Swiss-Belhotel Pondok Indah

Hotels
•
Swiss-Belhotel
8.4 (353 reviews)
Jl. Metro Pondok Indah Sector 2 Block SA, Jakarta Selatan , Jakarta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Room cleanliness issues
Noise from outside

Categories

Cleanliness
7.65
Some complaints about dirty sheets and overall room cleanliness.
Service
9.15
Staff was consistently described as friendly and helpful.
Location
8.65
Convenient location for accessing airports and local shopping.
Room Quality
7.65
Rooms showed wear and tear; some noise complaints noted.
Amenities
8.65
Good breakfast and decent pool, though some facilities were cramped.
Value for Money
8.15
Generally good value, but some reviews mentioned prices being high.
Food and Beverage
8.65
Breakfast was specifically praised as great.
Overall Experience
8.65
Overall pleasant stays reported, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Luxurious Accommodation
Swiss-Belhotel Pondok Indah offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for every guest. Enjoy the convenience of complimentary toiletries and cozy slippers provided in each room.

Exceptional Facilities
Indulge in the outdoor pool and fitness center during your stay. The hotel also boasts a restaurant serving delicious a la carte meals. Benefit from 24-hour reception, business center, and concierge services, catering to all your needs seamlessly.

Convenient Location
Located just a short distance from popular attractions like Kemang and Ragunan Zoo, this hotel provides easy access to Jakarta's key destinations. With free WiFi and private parking, Swiss-Belhotel Pondok Indah is the perfect choice for your visit to the vibrant city.

Experience luxury and convenience at Swiss-Belhotel Pondok Indah - Book your stay now!

Important information:

Free New Year's Eve Dinner for 2 People for this hotelPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 353 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
D
DAVID • couple • gb
8
Would stay again in Pondok good for budget
Pros:

Great staff, good location for Pondok side of Jakarta

2026-02-09 • via Nuitee
D
Deden • couple • id
7
2026-01-31 • via Nuitee
H
Heru • couple • id
9
2026-01-26 • via Nuitee
J
Julieta • solo_traveller • id
9
2026-01-25 • via Nuitee
R
Raymond • couple • ca
8
2026-01-20 • via Nuitee
S
Seungpum • solo_traveller • kr
9
2026-01-19 • via Nuitee
虎松 • solo_traveller • jp
10
2026-01-19 • via Nuitee
C
Chandra • solo_traveller • in
8
2026-01-19 • via Nuitee
H
Hariani • couple • id
6
2026-01-18 • via Nuitee
A
A • family_with_children • sa
6
2026-01-16 • via Nuitee
N
NazYakoob • family_with_children • au
7
Ok for a short stay
2026-01-15 • via Nuitee
A
Ammar • extended_group • jo
1
Pros:

Nothing rooms so dirty and old bathrooms are disaster

Cons:

Everything bad smell rooms not clean

2026-01-15 • via Nuitee
T
Tohru • solo_traveller • jp
9
2025-12-30 • via Nuitee
J
Jan • couple • id
9
Pros:

Service of staff

Cons:

Even too cold in the room

2025-12-30 • via Nuitee
Y
Yukari • family_with_children • jp
6
Pros:

出張でこのホテルに宿泊しました。
仕事に適したデスクがあり、快適でした。
週末はプールが家族連れで非常に混雑していました。ジムは狭めでしたが、混雑していなかったのは良かったです。

Cons:

ベッドシーツから不快な臭いがした。

2025-12-28 • via Nuitee
S
SalahFN • family_with_children • sa
9
Pros:

Staff very helpful - Thanx miss Rani
A mall that is very near can be reached walking

2025-12-24 • via Nuitee
A
Arkan • solo_traveller • se
10
Pros:

Breakfast was great! Thank you!

Cons:

Nothing! Everything was excellent!

2025-12-19 • via Nuitee
S
Simon • couple • id
7
Convienient location for short stay
Pros:

The hotel was in a good location in South Jakarta with easy access to airport Toll road and local shopping centers. Staff were friendly and helpful. Bed was comfortable and good breakfast buffet as part of the room cost.

Cons:

Room was a little noisy with music stage right outside the window. Room showed some wear and tear with damage to walls from water leaks and furniture scrapes. Bathroom lighting was a little dark and not enough hangers for towels.

2025-12-16 • via Nuitee
L
Liliya • couple • au
8
2025-12-11 • via Nuitee
I
Indra • couple • id
8
2025-12-10 • via Nuitee