Hotel Kettenbrücke

Hotels
8.7 (335 reviews)
Zollrain 16 , Aarau , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast variety
Minor issues with blanket size

Categories

Cleanliness
8.63
The rooms were very clean and modern, meeting expectations for cleanliness.
Service
9.1
The reception staff were described as very friendly and helpful, contributing positively to the service experience.
Location
9.14
The hotel's location is very convenient, close to the old town, which guests appreciated.
Room Quality
8.59
Rooms were spacious and comfortable, aligning with positive feedback on room quality.
Amenities
8.62
Standard amenities expected for this hotel tier were met, although some guests felt more could be offered.
Value for Money
8.58
While some pricing issues were mentioned, overall, guests felt they received good value.
Food and Beverage
8.13
While breakfast was good, it was noted that the variety could be improved, slightly lowering the score.
Overall Experience
8.8
Overall experience was positive with a willingness to return, reflecting the guest's satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:43

Property Description

River Views and Modern Comforts
Hotel Kettenbrücke in Aarau offers a picturesque setting with stunning river views. The rooms are equipped with modern amenities including flat-screen TVs and free WiFi. Some units even have a cozy seating area for relaxation after a long day of exploration.

On-Site Dining and Nearby Attractions
Guests can indulge in delicious meals at the hotel's on-site restaurant. Additionally, the hotel's convenient location allows for easy access to nearby attractions such as Basel and Luzern, perfect for day trips and sightseeing adventures.

Relaxing Terrace and Aperitifs
Unwind on the hotel's terrace and soak in the serene atmosphere while enjoying a refreshing aperitif during balmy summer evenings. The perfect way to end a day of exploring the beautiful surroundings.

Experience comfort, convenience, and breathtaking views at Hotel Kettenbrücke. Book now for an unforgettable stay!

Important information:

Please note that you can drive to the hotel over the Kettenbrücke bridge for check-in. After that you can park your car at the Flösserplatz public car park.

Please note that the reception is closed on Sundays after 15:00. If you arrive on this day, you will receive check-in details from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 2 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for CHF 25 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 11 years old stay for CHF 25 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 335 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
C
Carla • couple • ch
7
Soggiorno nel complesso piacevole
Pros:

La posizione

Cons:

Arredamento delle camere

2026-03-06 • via Nuitee
E
Ernst Peter • family_with_children • ch
8
2026-02-09 • via Nuitee
E
Eva • family_with_children • ch
6
Mittelmässig
Pros:

Die Lage war super für unsere Bedürfnisse. Das Zimmer war schön und das Bett sehr bequem.

Cons:

Ich habe für zwei Personen ein Zimmer in Ihrem Hotel gebucht und auch den vollen Preis gezahlt. Leider waren im Zimmer nur Handtücher und Bettbezüge sowie ein Duvet für eine Person vorbereitet. Da wir erst spät zurückkamen und bei Bezug des Zimmers nur unsere Koffer abgestellt haben, ist uns dies erst beim Zubettgehen aufgefallen.
Die Rezeption war um 1 Uhr nachts leider nicht mehr besetzt, sodass ich den Mangel nicht melden konnte. Erst am nächsten Morgen sprach ich die Dame an der Rezeption darauf an. Statt einer kulanten Lösung wurde mir lediglich mitgeteilt, dass ich den Mangel hätte melden müssen, dann hätte ich eine zusätzliche Decke erhalten. Im System waren jedoch zwei Personen aufgeführt.
Das Frühstück war zwar nicht schlecht, entsprach aber auch nicht dem Standard, den ich erwartet hatte.

2026-01-20 • via Nuitee
C
Chantal • solo_traveller • ch
9
2026-01-19 • via Nuitee
P
Priscilla • family_with_children • ch
8
2026-01-19 • via Nuitee
R
Rosemary And Kevin • couple • ch
10
Very pleasant.
Pros:

Room standards, quiet place, atmosphere, security, wifi quality, location.

2026-01-19 • via Nuitee
W
Werner • couple • gb
8
2026-01-18 • via Nuitee
J
Javier • couple • ch
10
2026-01-18 • via Nuitee
J
Jürg • family_with_children • ch
8
2026-01-14 • via Nuitee
B
Betti • family_with_children • it
7
Pros:

Posizione,camera e pulizia

Cons:

Servizio assente (ristorante e reception praticamente chiusi).

2026-01-04 • via Nuitee
B
Bruno • solo_traveller • ch
9
2026-01-04 • via Nuitee
D
Dmitriy • family_with_children • gb
9
2026-01-02 • via Nuitee
R
Rebecca • solo_traveller • ch
9
Ich komme wieder!
Pros:

Frühstück klein, aber das Vorhandene sehr lecker. Die Lage und die Frau an der Rezeption top (super Kommunikation). Habe mich als Alleinreisende sehr wohl gefühlt :).

Cons:

Gefehlt hat mir eine Winterdecke. Bin morgens frierend aufgewacht.

2025-12-30 • via Nuitee
K
Katharina • couple • ch
8
Pros:

Das Zimmer war nicht sehr gross, aber ausreichend für einen kurzen Aufenthalt, es war sehr sauber und modern eingerichtet.
Die Mitarbeiterin an der Reception sehr freundlich. Alles in allem waren wir zufrieden und würden das Hotel auch wieder wählen und können es weiterempfehlen. Die Lage ist zudem toll.
Das Frühstück war gut. Keine riesige Auswahl aber auf jeden Fall ausreichend. Der Speck etwas vertrocknet, die kleinen Würste eher sehr gut gebraten und das Rührei eher ein kompakter Eierkuchen. Ansonsten aber tiptop.

2025-12-30 • via Nuitee
L
Leu • couple • ch
8
Gutes Hotel und nettes Personal.
Pros:

Lage und Zimmer.

2025-12-25 • via Nuitee
I
Ivan • couple • ch
6
wieder holen wert
Pros:

Alles bestens, diskret. Gerne wieder. ❤️

2025-12-19 • via Nuitee
H
Heike • family_with_children • ch
7
We enjoyed our stay and would come back.
Pros:

We liked the spacious room and the location with the old town in walking distance.

Cons:

It would have been nice to have a larger blanket. I thought it weird to have a Kingsize bed with a blanket hardly bigger than for a children bed.

2025-12-03 • via Nuitee
Y
Yvonne • extended_group • ch
7
2025-12-02 • via Nuitee
S
Seiler • couple • ch
10
Pros:

Die Rezeptionistin war sehr hilfsbereit und flexibel. Das hat meinen Aufenthalt deutlich komfortabler gemacht.

2025-11-24 • via Nuitee
M
Marina • couple • ch
10
2025-11-24 • via Nuitee