Hotel Kettenbrücke

Hotels
8.7 (347 reviews)
Zollrain 16 , Aarau , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast variety
Minor issues with blanket size

Categories

Cleanliness
8.63
The rooms were very clean and modern, meeting expectations for cleanliness.
Service
9.1
The reception staff were described as very friendly and helpful, contributing positively to the service experience.
Location
9.14
The hotel's location is very convenient, close to the old town, which guests appreciated.
Room Quality
8.59
Rooms were spacious and comfortable, aligning with positive feedback on room quality.
Amenities
8.62
Standard amenities expected for this hotel tier were met, although some guests felt more could be offered.
Value for Money
8.58
While some pricing issues were mentioned, overall, guests felt they received good value.
Food and Beverage
8.13
While breakfast was good, it was noted that the variety could be improved, slightly lowering the score.
Overall Experience
8.8
Overall experience was positive with a willingness to return, reflecting the guest's satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:43

Property Description

River Views and Modern Comforts
Hotel Kettenbrücke in Aarau offers a picturesque setting with stunning river views. The rooms are equipped with modern amenities including flat-screen TVs and free WiFi. Some units even have a cozy seating area for relaxation after a long day of exploration.

On-Site Dining and Nearby Attractions
Guests can indulge in delicious meals at the hotel's on-site restaurant. Additionally, the hotel's convenient location allows for easy access to nearby attractions such as Basel and Luzern, perfect for day trips and sightseeing adventures.

Relaxing Terrace and Aperitifs
Unwind on the hotel's terrace and soak in the serene atmosphere while enjoying a refreshing aperitif during balmy summer evenings. The perfect way to end a day of exploring the beautiful surroundings.

Experience comfort, convenience, and breathtaking views at Hotel Kettenbrücke. Book now for an unforgettable stay!

Important information:

Please note that you can drive to the hotel over the Kettenbrücke bridge for check-in. After that you can park your car at the Flösserplatz public car park.

Please note that the reception is closed on Sundays after 15:00. If you arrive on this day, you will receive check-in details from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 2 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for CHF 25 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 11 years old stay for CHF 25 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 347 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
A
Andrea • extended_group • ch
8
Top Lage im schönen Aarau
Pros:

Freundliches Personal, gutes Bett, tolle Lage.

Cons:

Wir hatten ein Zimmer im Neubau/Anbau, zwar hübsch und geräumig, jedoch mit unangenehmem Raumklima. Das Fenster lässt sich nur wenig öffnen, so fühlte ich mich ein bisschen "eingebunkert".

2026-05-09 • via Nuitee
S
Serafin • solo_traveller • ch
7
2026-04-28 • via Nuitee
D
darowa • solo_traveller • ch
9
2026-04-26 • via Nuitee
M
Melanie • solo_traveller • ch
9
2026-04-26 • via Nuitee
F
Fedra • family_with_children • ch
10
Pros:

Tutto, come sempre una conferma.

2026-04-26 • via Nuitee
M
Marion • couple • de
10
Pros:

Sehr gutes Frühstück, Lage direkt an der Altstadt, Parkplätze in Hotelnähe, Freundlichkeit

2026-04-19 • via Nuitee
H
Helga • couple • ch
10
Zentrale Lage, ruhig und angenehm, voll stylish
Pros:

Wunderbar stylish eingerichtete Lobby und geschmackvoll eingerichtetes Zimmer, ausgestattet mit allem, was man braucht. Sehr ruhig, wir haben tief und fest geschlafen. Tolles Frühstücksbuffet mit wunderbarer Aussicht auf die Aare.

2026-04-05 • via Nuitee
T
Tim • solo_traveller • pt
9
Perfect hotel, really kind people
Pros:

Well located, exceptional staff

2026-04-05 • via Nuitee
A
Andreas • couple • ch
8
2026-04-04 • via Nuitee
C
Cathy Weg • family_with_children • ch
9
2026-04-02 • via Nuitee
K
Katharina • couple • ch
8
2026-03-19 • via Nuitee
C
Carla • couple • ch
7
Soggiorno nel complesso piacevole
Pros:

La posizione

Cons:

Arredamento delle camere

2026-03-06 • via Nuitee
E
Ernst Peter • family_with_children • ch
8
2026-02-09 • via Nuitee
E
Eva • family_with_children • ch
6
Mittelmässig
Pros:

Die Lage war super für unsere Bedürfnisse. Das Zimmer war schön und das Bett sehr bequem.

Cons:

Ich habe für zwei Personen ein Zimmer in Ihrem Hotel gebucht und auch den vollen Preis gezahlt. Leider waren im Zimmer nur Handtücher und Bettbezüge sowie ein Duvet für eine Person vorbereitet. Da wir erst spät zurückkamen und bei Bezug des Zimmers nur unsere Koffer abgestellt haben, ist uns dies erst beim Zubettgehen aufgefallen.
Die Rezeption war um 1 Uhr nachts leider nicht mehr besetzt, sodass ich den Mangel nicht melden konnte. Erst am nächsten Morgen sprach ich die Dame an der Rezeption darauf an. Statt einer kulanten Lösung wurde mir lediglich mitgeteilt, dass ich den Mangel hätte melden müssen, dann hätte ich eine zusätzliche Decke erhalten. Im System waren jedoch zwei Personen aufgeführt.
Das Frühstück war zwar nicht schlecht, entsprach aber auch nicht dem Standard, den ich erwartet hatte.

2026-01-20 • via Nuitee
P
Priscilla • family_with_children • ch
8
2026-01-19 • via Nuitee
C
Chantal • solo_traveller • ch
9
2026-01-19 • via Nuitee
R
Rosemary And Kevin • couple • ch
10
Very pleasant.
Pros:

Room standards, quiet place, atmosphere, security, wifi quality, location.

2026-01-19 • via Nuitee
W
Werner • couple • gb
8
2026-01-18 • via Nuitee
J
Javier • couple • ch
10
2026-01-18 • via Nuitee
J
Jürg • family_with_children • ch
8
2026-01-14 • via Nuitee