The Lodgings Hotel SureStay Collection by Best Western

Hotels
•
Best Western
6.7 (160 reviews)
Williams Plaza, 34B Old Airport Road, Providenciales , Providenciales , TC
+1 649-941-8107

listing image 1
Show all photos

Facilities

Fitness facilities
Breakfast available (surcharge)
Scooter/moped rentals nearby
Safe-deposit box at front desk
Front desk (limited hours)
Pool umbrellas
Ecotours nearby
Wheelchair accessible parking
Conference center
Free self parking
See all facilities

Review Highlights

Pros:
Shuttle to airport/Grace Bay
Convenient location for airport/business layovers
Clean, well-kept rooms
Friendly/helpful staff
Pool
Affordable price for some reviewers
Cons:
Poor on-site restaurant/food quality
Perceived poor value / overpriced
Staffing and check-in/communication issues
Occasional room problems (no hot water, AC, mattress, insects)
Limited local attractions/walkable evening options
Breakfast often not included

Categories

Cleanliness
8.8
Multiple reviewers note the property and rooms are very clean and well kept.
Service
6
Staff are often described as friendly and helpful (kindness noted, useful shuttle), but there are recurring staffing/check-in problems and occasional communication issues.
Location
7.8
Very convenient for the airport and business layovers; walking distance to some local spots but the surrounding area has limited attractions.
Room Quality
8
Rooms are described as lovely, comfortable and well kept by many guests, though isolated reports mention mattress, AC, hot water or insect issues.
Amenities
7
Good amenities for airport-stay needs — shuttle service and a nice pool — but limited on-site leisure/entertainment and food options.
Value for Money
5
Several guests feel the hotel is overpriced for what is offered; commenters explicitly call out poor value compared with local prices.
Food and Beverage
4.5
Multiple complaints about the on-site restaurant: poor service, reheated/low-quality food and no included breakfast on some stays.
Overall Experience
6.5
Mixed overall: a solid choice for short business/airport stays due to convenience and clean rooms, but food, occasional service issues and perceived value drag the experience down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Outdoor Swimming Pools and Fitness Center
Dive into one of the 2 outdoor swimming pools or hit the 24-hour fitness center for a workout session.

Dining and Drinks
Satisfy your cravings at the on-site restaurant, enjoy room service, and grab a drink at the bar or poolside bar.

Business Facilities and Event Spaces
Take advantage of the business center, event facilities, and meeting rooms available at the hotel.

Immerse yourself in luxury and convenience at The Lodgings Hotel SureStay Collection by Best Western. Book now and experience a perfect blend of relaxation and productivity during your stay.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.7
Based on 160 reviews
Cleanliness: 8.8
Service: 6
Location: 7.8
Room Quality: 8
Amenities: 7
Value for Money: 5
Food and Beverage: 4.5
Overall Experience: 6.5
L
Lance
8
Pros:

no comment

2025-10-13 • via Nuitee
T
Terence
8
Pros:

Shuttle was available

2025-10-12 • via Nuitee
L
Lynrod
6
Pros:

Cnnvenient and business friendly

2025-09-16 • via Nuitee
C
Christian • family
8
Pros:

Very convenient hotel next to the airport. Very well kept, comfortable rooms, pool and good convenience home made food served next door

2025-09-15 • via Nuitee
L
Laiza Lizbeth • family
10
Pros:

Looks exactly like the pictures, communication could be better at times they don’t have the lobby open due to staffing issues relief and concierge service which is understandable but there’s food services amazing cuisine and friendly staff.everything is walking distance!

2025-09-09 • via Nuitee
F
Fred Samuel • family_with_children
8
Pros:

Even though they offer a professional service, I think it is too basic for a well-known brand. Food not included even breakfast, no fun in the place during my week-end stay.

2025-09-06 • via Nuitee
A
Annie June Hervee
6
Pros:

Thank you! It was good to share the experience

2025-09-03 • via Nuitee
R
Rose • family_with_children
8
Pros:

There'a a shuttle to take you and drop you at the airport wich is very convenient.

2025-08-27 • via Nuitee
N
Nonie
8
Pros:

NICE SITE

2025-08-26 • via Nuitee
C
Choubert • family_with_children
8
Pros:

The pool

2025-08-17 • via Nuitee
J
Jenny
10
Pros:

The rooms here are lovely and well kept! Staff were very friendly and helpful. Only downside is that the restaurant is pretty bad... poor service and food that is reheated from a freezer to just about warm with watered down ketchup. Definitely need to go further afield for good food as the other local options also aren't great in the evenings. I also recommend that you get lots of water at the supermarket because they provide two water bottles which dont last very long.

2025-08-13 • via Nuitee
J
Jason
10
Pros:

The hotel is nice, clean, the pool area is really nice, the staff are great and it is affordable.
It is on the airport runway but it’s surprisingly not that noisy. I did not have any issues with plane noise.
But it is in an area with not much of interest.
You can walk to Five Cays beach, distance isn’t bad, just along some busy roads and sidewalks are dodgy. They have a shuttle to Grace bay daily.
For the price it’s worth it. Uber would make it a great deal.

2025-08-10 • via Nuitee
J
Jocelyn
6
Near the airport
Pros:

Hotels very expensive in Providenciales and the value for money is non existent. They are overpriced for what you get. Luckily the door men in the airport called the hotel for them to send me a pick up I did not eat here just overnight

2025-08-07 • via Nuitee
K
Kelsen
10
Pros:

The property was very cleaned slso the room and the services were very nice and i love the environment

2025-08-05 • via Nuitee
Y
Yvette • family
8
Pros:

Kindness of team.

2025-08-03 • via Nuitee
B
Bryan
6
Pros:

Great place for business layovers

2025-07-27 • via Nuitee
S
Shemecka • family
10
Pros:

Alway a lovely place to stay.

2025-07-25 • via Nuitee
K
Kembo
8
Pros:

Great place for business layovers

2025-07-17 • via Nuitee
E
Esmeralda
2
Pros:

no one to check us in late
had to drive around the island with a taxi and had to book a $700 room because that was the only thing open!

2025-07-15 • via Nuitee
P
Patrina
8
Pros:

Great place to stay

2025-07-05 • via Nuitee