Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Family rooms
Tour desk
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Nice gardens
Cons:
Poor cleanliness
Noise issues
High food prices

Categories

Cleanliness
7.8
Mention of poor cleanliness and old facilities in several reviews.
Service
8.8
Positive mentions of staff being kind and attentive.
Location
8.8
Multiple mentions of good location and accessibility.
Room Quality
7.3
Comments about old furniture and the need for upgrades.
Amenities
8.3
Generally positive mentions of facilities but some complaints such as noise and lack of amenities.
Value for Money
8.5
Mixed feelings about pricing for amenities which impacts perceived value.
Food and Beverage
7.8
Comments about breakfast being expensive; good breakfast but mixed experiences.
Overall Experience
8.3
General sentiment is mixed, with some guests satisfied while others had issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 08:38

Property Description

Luxurious Accommodation
Hotel Cibeles Resort, nestled in Heredia, offers a charming retreat just a short distance from Poas National Park. The 3-star property boasts an outdoor pool, lush gardens, and convenient free parking.

Modern Amenities
Each well-appointed room features a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. Guests are provided with cozy bed linens and fluffy towels for a comfortable stay.

Convenient Location
Situated only 10 km from Estadio Nacional de Costa Rica, Hotel Cibeles Resort is also within proximity to Parque Diversiones and La Sabana Metropolitan Park. With English and Spanish spoken at the reception, guests can expect exceptional service throughout their stay.

Book now for a delightful stay at Hotel Cibeles Resort!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$16.14 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$16.82 per person per night when using an available extra bed.
    People 12 years old and over stay for US$24.78 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 256 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 8.3
W
Wilson • solo_traveller • cr
9
Pros:

El personal es muy atento, el hotel es tranquilo, seguro y cómodo.

2026-02-26 • via Nuitee
N
Nicole • couple • cl
8
Un poco caro para lo que ofrece
Pros:

La ubicación, disponibilidad

Cons:

Tenía muchas telas de araña en las esquinas, y no salía agua tan caliente, la cama matrimonial era pequeña, y la ducha estaba muy baja para mi esposo que es alto fue muy incómodo.

2026-02-26 • via Nuitee
G
Gonzalez Ramirez • couple • cr
9
2026-02-26 • via Nuitee
J
Jesenia • couple • cr
10
2026-02-24 • via Nuitee
J
javier • couple • us
10
2026-02-23 • via Nuitee
P
Pomarez • family_with_children • fr
8
Hôtel agréable et personnel très serviable.
Pros:

L’accueil et la gentillesse du personnel, la piscine et le parc.
Les chambres étaient confortables

Cons:

Notre chambre n’avait pas de fenêtre …

2026-02-22 • via Nuitee
K
kh • solo_traveller • ch
10
2026-02-22 • via Nuitee
J
Joseline • solo_traveller • cr
7
Pros:

El lugar a simple vista está muy bien

Cons:

Tengan más cuidado con la limpieza de las camas, a simple vista se ve bien, pero tengo una semana de haber venido y aún no me recupero de la picada que me dieron los ácaros.

2026-02-10 • via Nuitee
B
beatrice • couple • fr
8
2026-02-10 • via Nuitee
C
Chantal • solo_traveller • ch
10
2026-02-09 • via Nuitee
M
Miren Sorkunde • couple • es
4
DECEPCIONANTE
Pros:

NADA

Cons:

No nos gustó nada, ni habitaciones ni desayuno.
Por eso hemos anulado la noche del 9 de febrero

2026-01-30 • via Nuitee
W
Wendy • couple • cr
9
2026-01-26 • via Nuitee
K
Koala • couple • us
9
2026-01-25 • via Nuitee
G
Geiner • couple • cr
10
Pros:

.

Cons:

.

2026-01-25 • via Nuitee
J
John • couple • th
9
Pros:

Hotel staff was kind and responsive. They allowed us to store our luggage for two days. Landscaping is nice. There is a full common kitchen, detached from the units.

Cons:

Our first room was a bit small with little character.

2026-01-25 • via Nuitee
C
Chris • couple • nl
8
Fijne rustige plek.
Pros:

Heerlijke bedden en netjes.

Cons:

Jacuzzi is niet verwarmd.

2026-01-24 • via Nuitee
M
Mchaji • solo_traveller • cr
8
Pros:

Easy check in, nice shower, friendly and helpful staff. Beautiful property

Cons:

It was hard to get cool without opening the windows. Proximity to the main street made it loud, as well as other guests coming back from the pool. There was a box fan, but it took some getting used to. There was also some bugs.

2026-01-22 • via Nuitee
R
Rainer Mitsch • couple • de
8
Pros:

Sehr schöne Anlage mit Garten und Pool. Ruhig gelegen trotz Stadt.

2026-01-22 • via Nuitee
E
Eduardo • couple • cr
9
Muy buena
Pros:

No probé el desayuno,pero muy buena ubicación

Cons:

No tengo quejas

2026-01-21 • via Nuitee
N
Nohr • couple • cr
10
2026-01-21 • via Nuitee