Edinburgh Castle Apartments

Hotels
8.8 (2187 reviews)
28 Castle Street , Edinburgh , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Poor heating
Issues with hot water
Loud nighttime disturbances

Categories

Cleanliness
8.88
Rooms were clean, but issues like broken furniture and cigarette smoke affected the overall cleanliness experience.
Service
9.85
Staff were reported as nice and helpful throughout the reviews.
Location
9.89
The location was frequently praised as excellent for exploring the city.
Room Quality
8.34
Several complaints about heating, cold rooms, and issues with the shower and bed comfort.
Amenities
7.87
Limited amenities mentioned, with specific complaints regarding the heating and hot water.
Value for Money
7.33
Multiple reviews indicated a lack of value for the price, especially given heating and hot water issues.
Food and Beverage
9.38
No specific mentions of food and beverage, assigned the target overall rating.
Overall Experience
8.85
Mixed reviews led to a disappointing overall experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:20

Property Description

Prime Location
Located steps away from Edinburgh Castle and the Royal Mile.

Convenient Access
Close proximity to Princes Street, tram and bus stations, and Edinburgh Waverley rail station.

Ease of Travel
30 minutes' drive to Edinburgh Airport, making travel hassle-free.

To experience luxury and convenience in the heart of Edinburgh, book your stay at Edinburgh Castle Apartments & Suites today.

Important information:

Sofa beds are available in the Two-Bedroom Apartments. These are available upon request and must be arranged with Edinburgh Castle Apartments before arrival through the Special Requests box. All requests are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children 3 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13.50 per day.

Location

Guest Reviews

8.8
Based on 2187 reviews
Cleanliness: 8.88
Service: 9.85
Location: 9.89
Room Quality: 8.34
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 9.38
Overall Experience: 8.85
J
Jun • extended_group • gb
8
It’s good after all . Hope the WIFI could improve.
Pros:

The location is great, easy to go everywhere. Nice high ceilings, living room and main bedroom are big and bright. Second bedroom is very small, and a little claustrophobia . Kitchen is ok. Staff is very helpful and friendly.

Cons:

The WIFI works in the main bedroom, but very poor in living room , second bedroom and kitchen.

2026-04-18 • via Nuitee
T
Thiru • extended_group • ca
8
Great location. Amazing staff and very clean.
Pros:

Very clean and love the location. Staffs are great.

2026-04-18 • via Nuitee
C
Chris • couple • gb
10
Great
Pros:

Everything

Cons:

Nothing

2026-04-15 • via Nuitee
T
TOMAS • solo_traveller • es
9
Muy céntrico y espacioso
Pros:

La ubicación y la amplitud de la habitación

Cons:

El sistema de calefacción

2026-04-14 • via Nuitee
J
Johanna • solo_traveller • se
9
Pros:

These apartments were roomy and very close to the shopping street and bus stops. Walking distance (though uphill) to the castle and Royal Mile. Super kind and helpful staff and very accommodating to my odd arrival time. Smooth check in and check out. Clean rooms and the refrigerator made it possible to keep a small breakfast or have cold drinks available. Coded locks so didn't have to mess with keys. Would happily stay here again and recommend it to friends.

Cons:

During the time I was there, it seemed to be a slight issue with the water temperature in the shower. Nothing major. Worth knowing is that I didn't notify the staff and I am sure if I had they would have done what they could to fix it.

2026-04-13 • via Nuitee
H
HTR • extended_group • gb
9
2026-04-13 • via Nuitee
B
Brona • solo_traveller • gb
2
Pros:

Decor is pleasant

Cons:

There was a constant droning noise all night which ceased 7am. Kept me awake all night

2026-04-13 • via Nuitee
H
Howard • couple • us
10
Pros:

Great location. Everything is around this apt and we really enjoying staying there

2026-04-12 • via Nuitee
J
James Pearcey • solo_traveller • gb
9
2026-04-12 • via Nuitee
C
Christine • extended_group • us
10
Great!
Pros:

Location. Very clean and comfortable

2026-04-11 • via Nuitee
C
Cecilia • extended_group • de
9
2026-04-11 • via Nuitee
C
Cecilia • couple • de
10
2026-04-11 • via Nuitee
Y
Yvonne • solo_traveller • gb
10
2026-04-10 • via Nuitee
S
Sarah • couple • us
5
Not the best.
Pros:

Over all it was clean.

Cons:

We had cold showers, no WIFi and the beds/pillows were the worst.

2026-04-10 • via Nuitee
S
Sara • extended_group • pt
8
Pros:

Localização, apartamento espaçoso

Cons:

Não ter elevador

2026-04-09 • via Nuitee
E
Emilija • extended_group • lt
10
Pros:

Puiki vieta, švaru, tvarkinga.

Cons:

Šiek tiek nepatogi išskleidžiama sofa.

2026-04-09 • via Nuitee
W
Warner • family_with_children • gb
9
2026-04-09 • via Nuitee
B
Bárbara • extended_group • es
6
Apartamento no apto para cuatro adultos
Pros:

La ubicación, el personal de recepción y la habitación principal.

Cons:

No son aptas para cuatro personas adultas, la opción que dan es un sofá cama que el colchón es como una colchoneta de pilates, no deberían contemplar esto para cuatro adultos, en todo caso, un matrimonio con dos niños pequeños.

2026-04-08 • via Nuitee
A
Atilla • solo_traveller • gb
9
2026-04-08 • via Nuitee
M
Mcdonagh • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-04-07 • via Nuitee