Gold Crest Hotel, Arusha

Hotels
Independent
8.2 (12 reviews)
Nyerere Road, Arusha, 255 , Arusha , TZ

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
good customer service
Food options were limited but quality was ok
Cons:
limited food options

Categories

Cleanliness
7.94
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
8.41
good customer service
Location
8.45
Standard quality for this hotel tier
Room Quality
7.9
Bed was ok
Amenities
8.43
Standard quality for this hotel tier
Value for Money
8.39
Standard quality for this hotel tier
Food and Beverage
7.94
Food options were limited but quality was ok
Overall Experience
8.11
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:51

Property Description

Recreational Opportunities
Indulge in the outdoor pool and fitness center during your stay.

Dining and Drinking Options
Enjoy a meal at the hotel's restaurant, avail 24-hour room service, and unwind at one of the two bars/lounges.

Convenience and Comfort
Benefit from amenities like complimentary buffet breakfast, a business center, and complimentary wireless internet access.

Stay at Gold Crest Hotel, Arusha to experience luxury and convenience at its best. Book now to secure your stay!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JRO

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.2
Based on 12 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.11
R
Renee
10
Pros:

good customer service

2025-08-13 via Nuitee
H
Haitham
6
Aru
Pros:

Food options were limited but quality was ok
Bed was ok

2025-08-05 via Nuitee
N
Natasha friends
10
Pros:

Great hotel in the center of town. Staff were very friendly. Breakfast was great!

2025-06-06 via Nuitee
P
Patrick
10
Pros:

Very Good

2025-04-14 via Nuitee
M
Marleny
8
Pros:

Todo bienb

2024-09-12 via Nuitee
R
Ronald family
4
Pros:

1st room was tattered and in poor condition. Bed room was on another level like a loft. It was unsafe to walk down stairs to the bathroom in the middle of the night. Window curtains in kitchen area were torn. Kitchen sink was not clean. Unit was in poor condition. We requested another room for our 2nd night and was moved to another room which was in better condition and with bedroom and bathroom on the same level. Living room furniture was still rather old and worn. Electrical plugs didn't fit our America plugs. Front desk did supply us with an electrical adapter. Food was ok, but the food selection was limited. No African style food selections at all. Only European and American style foods were offered. We came to Tanzania for a Tanzanian experience. Hotel didn't offer a Tanzanian feel.

2024-09-05 via Nuitee
W
Wonho family
8
Pros:

Room is quite nig

2024-08-10 via Nuitee
N
Nicole
10
Pros:

As depicted. The onsite restaurant had a lot options. The staff were friendly and helpful. Room was large and comfortable.

2024-07-16 via Nuitee
E
Eunice
10
Pros:

The staff were always ready to help and attentive to ones needs.

2023-10-31 via Nuitee
C
Ching Yee
8
Pros:

Good

2023-08-25 via Nuitee
V
Verified traveler
4
Pros:

Er was een probleem met de betaling, het hotel was vooruit betaald bij hotels.com, maar men diende toch nog ter plekke ook nog eens te betalen omdat het hotel verkocht was en zij een andere bankrekening hadden.
De staff was zeer onwillig en onvriendelijk hierover

2016-12-13 via Nuitee
H
HYUNGSUB
10
매우좋아요
Pros:

너무 좋았구, Lucy 매니져 친절합니다

2016-08-18 via Nuitee