Commercial Hotel

Hotels
•
Independent
8.2 (9 reviews)
12 Galgate, Barnard Castle, England, DL12 8BG , Barnard Castle , GB
44-7715180145

listing image 1
Show all photos

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property

Review Highlights

Pros:
Helpful and friendly staff
Perfect location in Barnard Castle
Lovely stay
Good atmosphere downstairs
Cons:
Cobwebs, outdated milk, and cleanliness issues in the room
Mixed service quality

Categories

Cleanliness
3.5
Mixed reviews on cleanliness, with some guests reporting cobwebs, outdated milk, and other issues.
Service
7.9
Service was positively highlighted for being helpful and friendly, but some areas were below par.
Location
9.1
Guests praised the central location in Barnard Castle as a perfect spot for their stay.
Room Quality
6.8
Mixed reviews on room quality with reports of cleanliness and maintenance issues.
Amenities
5.1
Varied responses on amenities, with some guests mentioning issues like lack of spa services.
Value for Money
6.1
Guests had differing opinions on whether the price was justified based on the services offered.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, though some desired more variety.
Overall Experience
8
Most guests had a positive overall experience and expressed willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 15:21

Property Description

Convenient Location
Located just minutes away from popular attractions like Barnard Castle and Bowes Museum, the Commercial Hotel in Barnard Castle offers easy access to the best of the area.

Comfortable Accommodation
Relax in one of our two well-appointed guestrooms featuring bathrooms with showers, ensuring a comfortable stay for our guests.

Nearby Landmarks
Explore the surroundings with ease, as key landmarks such as Egglestone Abbey and The Garage Spa are within a few kilometers from the hotel.

Don't miss out on experiencing the charm of Barnard Castle. Book your stay at the Commercial Hotel now!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 9 reviews
Cleanliness: 3.5
Service: 7.9
Location: 9.1
Room Quality: 6.8
Amenities: 5.1
Value for Money: 6.1
Food and Beverage: 7.3
Overall Experience: 8
J
John
10
Pros:

Iteasquiet snd friendly snd the staff were helpful

2025-05-21 • via Nuitee
D
David
8
One night stay
Pros:

Was welcomed by 2 staff members , thought there was bar meals which would have been good , rooms are good

2025-05-09 • via Nuitee
J
Joy
10
Pros:

Helpful friendly staff
Good value

2025-05-05 • via Nuitee
E
Elizabeth • friends
10
Pros:

Really helpful and friendly staff. Room covers everything you need. Right in the middle of Barnard Castle so perfect location. We had a lovely stay, thanks.

2025-04-15 • via Nuitee
K
Kenneth
4
Good atmosphere downstairs, very poor upstairs.
Pros:

We arrived to find there was cobwebs on the walls, no toilet roll holder, UHT milk 2 months out of date, slime coming out of the shower head, waste bin still had rubbish in from previous clients, radiator pipes covering falling off, ceiling light full of flies etc.

2025-02-23 • via Nuitee
R
R
10
Little gem in busy market town
Pros:

Real 'down to earth' locals pub - lovely double room (single occupancy) overlooking main street - one of the best I've stayed in. Room only basis but I wouldn't hesitate to go back.

2024-10-08 • via Nuitee
K
Kath
4
Shower fungus
Pros:

The shower head was growing some kind of mould/fungus. Really gross. General cleanliness was pretty poor. And loud music until midnight on Saturday meant there was no possibility of sleeping before then.

2023-06-13 • via Nuitee
L
Leann
8
Pros:

Super friendly staff & room very comfortable

2023-05-14 • via Nuitee
J
John • partner
10
Pros:

Best value available.

2023-04-25 • via Nuitee