Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Quiet area
Cleaning provided
Cons:
Poor cleanliness
Uncomfortable beds
Noise from road works

Categories

Cleanliness
6.16
Several reviews mentioned stained towels and cockroaches, indicating poor cleanliness.
Service
8.63
General sentiment about service was neutral, with some mentions of adequate responsiveness.
Location
9.17
Location was noted positively by some, although road works were a major issue.
Room Quality
6.62
Complaints about uncomfortable beds and noise caused by road works reduced the score.
Amenities
7.65
Amenities were mentioned but with some critiques on missing items like kitchen utensils.
Value for Money
7.61
Guests felt the price paid did not match the quality received.
Food and Beverage
8.46
No specific feedback on food, thus rated at target overall rating.
Overall Experience
8.13
Mixed reviews overall, heavily impacted by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:33

Property Description

Luxurious Accommodation

Sun Havens Apartments & Suites in Bocas Town, Isla Colon offers a luxurious stay with pet-friendly air-conditioned units featuring flat-screen TVs and stunning sea views from private terraces. Guests can enjoy the convenience of fully equipped kitchens and modern amenities like free 60 Mb WiFi.

Beach Proximity

Situated just 0.5 km from the beach, guests can easily soak up the sun and enjoy the beautiful coastline near the property.

Comfort and Convenience

With private bathrooms, free toiletries, and complimentary towels and bed linen provided in every unit, Sun Havens ensures a comfortable and convenient stay for all guests.

Book your stay at Sun Havens Apartments & Suites for a truly relaxing and enjoyable experience!

Important information:

Payment by credit card has an additional cost of 8%
The hotel reserves the right to charge the total cost of the reservation at any time once within the nonrefundable policy.
Please note that construction work is taking place nearby from 7 AM to 7 PM and some units may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOC

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 824 reviews
Cleanliness: 6.16
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 8.46
Overall Experience: 8.13
C
claudio extended_group it
6
2026-05-14 via Nuitee
I
Iris solo_traveller cr
9
2026-05-12 via Nuitee
E
Escobar solo_traveller pa
10
Pros:

Excelente instalaciones, amplias,limpias y cómodas, lo recomiendo

Cons:

Escapa de las manos del hotel, la reparación qué mantienen cerca de ellos

2026-05-07 via Nuitee
A
Andrey solo_traveller cr
10
2026-05-06 via Nuitee
N
Natalia extended_group ar
4
Pros:

Ubicación bien, cerca del aeropuerto

Cons:

Limpieza escasa, habían cucarachas. El inodoro perdía agua. El tv no funcionaba

2026-05-06 via Nuitee
G
graciela family_with_children cr
10
un poco largo del centro, muelles y restaurantes, pero súper tránquilo el lugar
Pros:

cocina

Cons:

aire acondicionado no funcionaba bien en una de las 3 habitaciones que reservamos (en la grande)

2026-05-04 via Nuitee
E
Edith solo_traveller pa
8
2026-05-04 via Nuitee
A
Alfredo solo_traveller ar
7
Pros:

Tamaño de la habitación. Cambiaban las toallas a diario

Cons:

Le faltaban algunos detalles. No tenía cafetera y la tostadora no funcionaba

2026-05-04 via Nuitee
A
Ariana Elena couple ch
4
We unfortunately cannot recommend this accommodation at all
Cons:

Our stay was extremely disappointing for several reasons:

* If you are taller than 1.90 m, it is basically impossible to sleep in the bed. The bed frame is so high and the bed so small that your feet have no space at the end.
* Even if you are slim, getting into the shower is very difficult. Inside the shower there is almost no space, making it hard to wash properly.
* The shower water was either too hot or too cold – there was no way to adjust it to a comfortable temperature. On the last day, there was no hot water at all.
* The entire bathroom is so small that you can barely move normally.
* The air conditioning does not work properly. You cannot adjust the direction of the airflow anymore, so it blows directly on you all night.
* There was a construction site right in front of the window. Starting at 5:00 a.m., the noise was so loud that sleeping was impossible. Not only the construction, but also staff talking loudly outside the door early in the morning made any rest impossible.
* The listing on Booking stated daily cleaning. We stayed 4 days and the room was not cleaned a single time. Only the towels were changed once – and they were completely unusable as they did not absorb any water.
* Overall, the room was very run-down and not clean. We felt extremely uncomfortable during our stay.

We have stayed in many different accommodations, and in our opinion the price-performance ratio here is particularly poor.

In summary, this accommodation did not meet expectations at all.

2026-05-03 via Nuitee
P
Perez solo_traveller pa
6
Pros:

Todo limpio y cómodo

Cons:

Son casos fortuito , pero había una reparación de la calle, con ruido todo el día toda la noche a fecha en el descanso .

2026-05-02 via Nuitee
L
Luz solo_traveller pe
6
Pros:

Pues las camas eran cómodas

Cons:

Había cucarachas por montones y era desagradable. Un día nos quedamos sin luz y aire acondicionado.

2026-04-29 via Nuitee
J
Jean solo_traveller pa
7
2026-04-29 via Nuitee
I
Irene Briongos solo_traveller es
8
Muy bien
Pros:

Está muy bien ubicado, ya que estás cerca de la zona de ambiente, pero lo suficientemente lejos como para que no te moleste el ruido ni la fiesta. La cama es cómoda y la cocina bien equipada para hacer cosas sencillas.

2026-04-27 via Nuitee
C
Clara couple es
7
2026-04-26 via Nuitee
L
Levent solo_traveller tr
3
Pros:

None

Cons:

Ok so before the owner starts to say that you get what you pay do not expect luxury etc.. classic words.. No I actually did not, I was expecting a less neglected place where it was worth a 30 solid dolars not an unventilated room with a bad old smell, with an AC that blows bad smell and a bathroom cabin that you can not absolutely fit(I’m 175cm btw and 80 kgs) , coackroaches in the bathroom and the room lingering around like they are on a vacation permitted by the owner.
Briefly, the owners’ mentality here clearly is just , “it is a cheap place so I do not need to care about it and make it better “ the place is neglected big time. I found better places for the same money in the town. Do not waste your money here . If the owner disagrees with my words I will just recommend him to travel more so he can see how other people run amazingly good the same range ho(s)tels and what kind of ho(s)tel administrations exist for the same price-basic and simple places-but cared with love for work .

2026-04-26 via Nuitee
J
Jonathan solo_traveller ar
10
2026-04-23 via Nuitee
M
Matias solo_traveller ar
7
Pros:

Buena ubicación

Cons:

Pocos utensilios para cocinar. Algunos sin funcionar. La ducha del baño salía demasiado caliente o demasiado frío, imposible un punto medio

2026-04-23 via Nuitee
B
Baltodano mosquera solo_traveller cr
10
Pros:

Muy buena ubicación, muy limpio el lugar

2026-04-23 via Nuitee
J
John solo_traveller gb
9
Pros:

Large comfortable studio appartment with balcony and sea view, close to the centre but away from the noise. Well equipped with ice cold aircon and piping hot shower. Good value for money and a very pleasant stay.

Cons:

The building works are still ongoing. Not too obtrusive but definitely irritating and clearly beyond the hosts control. It was the only reason I didn't give Sun Haven a 10.

2026-04-18 via Nuitee
V
Volodymyr Kazchenko solo_traveller ua
2
Cons:

По вказаним контактам ніхто не відповідає навіть в час який вони самі вказують. Посуд важайте відсутній, він давно потребує заміни, гарячої води нема, багато що зломано від пульту до кондеціонера до зливного бачка в туалеті.

2026-04-15 via Nuitee