Canterbury Hotel Cottages and Apartment's

Hotels
8.2 (2971 reviews)
65-67 New Dover Rd , Canterbury , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Cashless payment available
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Good breakfast options
Cons:
Uncomfortable furniture
Noise from outside and adjacent rooms
Some rooms need maintenance

Categories

Cleanliness
7.94
Most reviews mention clean and tidy accommodations; however, some reviews noted issues like an uncomfortable sofa and dampness.
Service
8.41
Numerous reviews praised friendly and helpful staff.
Location
8.45
Guests appreciated the hotel location, being close to town and with a charming atmosphere.
Room Quality
7.9
Room quality received mixed reviews, with mentions of both comfortable accommodations and issues like cold bathrooms and uncomfortable beds.
Amenities
8.43
Amenities were largely satisfactory, with ample space noted, though some aspects like an old couch need attention.
Value for Money
7.89
Good value mentioned in context of overall experience but some complaints about lack of extras.
Food and Beverage
8.44
Breakfast was generally well-received, with a variety of options, though prepared food requests were suggested for enhancement.
Overall Experience
8.11
Overall positive sentiment with a few constructive criticisms that need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Charming Victorian Townhouse Hotel

Convenient Location
Located a short walk from Canterbury city centre, Ebury Hotel Cottages and Apartment's offers easy access to the Cathedral, Kent County Cricket Ground, and local hospitals. Its proximity to Dover and Folkestone makes it an ideal stopover.

Relaxing Amenities
Enjoy the hotel's bar, sun terrace, and well-maintained grounds. The rooms are equipped with free WiFi, tea/coffee making facilities, and flat-screen TVs for a comfortable stay.

Free Onsite Parking
Benefit from complimentary onsite parking during your visit to Ebury Hotel Cottages and Apartment's. Book now for a delightful stay in Canterbury.

Important information:

All hotel bedrooms are non-smoking.

Check-in is from Midday-23:00.
Check-out is by 11:00.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    People no matter the age stay for £0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2971 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
C
Chris couple gb
9
2026-03-07 via Nuitee
K
Karen couple gb
8
2026-03-03 via Nuitee
S
Sprl extended_group be
9
Pros:

Très sympa juste à côté de l’hôtel et donnant dans le jardin. Confortable literie et petite cuisine sympa. Pas loin du centre ville 10 min à pied

2026-03-01 via Nuitee
M
Mike family_with_children gb
4
Expensive uncomfortable
Pros:

Reception friendly , location close to city safe parking. Breakfast.

Cons:

Beds were hard old and uncomfortable didn’t get any sleep. Noise from the road, scaffolding outside the window. Rooms tiered and need decorating.

2026-03-01 via Nuitee
P
petra couple nl
9
Pros:

Vriendelijk ontvsngst , zag dat trap lopen moeilijk gaat , bood spontaan een kamer aan op lagere, 1e , etage .prachtig oud huis , zeer netjes en schoon. Ontbijt in een mooie kamer , zeer uitgebreid
Met de bus naar t centrum

Cons:

Veel mogelijkheden om te parkeren maar zet je auto niet onder de boom , bij terugkomst vol met vogelpoep

2026-03-01 via Nuitee
C
Christine family_with_children fr
9
Très calme et sécure. Idéal pour une famille de 4 adultes. A 20mn de la cathédrale à pieds.
Pros:

L’accueille fût très agréable. C'est un cottage très bien adapté à une famille. Les espaces de vie sont spacieux avec une cuisine donnant sur la salle à manger et le salon. L'emplacement est très calme avec une place de parking gratuite le long du cottage. La literie (sauf le canapé du salon) est confortable.

Cons:

Il semble que le ballon d'eau chaude de la douche soit un peu juste pour 5 personnes qui enchainent donc 5 douches. Les poêles et les casseroles sont fortement usagées et seraient à changer. Le canapé lit n'est pas assez confortable pour faire dormir un adulte dessus.

2026-02-28 via Nuitee
K
Kirsty family_with_children gb
9
2026-02-27 via Nuitee
S
Sabine solo_traveller de
8
2026-02-27 via Nuitee
H
Henrique family_with_children ao
10
Pros:

The location

2026-02-26 via Nuitee
M
Merrett family_with_children gb
7
2026-02-23 via Nuitee
A
Aiden family_with_children gb
5
2026-02-23 via Nuitee
T
Troy solo_traveller gb
6
2026-02-22 via Nuitee
N
Nicola couple gb
8
Simple accommodation-great for overnight stay
Pros:

Clean, warm, comfortable, inexpensive, good breakfast, friendly staff

Cons:

Bedroom area was small - but shower good size

2026-02-13 via Nuitee
Özdemir extended_group de
10
perfekt
Pros:

eine sehr gute ruhige Lage, mein Zimmer war zum sehr schönen Garten raus gelegen.
Das Personal war sehr zuvorkommend, hilfsbereit und freundlich.
Ein leckeres, sehr gut sortiertes Frühstück.
Beim nächsten Besuch in Canterbury ist das "Canterbury Hotels und Apartments" meine erste Wahl.

Cons:

gar nichts

2026-02-13 via Nuitee
L
Leonardo family_with_children it
4
Cons:

Abbiamo pagato x intero senza pernottare perché rimasti bloccati con cane a Calais per

2026-02-12 via Nuitee
P
Price family_with_children gb
10
2026-02-12 via Nuitee
J
JWH Evans solo_traveller gb
8
2026-02-12 via Nuitee
A
Amanda solo_traveller gb
7
Quiet room in period building with helpful staff.
Pros:

Grand old building with period features and high ceilings. Very friendly and helpful staff. Meena kindly carried my bag up al the stairs, and she tried to help when my room was not what I had requested on booking.
Quiet hotel and quiet room. Bed comfortable with crisp cotton sheets. Bathroom warm. Breakfast buffet offered good choice of fruit, cereals, cold ham and cheese, and hot options. Pleasing outdoor space, and parking.
Location just out of the city, level walk into city centre via subway, about ten minutes. Staff all particularly pleasant.

Cons:

My room was up two-and-a-half flights of stairs. Room allocation was peculiar - I had requested (3 nights) in a room with bath, but was given a room with a shower (and low, sloping ceiling, so cramped-feeling especially trying to get round the door). When I asked to be moved this wasn't possible but I was able to use a bath in another empty room on that first night. As I was going out for the day at 10am the next morning it was neither possible, or desirable, to pack up and move into another room at 11am after its occupant had checked out.
For the following two nights just one other guest and myself were the only people in the hotel, so I would have preferred to have been allocated the requested room with bath for the entire three-night stay, and one without scaffolding outside my window, which I only discovered in the morning when I opened the curtains, and which was not mentioned on booking. This scaffold platform blocked the view of the garden.
The shower had no soap dish or shelf on which to put toiletries, only on the floor. Decor tired. The room was too warm the first night, then too cool during the second night so the heating may have been altered, I adjusted the radiator for the third.

2026-02-11 via Nuitee
A
Anna couple gb
7
Simple spacious cottage with a garden close to town
Pros:

The cottage is spacious and simple but all you need and perfect for two large dogs!

Cons:

The sofa was incredibly uncomfortable and the cottage uncomfortably hot. Also pillows aren’t great.

2026-02-10 via Nuitee
V
Victoire family_with_children fr
8
2026-02-09 via Nuitee