again

Cons:

Nothing

2025-09-05 • via Nuitee
A
Angie • family
10
Pros:

Will definitely stay here again. Room was nice, breakfast was good, great selection. Staff was very friendly. Everything we needed. Only thing I didn't like was TV channel selection, but no problem. We will be back.

2025-09-05 • via Nuitee
V
Verified traveler
10
Best place I ever stayed and will stay again!
Pros:

I loved everything about staying here. From the friendliness of the staff to the cleanliness of the room, this place is a 10 star for me!!

2025-09-02 • via Nuitee
S
Santos
10
Pleasantly impressed
Pros:

My experience was very enjoyable. From the minute I walked in was greeted with a warm welcome. Front desk was punctual with checking me in getting me to my room. Once I got to my room, I was impressed with the cleanness of the room. Most impressive was the comfort of the bed. I definitely will be staying here again.

2025-09-01 • via Nuitee