Ubud Tropical Garden

Im Zentrum, vieles zu Fuss erreichbar. Gutes Restaurant.

Food and the service staff

La posizione

I would give this hotel 0 stars if possible. This is the nastiest, filthiest and most unhygienic hotel I’ve ever stayed in. It had someone else’s blood stains and urine droplets on the bed sheets, ants on the balcony, and huge black rings of mould all over the bathroom. It was so filthy I checked out early-something I have never ever had to do before- and I travel a lot. I complained to reception and they moved me to another room which was no different to the first room- equally if not more dirty! I was promised a full refund but I still have never received one. Agoda who I booked this awful place with are playing stupid games and saying that my email address doesn’t match my booking when I booked on their app via my Apple ID. They are a joke and this hotel is a nightmare. It looks like no one ever cleans the rooms! Bali is full of beautiful places to stay- from wonderful homestays to swanky hotels. All being much cleaner, safer and with much better and honest staff. Stay elsewhere. This sorry excuse for a hotel isn’t fit for an animal to stay in let alone a human being.

Pros:
• Friendly and helpful staff
• Excellent location
• Great value for money

Restaurant and food was better than normal. They had good hot water and a bath. It well placed and fits it price range very well

Overpriced for such condition. No towels were provided, they said that the laundry had not been delivered. We had to ask again the next day. The room was ok, but needed to be cleaned better. Left over food from previous guests were still in the fridge. The bathroom was horrible, required renovation.

Front office service was ok but not too friendly for Bali standard.
Location is great, as needed to be as closest as possible to Monkey Forest.

Quiet area close to dining and shopping. Breakfast with monkeysthat come from the surrounding forest is very possible as they roam freely.

Wonderful location next to monkey forest. Quiet rooms, wonderful service and the restaurant was absolutely amazing. Feeding the fish each morning was a highlight!

Arrived tired, young girl at the desk was v young and inexperienced, no one answered the phone before we arrived, so we could confirm directions, access to our room was poor, very dirty mozzie net, stained and dirty decor, but worse than that, there was no running water at all from any tap so we booked another motel across the road which was great and less expensive.

I stayed in Bali at 7 different hotel this year and this was terrible, in fact I had visited u ud in 2023 as well and stayed at another hotel in Ubud which was so much nicer. This is a filthy property with all edited photos . In fact only four rooms in front look decent atleast from outside, all the other rooms are at the back in a filthy dirty garbage filled area. I will include photos I took of this property on 25 and 26 June 2024 when I stayed here and you can decide whether to stay here or not

Very old property not maintained