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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Table tennis
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Kid meals
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Fishing nearby
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Horse riding nearby
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Bicycle-friendly property
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Landmark Location in Kelso
The Cross Keys Hotel, situated in the heart of Kelso overlooking the charming cobbled square, offers a historic stay dating back to 1769.
Quality Dining and Accommodation
Indulge in high-quality dining featuring local produce and relax in guest rooms equipped with modern amenities like flat-screen TVs and en suite bathrooms.
Convenient Amenities and Nearby Attractions
Enjoy complimentary parking and WiFi, along with a delicious breakfast served in the Saddlers Room. Explore nearby attractions such as Kelso Abbey and Floors Castle just a short walk away.
Ready to experience the historic charm and modern comforts of the Cross Keys Hotel in Kelso? Book your stay now!
Please note that additional beds can only be accommodated in the classic and superior room, subject to prior arrangement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location, clean and friendly staff.
Nothing
Location was excellent.
Staff were helpful and friendly
The shower didn’t work in our room .
The hotel is very tired and in need of some TLC.
Breakfast excellent ,staff very friendly
Bed on the small size, a bit dated furniture shower not for a larger person
Perfect location for our needs, friendly and helpful staff and the food was lovely .
The room we had was like the leaning tower of pisa 😢 the furniture was all leaning to the one side as was the bed! Lying on the left hand side we felt we were leaning to the right, and on the right hand side i felt like i was going to fall out the bed! The bed itself was exremely hard with no comfort what so ever. Walking across the room it felt like walking down a slant and then a slight incline when walking back the way. The shower was very poor we felt the water pressue was terrible. Thankfully we had only booked for one night.
Easy for parking in Kelso, there is car park at back of hotel too, just a short walk. Staff friendly and helpful breakfast to a good standard.
The rooms are a little small and bit old in decor but just fine for one or two nights.
Staff friendly and helpful. Good lounge area with good tea and coffee at a good price.
Bathrooms are a little tired, tv's need updating, all rooms should have full length mirrors and coffee machines. Spend more money on better eggs for breakfast. Tomatoes should be cooked not just warmed through.
Great location and staff were brilliant, nothing wrong was too much trouble would definitely stay there again
Location fantastic, great value and staff very helpful and friendly. Restaurant brilliant and great breakfast
Nothing
Our room and bathroom were really big - lots of smace. The decor was maybe a wee bit tired but everywhere was spotlessly clean.
Lokatie was geweldig
Beetje oubollige sfeer. Deed me denken aan een bejaardentehuis uit 1980. Alles netjes en schoon maar niet gezellig.
Excellent hotel in the middle of Kelso welcoming and very helpful staff
Excellent location . Staff were all lovely . Breakfast was good .
Bedroom is a bit tired and could do with updating. Same applies to bathroom , a bit antiquated .
Location
Rooms dated with cheap fixtures and fittings. Shower no more than a dibble. 7 o’clock breakfast means food available at 7 not 20 past, not good for business travellers on a tight schedule
Central location
It suited my requirements
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