Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Nice gardens
Cons:
Poor cleanliness
Noise issues
High food prices

Categories

Cleanliness
7.8
Mention of poor cleanliness and old facilities in several reviews.
Service
8.8
Positive mentions of staff being kind and attentive.
Location
8.8
Multiple mentions of good location and accessibility.
Room Quality
7.3
Comments about old furniture and the need for upgrades.
Amenities
8.3
Generally positive mentions of facilities but some complaints such as noise and lack of amenities.
Value for Money
8.5
Mixed feelings about pricing for amenities which impacts perceived value.
Food and Beverage
7.8
Comments about breakfast being expensive; good breakfast but mixed experiences.
Overall Experience
8.3
General sentiment is mixed, with some guests satisfied while others had issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 08:38

Property Description

Luxurious Accommodation
Hotel Cibeles Resort, nestled in Heredia, offers a charming retreat just a short distance from Poas National Park. The 3-star property boasts an outdoor pool, lush gardens, and convenient free parking.

Modern Amenities
Each well-appointed room features a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. Guests are provided with cozy bed linens and fluffy towels for a comfortable stay.

Convenient Location
Situated only 10 km from Estadio Nacional de Costa Rica, Hotel Cibeles Resort is also within proximity to Parque Diversiones and La Sabana Metropolitan Park. With English and Spanish spoken at the reception, guests can expect exceptional service throughout their stay.

Book now for a delightful stay at Hotel Cibeles Resort!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$16.14 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$16.82 per person per night when using an available extra bed.
    People 12 years old and over stay for US$24.78 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 342 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 8.3
C
Cedeño • couple • cr
7
Bien
2026-07-16 • via Nuitee
M
Mejia • couple • cr
8
Pros:

Regular no era lo q esperaba

Cons:

No era lo q se vio en la foto

2026-07-14 • via Nuitee
E
Eric • solo_traveller • ca
8
2026-07-13 • via Nuitee
D
Dayreén • solo_traveller • cr
9
Pros:

Cama muy confortable

Cons:

Por el precio podría incluir el desayuno, el jabón de baño no me gustó, es de motel lo ideal sería jabón líquido y en general la iluminación de la habitación muy tenue para la hora de maquillarme.

2026-07-13 • via Nuitee
J
José Tejera González • solo_traveller • es
10
Pros:

La atención, el servicio y la ubicación

2026-07-07 • via Nuitee
R
roman peña • solo_traveller • bo
9
2026-07-03 • via Nuitee
M
Mario • couple • es
4
Hotel para hacer noche y continuar con el viaje
Pros:

El personal era amable

Cons:

La cama era de muelles y estaba rota, se clavaban los muelles llegando a hacer herida. Había cucarachas en la habitación

2026-07-01 • via Nuitee
L
Luis • solo_traveller • cr
10
2026-06-30 • via Nuitee
M
Marianella • solo_traveller • cr
9
Pros:

La ubicación y muy cómoda la habitación

Cons:

Que sirven un domingo el desayuno muy temprano deberían de decir máximo alas diez de la mañana

2026-06-23 • via Nuitee
M
Maykol • solo_traveller • cr
10
Pros:

La privacidad en la habitación

Cons:

Na

2026-06-23 • via Nuitee
G
Garcia Gonzalez • solo_traveller • cr
10
2026-06-21 • via Nuitee
C
Cécile • solo_traveller • fr
8
2026-06-11 • via Nuitee
V
Victor • couple • cr
10
2026-06-09 • via Nuitee
W
Wendy • solo_traveller • cr
10
Pros:

Muy buena atención de parte del señor del hotel.
Hay un super al frente y una soda a 200 metros muy rico.

2026-06-01 • via Nuitee
M
Marling • solo_traveller • cr
10
Pros:

Todo el personal desde la recepción hasta el resto del personal

2026-05-31 • via Nuitee
W
Wilson • solo_traveller • cr
8
Pros:

Lo mejor es la atención del personal, su punto alto. El hotel podría mejorar mucho su estructura y mantenimiento.

2026-05-29 • via Nuitee
C
Cordero Gamboa • solo_traveller • cr
4
Pros:

.

Cons:

Falta como una pila en la habitación xq los platos tiene que lavarlos en el lavamanos

2026-05-28 • via Nuitee
G
Gloriana • couple • cr
10
2026-05-27 • via Nuitee
D
Diego Gastón • couple • ar
8
2026-05-25 • via Nuitee
D
Dennis • solo_traveller • br
5
2026-05-20 • via Nuitee