Canterbury Hotel Cottages and Apartment's

Hotels
8.2 (2971 reviews)
65-67 New Dover Rd , Canterbury , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Cashless payment available
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Good breakfast options
Cons:
Uncomfortable furniture
Noise from outside and adjacent rooms
Some rooms need maintenance

Categories

Cleanliness
7.94
Most reviews mention clean and tidy accommodations; however, some reviews noted issues like an uncomfortable sofa and dampness.
Service
8.41
Numerous reviews praised friendly and helpful staff.
Location
8.45
Guests appreciated the hotel location, being close to town and with a charming atmosphere.
Room Quality
7.9
Room quality received mixed reviews, with mentions of both comfortable accommodations and issues like cold bathrooms and uncomfortable beds.
Amenities
8.43
Amenities were largely satisfactory, with ample space noted, though some aspects like an old couch need attention.
Value for Money
7.89
Good value mentioned in context of overall experience but some complaints about lack of extras.
Food and Beverage
8.44
Breakfast was generally well-received, with a variety of options, though prepared food requests were suggested for enhancement.
Overall Experience
8.11
Overall positive sentiment with a few constructive criticisms that need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Charming Victorian Townhouse Hotel

Convenient Location
Located a short walk from Canterbury city centre, Ebury Hotel Cottages and Apartment's offers easy access to the Cathedral, Kent County Cricket Ground, and local hospitals. Its proximity to Dover and Folkestone makes it an ideal stopover.

Relaxing Amenities
Enjoy the hotel's bar, sun terrace, and well-maintained grounds. The rooms are equipped with free WiFi, tea/coffee making facilities, and flat-screen TVs for a comfortable stay.

Free Onsite Parking
Benefit from complimentary onsite parking during your visit to Ebury Hotel Cottages and Apartment's. Book now for a delightful stay in Canterbury.

Important information:

All hotel bedrooms are non-smoking.

Check-in is from Midday-23:00.
Check-out is by 11:00.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    People no matter the age stay for £0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2971 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
N
Nicola • couple • gb
8
Simple accommodation-great for overnight stay
Pros:

Clean, warm, comfortable, inexpensive, good breakfast, friendly staff

Cons:

Bedroom area was small - but shower good size

2026-02-13 • via Nuitee
Özdemir • extended_group • de
10
perfekt
Pros:

eine sehr gute ruhige Lage, mein Zimmer war zum sehr schönen Garten raus gelegen.
Das Personal war sehr zuvorkommend, hilfsbereit und freundlich.
Ein leckeres, sehr gut sortiertes Frühstück.
Beim nächsten Besuch in Canterbury ist das "Canterbury Hotels und Apartments" meine erste Wahl.

Cons:

gar nichts

2026-02-13 • via Nuitee
P
Price • family_with_children • gb
10
2026-02-12 • via Nuitee
L
Leonardo • family_with_children • it
4
Cons:

Abbiamo pagato x intero senza pernottare perché rimasti bloccati con cane a Calais per

2026-02-12 • via Nuitee
J
JWH Evans • solo_traveller • gb
8
2026-02-12 • via Nuitee
A
Amanda • solo_traveller • gb
7
Quiet room in period building with helpful staff.
Pros:

Grand old building with period features and high ceilings. Very friendly and helpful staff. Meena kindly carried my bag up al the stairs, and she tried to help when my room was not what I had requested on booking.
Quiet hotel and quiet room. Bed comfortable with crisp cotton sheets. Bathroom warm. Breakfast buffet offered good choice of fruit, cereals, cold ham and cheese, and hot options. Pleasing outdoor space, and parking.
Location just out of the city, level walk into city centre via subway, about ten minutes. Staff all particularly pleasant.

Cons:

My room was up two-and-a-half flights of stairs. Room allocation was peculiar - I had requested (3 nights) in a room with bath, but was given a room with a shower (and low, sloping ceiling, so cramped-feeling especially trying to get round the door). When I asked to be moved this wasn't possible but I was able to use a bath in another empty room on that first night. As I was going out for the day at 10am the next morning it was neither possible, or desirable, to pack up and move into another room at 11am after its occupant had checked out.
For the following two nights just one other guest and myself were the only people in the hotel, so I would have preferred to have been allocated the requested room with bath for the entire three-night stay, and one without scaffolding outside my window, which I only discovered in the morning when I opened the curtains, and which was not mentioned on booking. This scaffold platform blocked the view of the garden.
The shower had no soap dish or shelf on which to put toiletries, only on the floor. Decor tired. The room was too warm the first night, then too cool during the second night so the heating may have been altered, I adjusted the radiator for the third.

2026-02-11 • via Nuitee
A
Anna • couple • gb
7
Simple spacious cottage with a garden close to town
Pros:

The cottage is spacious and simple but all you need and perfect for two large dogs!

Cons:

The sofa was incredibly uncomfortable and the cottage uncomfortably hot. Also pillows aren’t great.

2026-02-10 • via Nuitee
V
Victoire • family_with_children • fr
8
2026-02-09 • via Nuitee
B
Barış • extended_group • tr
9
2026-02-08 • via Nuitee
G
Guy • couple • gb
7
stay was fine for the one night
Pros:

Staff very friendly and helpful. Breakfast very good. We had our room changed and the 2nd room was very good

Cons:

The first room we had was very hot. Said garden view but just had scaffold platform outside window. also loud music from next room.We complained and was given a very nice room so could not fault that one,staff very helpful and solved the problem.

2026-02-08 • via Nuitee
L
Lou • solo_traveller • gb
1
2026-01-31 • via Nuitee
M
MARIA ELIAN • couple • gb
9
Nice hotel if you are not in the first room above reception
Pros:

Lovely hotel, location and on site parking. Nice breakfast

Cons:

Room above reception… imposible to sleep… everyone talking and able to listen all conversations when someone was phoning hotel reception.

2026-01-31 • via Nuitee
H
Helena • couple • nl
8
Fijn verblijf voor bezoek Canterbury
Pros:

Vriendelijk personeel
Locatie

2026-01-31 • via Nuitee
I
Inès • family_with_children • fr
8
Pros:

L’emplacement est à 10mn à pieds du centre, Le personnel était au top, l’appartement était parfait, spacieux, propre, à part des fuites légères et non contraignantes dans la salle de bain (baignoire) que j ai oublié de signaler et une panne de chasse d’eau qui a été réglée très rapidement tout était nickel.
Attention pour les amateurs de café il n’y a qu’une cafetière italienne ( à la main).
nous reviendrons !

2026-01-30 • via Nuitee
A
ALISON • couple • gb
8
Nice and clean spacious room good breakfast nice friendly dining staff
Pros:

Nice to have a bathtub
Comfortable bed and nice sheets

Cons:

A little further away than we thought from centre of Canterbury but we enjoyed the walk as the weather was dry

2026-01-29 • via Nuitee
S
Sofie • extended_group • de
7
2026-01-29 • via Nuitee
J
Joerg • family_with_children • de
10
Pros:

Tolles altes Hotel. Ich liebe diese historischen Orte und es stört mich nicht, dass Technik veraltet ist.

2026-01-27 • via Nuitee
M
Maddie • couple • gb
10
Relaxing stay in lovely accommodation
Pros:

Everything it was a lovey room with a lovey breakfast.

Cons:

Nothing

2026-01-27 • via Nuitee
J
Justine • couple • gb
8
We had a lovely night stay, would stay again.
Pros:

Perfect location, central to town. The staff were warm and super friendly, the breakfast was good with a great selection to choose from. The building and grounds are beautiful.

Cons:

The interiors are a wee bit tired and in need of some modernisation.

2026-01-26 • via Nuitee
T
Trudi • couple • au
10
Pros:

Lovely old hotel but with a fresh clean feel. Great breakfast included.

2026-01-23 • via Nuitee