Hotel Palacio De Úbeda 5 G.L

Hotels
8.7 (1598 reviews)
Juan Pasquau 4 , Úbeda , es

Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Slow service in food and beverage
Spa maintenance needed

Categories

Cleanliness
7.95
Cleaning was noted as an issue in multiple reviews.
Service
9.45
Overall service was mentioned positively, with friendly staff highlighted.
Location
9.45
Great location emphasized in several reviews.
Room Quality
8.95
Rooms were generally described as comfortable and spacious.
Amenities
8.45
Amenities were good, though some issues in the spa were noted.
Value for Money
8.45
Mixed feelings on value, with some amenities viewed as lacking for price.
Food and Beverage
7.95
Food service was slow at times and some offerings were disappointing.
Overall Experience
8.95
Overall a positive experience, with fantastic elements overshadowed by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:22

Property Description

Luxurious Accommodation
Hotel Palacio De Úbeda 5 G.L offers 5-star luxury with beautifully appointed rooms featuring modern amenities such as flat-screen TVs, air conditioning, and private balconies. The safety deposit boxes provide peace of mind for your valuables.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, concierge service, and tour desk to assist with all your needs. Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar. The attentive staff ensures a memorable stay.

Relaxation and Convenience
Take a refreshing dip in the seasonal outdoor pool, soak up the sun on the terrace, or stay connected with complimentary WiFi throughout the property. With airport transfers and room service available, Hotel Palacio De Úbeda 5 G.L prioritizes your comfort and satisfaction.

Experience luxury and exceptional service at Hotel Palacio De Úbeda 5 G.L. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 24, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1598 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
E
Elke solo_traveller de
9
2026-05-16 via Nuitee
L
Luca couple it
8
Tutto sommato bene.
Pros:

Edificio storico, stanza immensa, con doccia molto ampia. Letti di alto livello. Colazione ottima. Personale gentile.

Cons:

Senza dubbio costoso. Mi soprende che in un hotel a cinque stelle il personale non parli né capisca l'inglese. Solo spagnolo.

2026-05-16 via Nuitee
L
Lachlan couple gb
9
Lovely hotel in old part of ubeda fab location for exploring
Pros:

Great location in the old town . Valet parking was a definite plus in these narrow streets . Breakfast was awesome and staff were very helpful and friendly

Cons:

No complaints

2026-05-15 via Nuitee
P
PILAR solo_traveller es
10
Fantástico Hotel
Pros:

Las instalaciones y ubicación son excelentes.

2026-05-14 via Nuitee
G
Guadalupe couple es
1
Una pesadilla
Pros:

Horrible !! He estado en Semana Santa en una suite junior .
La noche que llegamos la habitación estaba sucia llena de pelos por todos los lados, el sofá con manchas terribles !
Las toallas de más calidad y escasas no había alfombrillas para el suelo. La sábanas puestas al revés. Solo había 4 perchas . Estoy hablando de un hotel de 5 estrellas gran lujo .
Para colmo al día siguiente la ducha no salía agua caliente nos han tenido sin agua caliente los 4 días una vergüenza de hotel nos fuimos antes de este hotel pésimo ! Ni si quiera una disculpa lo único que nos ofrecieron fue un cambio de habitación después de 4 días sin agua caliente. Ha este hotel deberían de quitarles las 5 estrellas. Un pesadilla de vacaciones

Cons:

Sin agua caliente 4 días nos han tenido. Sucio todo, viejo, mal conservado .
Restaurante malo desayuno pésimo y mala calidad. Personal despreocupado y poco amable solo un señor de recepción se disculpó nos cobran todo, sin poder bajar a desayunar esperaron que venga arreglar la ducha 4 días consecutivos y nos marchamos un día antes que también nos cobra .
Ladrones y estafadores no dan ni un servicio esencial que es la ducha una vergüenza.

2026-05-14 via Nuitee
A
Alicia solo_traveller es
10
2026-05-14 via Nuitee
M
Manon couple fr
7
Absolument pas un palace.
Pros:

L’emplacement est très bien et la chambre grande.

Cons:

Aucune isolation des fenêtres. Notre chambre donnait sur la rue très passante de l’hôtel. Nous n’avons rien dormi. Toilettes sales en arrivant. Petit déjeuner bof. Beaucoup d’industriel. Nappe du restaurant du petit dej désuet.
Il s’agit d’un hôtel 3 étoiles au mieux mais certainement pas d’un palace.
Piscine fermée jusque mi juin et cela n’était pas indiqué.

2026-05-14 via Nuitee
J
Jesus couple es
9
Interesante
Pros:

La remodelación del palacio

2026-05-13 via Nuitee
M
Marcos solo_traveller es
10
Un lugar ideal para perderse
Pros:

La habitación y las instalaciones

Cons:

Por poner un pero, la luz de la ducha no funcionaba.

2026-05-11 via Nuitee
H
Hildegard couple de
9
2026-05-10 via Nuitee
B
Brian family_with_children ar
5
Poor execution for a 5 star.
Pros:

The building ls nice

Cons:

The decor is poor, i had a round bed when i never asked for it, no side tables, no plug to charge phone beside bed (had to unplug the side lamp), flippers and towels felt from a 2 star hotel, room lighting is poor, the carpet and sofas in general areas were stained all over. It says is the only 5 star hotel in the area, but it doesnt feel like a 5 star. Not enjoyable

2026-05-07 via Nuitee
J
Jose Angel couple es
10
Pros:

Todo

Cons:

Nada

2026-05-07 via Nuitee
M
Massimo couple it
9
Bella esperienza
Pros:

Bellezza, posizione , parcheggio interno per la moto

Cons:

Funzionamento della doccia, acqua calda alternata alla fredda non regolabile. Water meglio classico che si adatta anche meglio al contesto

2026-05-07 via Nuitee
M
María solo_traveller es
9
Muy bien
Pros:

Todo muy bien

2026-05-06 via Nuitee
P
pilar couple es
10
Un buen reencuentro
Pros:

La habitación y la ubicación del mismo

Cons:

Faltaban enchufes en la habitación

2026-05-06 via Nuitee
M
mariano couple gb
7
It was ok
Pros:

Location in town was good

Cons:

Hand shower on bath was broken

2026-05-05 via Nuitee
B
Bruno family_with_children es
9
2026-05-04 via Nuitee
J
jaume couple es
7
2026-05-03 via Nuitee
C
Christine couple us
4
Overpriced
Pros:

Location

Cons:

The hotel is overpriced.

2026-05-02 via Nuitee
J
JOSE ANTONIO couple es
9
2026-05-02 via Nuitee