Sul América Palace Hotel

Hotels
7.3 (2488 reviews)
Avenida Amazonas, 50 , Belo Horizonte , br

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Children allowed

Facilities

Restaurant
Family rooms
Lift / Elevator
Luggage storage
Ironing service
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Good breakfast options
Friendly staff
Decent cleanliness
Cons:
No air conditioning
Small room sizes
Noise issues from street

Categories

Cleanliness
7.19
Several mentions of cleanliness but one review reported insect bites and issues that detracted from the overall clean experience.
Service
8.16
Most reviews mentioned friendly and helpful staff, with specific praise for certain employees.
Location
7.7
Multiple reviews indicated good location; however, some concerns about safety and noise from the street.
Room Quality
6.65
Complaints about small room sizes, lack of air conditioning, and issues with noise affecting comfort.
Amenities
7.18
Mixed reviews on amenities with some functionality issues noted, such as poor wifi and a malfunctioning TV.
Value for Money
6.14
Reviews suggest that the pricing does not align with the overall quality of stay experienced.
Food and Beverage
8.19
Many reviews praised the breakfast offerings and overall food quality.
Overall Experience
7.16
Overall experience described as satisfactory but with significant issues that affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:18

Property Description

Central Location
Located just 20 meters from Station Square, Sul América Palace Hotel offers convenience and easy access to transportation for guests looking to explore Belo Horizonte.

Comfortable Rooms
All rooms at our hotel are equipped with a TV with cable channels and a private bathroom, providing guests with a cozy and relaxing environment during their stay.

Convenient Amenities
With free WiFi throughout the property and a 24-hour front desk, guests can stay connected and have their needs attended to at any time during their visit.

Experience the perfect blend of convenience and comfort at Sul América Palace Hotel. Book your stay now for an unforgettable experience in Belo Horizonte.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2488 reviews
Cleanliness: 7.19
Service: 8.16
Location: 7.7
Room Quality: 6.65
Amenities: 7.18
Value for Money: 6.14
Food and Beverage: 8.19
Overall Experience: 7.16
F
Flávia • solo_traveller • br
3
2026-05-23 • via Nuitee
E
Eder • solo_traveller • br
10
Pros:

Te tudo no geral

Cons:

Sem reclamações

2026-05-22 • via Nuitee
M
Marcio • couple • br
3
Não vale a pena, pelo mesmo valor você consegue coisa melhor.
Pros:

Não vale a pena.

Cons:

O quarto muito simples camas com colchão duro.

2026-05-21 • via Nuitee
A
Alex Sandro A. Miranda • solo_traveller • br
9
Pros:

Café da manhã e atendimento dos funcionários.

2026-05-19 • via Nuitee
I
Isabela • solo_traveller • br
8
2026-05-19 • via Nuitee
C
Claudia Aparecida • solo_traveller • br
7
2026-05-18 • via Nuitee
C
Carlos Eduardo • couple • br
10
Top
Pros:

Tudo

Cons:

Poeira

2026-05-18 • via Nuitee
R
Rodrigo • couple • br
3
Não foi bom
Pros:

O atendimento o Nivaldo muito educado, prestativo atendimento excepcional.

Cons:

Prédio pichado, instalações velhas, roupa de cama suja.

2026-05-17 • via Nuitee
M
Mafalda • solo_traveller • pt
10
2026-05-17 • via Nuitee
T
Tacio • solo_traveller • br
10
Rápida e bem acomodada. O recepcionista Leonardo foi extremamente educado e atencioso
Pros:

Hotel bem centralizado, próximo à rodoviária, ao mercado central. Equipe muito cordial e hospitaleira. Ambiente excelente

2026-05-15 • via Nuitee
M
maria augusta • solo_traveller • br
10
2026-05-13 • via Nuitee
M
Maria • couple • br
10
Perfeita
Pros:

Gosto da hospitalidade dos funcionários

Cons:

Falta tomadas ao lado da camas ou mesas

2026-05-12 • via Nuitee
N
Nogueira • extended_group • br
8
Pros:

Cafe da manhã foi muito bom, a equipe foi muito atenciosa e a localização é boa.

Cons:

Não tem cortinas, as ruas no entorno são um tanto perigosas e o Wi-Fi gratuito era instável.

2026-05-08 • via Nuitee
D
Danilton • solo_traveller • br
9
Pros:

Ambiente tranquilo e atendimento ótimo

2026-05-07 • via Nuitee
P
Paulo • family_with_children • br
10
Pros:

Café da manhã excelente. Ótima localização. Estacionamento e arredores seguros.

2026-05-04 • via Nuitee
C
Cardoso • solo_traveller • br
10
Pros:

Ótimo hotel

Cons:

Tudo

2026-05-04 • via Nuitee
N
Nicolle Freire • solo_traveller • br
7
Bom custo benefício e localização
Pros:

A localização é perfeita, próxima a bares da região, o que torna a chegada tranquila em qualquer horário.

Cons:

A internet não funciona muito bem no quarto.

2026-05-01 • via Nuitee
W
wagner • solo_traveller • br
10
Pros:

Localização

Cons:

Ventilador desativada sozinho após um período de funcionamento.
Tinha que ficar ligando durante a noite, para manter o quarto em temperatura adequada.

2026-04-30 • via Nuitee
B
Barroso • solo_traveller • br
1
Pros:

Nada

Cons:

Nao gostei de tudo, tudo ruim.

2026-04-30 • via Nuitee
C
Castro • solo_traveller • br
6
2026-04-30 • via Nuitee