Hotel Serrano

Hotels
9.1 (1551 reviews)
Rua Tavares Cavalcante, 27 , Campina Grande , br

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Attentive service
Good breakfast
Comfortable rooms
Cons:
Noise from exterior
Outdated facilities in some areas

Categories

Cleanliness
9.29
Guests appreciated the cleanliness of the rooms and linens.
Service
9.76
Frequent mentions of excellent and attentive service from the staff.
Location
8.3
Some reviews mentioned noise from the street and the location being central but potentially noisy.
Room Quality
8.75
Rooms were generally comfortable, with issues raised regarding old furnishings in some cases.
Amenities
8.78
Basic amenities were mentioned as satisfactory, though some areas need modernization.
Value for Money
9.24
Many reviews indicated that the hotel offers good value for the price.
Food and Beverage
9.29
Breakfast received positive feedback for variety and quality.
Overall Experience
9.36
Generally positive experiences with intentions to return reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:23

Property Description

Luxurious Decor and Refreshing Drinks
Hotel Serrano, located a mere 250 metres from Campina Grande commercial centre, offers a luxurious stay with a bar serving refreshing drinks. The rich buffet breakfast served daily is sure to delight guests.

Comfortable Rooms and Convenient Amenities
Each room at Hotel Serrano is equipped with a cable TV, minibar, private bathroom, air-conditioning, and free WiFi. For extra comfort, some rooms offer additional space for a more relaxed stay.

Convenient Location and Free Parking
Conveniently situated 7 km from Presidente João Suassuna airport, Hotel Serrano is also just 1,000 metres from a bustling area full of bars and restaurants. Guests can enjoy free private parking during their stay.

Ready to experience luxury and convenience at Hotel Serrano? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1551 reviews
Cleanliness: 9.29
Service: 9.76
Location: 8.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
C
Clara Mota Santos • couple • br
8
2026-07-04 • via Nuitee
A
Antonio Carlos Neto • solo_traveller • br
8
2026-07-04 • via Nuitee
A
Antonio Carlos do Nascimento • solo_traveller • br
10
2026-07-03 • via Nuitee
M
Marcela • family_with_children • br
10
2026-07-02 • via Nuitee
A
Antônio Mardonio • extended_group • br
8
Dentro do razoável
Pros:

Limpeza

Cons:

Escassez de tomadas no quarto , e de pendurador de roupa no banheiro .

2026-07-02 • via Nuitee
D
Danilo • couple • br
8
2026-07-01 • via Nuitee
O
Ornilo • couple • br
9
muito bom
Pros:

recomendo, muito bom, já retornei outras vezes ao hotel

Cons:

gostei de tudo

2026-07-01 • via Nuitee
F
FRANKLIN • extended_group • br
1
Pros:

Os funcionários são mau treinados, os quarto mal preparado, ficamos duas noites e não teve serviço de quarto.

Cons:

A localização é bom, mas o serviço deixa a desejar.

2026-07-01 • via Nuitee
A
Academic on the go • solo_traveller • br
10
Pros:

Café da manhã, cortesia dos funcionários e limpeza.

Cons:

Apesar de confortável, o quarto merecia manutenção na pintura da parede da janela. Nada que incomode.

2026-07-01 • via Nuitee
F
FRANCISCO • solo_traveller • br
9
2026-07-01 • via Nuitee
B
Babael • solo_traveller • br
8
Preço justo.
Pros:

Café da manhã e staff.

2026-06-30 • via Nuitee
E
Emerson Francesco • solo_traveller • br
10
Pros:

Ótima recepção, quarto 👍

2026-06-30 • via Nuitee
F
Fernando Lucacio Bonacossa • solo_traveller • br
8
Pros:

localização

Cons:

banheiro

2026-06-30 • via Nuitee
G
gilson • extended_group • br
10
Pros:

Tudo

2026-06-30 • via Nuitee
S
Sarah • couple • br
9
Pros:

Bom custo-benefício. Boas instalações.

Cons:

Café da manhã com pouca variedade.

2026-06-30 • via Nuitee
R
Raimundo Nonato • solo_traveller • br
10
2026-06-30 • via Nuitee
G
Gladston • family_with_children • br
9
2026-06-30 • via Nuitee
S
Sueli Bernadete • couple • br
8
Estadia muito boa.
Pros:

Banheiro bom. Chuveiro excelente.
Limpeza. Colchão também bom.

Cons:

Ar condicionado não estava funcionando. Apesar da funcionária dizer que trocaria o quarto, desistimos pq já tínhamos planejado passear, daí teríamos que guardar tudo na mala. Seria um transtorno.

2026-06-29 • via Nuitee
A
Antonio Auriberto • couple • br
10
Muito boa.
Pros:

Muito bom o hotel

Cons:

Gostei de tudo

2026-06-29 • via Nuitee
L
Leila • extended_group • br
10
Hotel maravilhoso,aconchegante,top demais!
Pros:

Cama,café da manhã…

Cons:

Nada

2026-06-29 • via Nuitee