Hotel Serrano

Hotels
9.1 (1395 reviews)
Rua Tavares Cavalcante, 27 , Campina Grande , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Attentive service
Good breakfast
Comfortable rooms
Cons:
Noise from exterior
Outdated facilities in some areas

Categories

Cleanliness
9.29
Guests appreciated the cleanliness of the rooms and linens.
Service
9.76
Frequent mentions of excellent and attentive service from the staff.
Location
8.3
Some reviews mentioned noise from the street and the location being central but potentially noisy.
Room Quality
8.75
Rooms were generally comfortable, with issues raised regarding old furnishings in some cases.
Amenities
8.78
Basic amenities were mentioned as satisfactory, though some areas need modernization.
Value for Money
9.24
Many reviews indicated that the hotel offers good value for the price.
Food and Beverage
9.29
Breakfast received positive feedback for variety and quality.
Overall Experience
9.36
Generally positive experiences with intentions to return reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:23

Property Description

Luxurious Decor and Refreshing Drinks
Hotel Serrano, located a mere 250 metres from Campina Grande commercial centre, offers a luxurious stay with a bar serving refreshing drinks. The rich buffet breakfast served daily is sure to delight guests.

Comfortable Rooms and Convenient Amenities
Each room at Hotel Serrano is equipped with a cable TV, minibar, private bathroom, air-conditioning, and free WiFi. For extra comfort, some rooms offer additional space for a more relaxed stay.

Convenient Location and Free Parking
Conveniently situated 7 km from Presidente João Suassuna airport, Hotel Serrano is also just 1,000 metres from a bustling area full of bars and restaurants. Guests can enjoy free private parking during their stay.

Ready to experience luxury and convenience at Hotel Serrano? Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1395 reviews
Cleanliness: 9.29
Service: 9.76
Location: 8.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
B
Bandeira solo_traveller br
9
Sinta-se em casa! Excelente hospitalidade e prestatividade dos funcionários.
Pros:

A disponibilidade dos funcionários em ajudar é o diferencial desse hotel.

2026-03-11 via Nuitee
E
Emanoel family_with_children br
9
2026-03-08 via Nuitee
M
Marroquim family_with_children br
10
Pros:

Minha estadia só sexta para sábado, acordamos com barulho das Toyota da feira,na próxima vou solicitar quarto que fique longe da avenida.

Cons:

O que citei acima

2026-03-08 via Nuitee
J
Jose Magalhães solo_traveller br
9
2026-03-07 via Nuitee
V
Vieira couple br
7
2026-03-05 via Nuitee
C
Cavalcante couple br
9
Pros:

Conforto

2026-03-03 via Nuitee
T
Tessiana solo_traveller br
8
2026-02-27 via Nuitee
V
Valéria Barreto family_with_children br
8
Pros:

Excelentes funcionários. Atendimento nota 10. Destaque para Raquel, Lúcia e Genilson (acho q era este none)do restaurante.

Cons:

Instalações precisando de reformas. Chuveiro ruim , cortinas velhas, colchões deformados

2026-02-26 via Nuitee
L
Leandro family_with_children br
8
Pros:

Do conforto e o café da manhã

2026-02-24 via Nuitee
H
Heidinilda Galdino Costa Silva family_with_children br
9
2026-02-23 via Nuitee
J
jose valter rodrigues lima couple br
9
Pros:

Tudo bom

2026-02-14 via Nuitee
H
Helder solo_traveller br
10
2026-02-13 via Nuitee
C
Cleber couple br
10
2026-02-12 via Nuitee
J
Jane family_with_children br
9
2026-02-11 via Nuitee
R
Rocha Queiroz family_with_children br
10
Excelente
Pros:

10

Cons:

10

2026-02-10 via Nuitee
M
Marineide couple br
6
Achei que fosse melhor
Pros:

Quase nada

Cons:

Tudo

2026-02-08 via Nuitee
E
Eijkman family_with_children br
9
Pros:

Café ótimo, quartos perfeitos . Localização.

Cons:

As TV só pegava um canal.

2026-01-29 via Nuitee
E
Elder couple br
10
2026-01-28 via Nuitee
R
Rodrigo couple br
7
2026-01-27 via Nuitee
C
Carlos Roberto Da Silva solo_traveller br
10
Pros:

Toda estrutura

2026-01-27 via Nuitee