Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Family rooms
Tour desk
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Nice gardens
Cons:
Poor cleanliness
Noise issues
High food prices

Categories

Cleanliness
7.8
Mention of poor cleanliness and old facilities in several reviews.
Service
8.8
Positive mentions of staff being kind and attentive.
Location
8.8
Multiple mentions of good location and accessibility.
Room Quality
7.3
Comments about old furniture and the need for upgrades.
Amenities
8.3
Generally positive mentions of facilities but some complaints such as noise and lack of amenities.
Value for Money
8.5
Mixed feelings about pricing for amenities which impacts perceived value.
Food and Beverage
7.8
Comments about breakfast being expensive; good breakfast but mixed experiences.
Overall Experience
8.3
General sentiment is mixed, with some guests satisfied while others had issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 08:38

Property Description

Luxurious Accommodation
Hotel Cibeles Resort, nestled in Heredia, offers a charming retreat just a short distance from Poas National Park. The 3-star property boasts an outdoor pool, lush gardens, and convenient free parking.

Modern Amenities
Each well-appointed room features a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. Guests are provided with cozy bed linens and fluffy towels for a comfortable stay.

Convenient Location
Situated only 10 km from Estadio Nacional de Costa Rica, Hotel Cibeles Resort is also within proximity to Parque Diversiones and La Sabana Metropolitan Park. With English and Spanish spoken at the reception, guests can expect exceptional service throughout their stay.

Book now for a delightful stay at Hotel Cibeles Resort!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$16.14 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$16.82 per person per night when using an available extra bed.
    People 12 years old and over stay for US$24.78 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 315 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 8.3
F
Fradian • solo_traveller • cr
6
2026-05-02 • via Nuitee
M
Mary • solo_traveller • us
7
2026-05-01 • via Nuitee
S
Sharon Torres Gonzalez • solo_traveller • cr
10
2026-05-01 • via Nuitee
I
Ixamara • solo_traveller • cr
9
2026-04-29 • via Nuitee
P
Perez Alvarado • solo_traveller • cr
10
2026-04-29 • via Nuitee
D
David • couple • cr
8
2026-04-28 • via Nuitee
A
Antonio • couple • cr
10
Pros:

Zonas verdes y jardines

2026-04-24 • via Nuitee
J
Jimenez • couple • cr
1
2026-04-23 • via Nuitee
R
Rodriguez • solo_traveller • cr
10
2026-04-22 • via Nuitee
I
Ivan • solo_traveller • cr
10
Evaluar
Pros:

La ubicacion del lugar y el personal de recepcion excelentes.

Cons:

Las habitaciones de en frente se debería evaluar el precio , dado que la habitacion esta excelente pero el ruido de la carretera ingresa demasiado lo cual dificulta el descanso.

2026-04-21 • via Nuitee
F
Fernández • solo_traveller • cr
10
Pros:

La piscina

2026-04-19 • via Nuitee
R
Rodriguez Sequeira • couple • cr
7
Bien pero naahhh
Pros:

Piscina y arquitectura

Cons:

Baño, bañera, no agua caliente, refri no enfría, mal
Wifi

2026-04-16 • via Nuitee
R
Raquel • couple • cr
10
Estancia
Pros:

Bien limpio y ordenado

Cons:

Todo bien

2026-04-14 • via Nuitee
A
ana violeta • couple • cr
9
Lindo y acogedor hotel en San Rafael de Heredia con espléndido desayuno
Pros:

La ubicación ya que teníamos un evento cerca. La seguridad excelente con cámaras y personal atento a cualquier hora de llegada. Buenas recomendaciones para restaurantes cercanos que desconocíamos

Cons:

El hotel en general está bien. Detalles como los tomacorrientes del baño que no están en el baño sino en el estante medio del closet. Nos pareció muy curioso pero estaba cerca y nos sirvió.

2026-04-11 • via Nuitee
F
Fonseca • solo_traveller • cr
4
2026-04-11 • via Nuitee
S
Stephen • solo_traveller • ca
4
2026-04-10 • via Nuitee
G
Gutierrez • couple • ca
9
2026-04-06 • via Nuitee
R
Robin • solo_traveller • cr
4
Pros:

La habitación ers comoda y muy limpia

Cons:

La piscina y el. Jacuzzi no funcionaban. Estaban con agua sucia by mal oliente. El desayuno no era rico. Me parece muy caro para lo que es

2026-04-06 • via Nuitee
M
Maye • couple • cr
10
2026-04-05 • via Nuitee
M
Maricela • couple • sv
10
2026-04-03 • via Nuitee