Facilities

Boat tours nearby
Fireplace in lobby
Electric car charging station
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Snorkeling nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Very clean
Friendly and helpful staff
Beautiful garden and decor
Great location
Homemade breakfast options
Cons:
Limited on-site catering
Difficult car access and narrow streets
Some rooms lack proper windows or are small
No air conditioning
Limited food variety, lack of hot breakfast options

Categories

Cleanliness
8.5
The reviews frequently highlight the hotel's cleanliness and attention to detail.
Service
8.4
Staff friendliness and helpfulness are commonly praised, although there were minor complaints about specific service aspects.
Location
9
Location is repeatedly noted as a strong point for the hotel, with its proximity to attractions and nice setting.
Room Quality
6.7
Mixed feedback on the rooms, with some small and noisy complaints versus praise for decor and comfort.
Amenities
6.5
Guests enjoyed the garden and overall charm, but noted the lack of air conditioning and modern facilities.
Value for Money
7
Some guests found the rooms and services to be good value, but others had issues with the lack of certain amenities given the price.
Food and Beverage
7.2
Breakfast received mixed reviews, with appreciation for homemade products but a desire for more variety and fresh options.
Overall Experience
8.2
Despite some criticisms, the overall experience at this hotel is viewed positively, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 14:09

Property Description

Breathtaking Views and Charming Atmosphere
Enjoy the scenic terrace and garden while staying connected with complimentary Wi-Fi. Unwind by the lobby fireplace and make the most of concierge services.

Delightful Dining and Relaxation Options
Satisfy your cravings at the hotel's coffee shop or unwind with a drink at the bar. Buffet breakfasts are served daily, offering a great start to your day.

Comfort and Entertainment
Relax in one of the 14 guestrooms equipped with modern amenities. Stay entertained with flat-screen TVs and satellite programming. The bathrooms feature complimentary toiletries for your convenience.

Explore the historic charm of Saint-Martin-de-Re while staying at La Maison Douce. Book now for an unforgettable experience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.8
Based on 50 reviews
Cleanliness: 8.5
Service: 8.4
Location: 9
Room Quality: 6.7
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7.2
Overall Experience: 8.2
B
Bruno
10
Pros:

Accueil sympa et pro, bienveillance et humour.
Belle déco avec goût et charmant.
Bien tenu, propreté irréprochable.
Petit déjeuner complet.
Bonne literie. Manque juste double vitrage chambre 1.
Dommage que la fiabilité des démodulateurs TV ne soit pas au RDV.
Nous recommandons tout de même sans frein.

2024-09-29 • via Nuitee
S
Simon • partner
10
Pros:

Amazing place. We had room 10 which I had seen some people moaning about in reviews as has no window, was dark with no ventilation and had a funny smell. Let me tell you that room 10 is great!!! Yes no window but doors have shutters which allow plenty of light and air in. Granted the wardrobe was a bit musty however nothing a bit of airing didn’t sort. If you want to stay at the Ritz, then book the Ritz, however if you want to stay at a beautiful French shabby chic cosy and tranquil hotel then this is for you!!! Cannot recommend highly enough!!!!!!!

2024-08-28 • via Nuitee
A
Anna
10
Pros:

Très bon séjour avec ma sœur. Super accueil. Chambre et petit déjeuner au top!

2024-08-10 • via Nuitee
V
Verified traveler
4
Très décevant
Pros:

Cela pourrait être un très bel établissement mais tel n'est pas le cas !
Vouloir respecter le caractère typique ce n'est pas faire fi de toute notion de confort.
Aucune insonorisation, pas de climatisation, équipements hors d'âge, voire hors d'usage...
Propreté vraiment discutable, même pour les oreillers ou les serviettes !
Un accueil très mitigé, agréable à l'arrivée, froid et même désagréable pour la petit déjeuner.
En parlant de ce petit déjeuner, café insipide, sinon ce sont de bons produits
En résumé avec une rénovation de fond en comble ce pourrait être génial, mais la réalité est une séjour gâché par des conditions globalement désastreuses.

2024-08-03 • via Nuitee
F
Fabien
2
Passez votre chemin
Pros:

Pas de climatisation
Équipement vétuste.
Décoration vieillotte
Aucune insonorisation

2024-08-02 • via Nuitee
V
Verified traveler
10
Très bonne adresse
Pros:

Il s’agit d’une maison de charme très bien décorée Avec beaucoup de surprises agréable

Le problème est avec Hotels.com qui avait annulé ma réservation antérieure : je me suis retrouvé sans Chambre. Heureusement, la maison douce a pu me proposer un hébergement. Je les ai remercie.

Par contre, je suis en litige avec Hotels.com : il est très difficile à avoir et quand on leur envoie un mail, il nous répondent qu’ils mettront 72 heures : le service client d’Hotels.com n’est pas à la hauteur

2024-07-27 • via Nuitee
E
Eddie
6
Mitigé j'ai pas eu la bonne chambre 😔
Pros:

L'hôtel est situé dans un quartier calme.
L'accueil professionnel et souriant.
La chambre était spacieuse et confortable.
Le problème lors du séjour a été que je n'ai pas eu de TV(image qui figeait sans cesse) le wifi fonctionnait mal et ma chambre au rez de chaussée était côté de la porte d'entrée des résidents. Du coup entre le claquement de la porte, les touristes qui parlait très fort entre 23h et minuit, le bruit des vélos, le repos était relatif. Je pense que les chambres situées en fond de cour ou à l'étage doivent être "douce"

2024-07-07 • via Nuitee
H
HERVE
10
Pros:

Xxxx

2024-06-29 • via Nuitee
T
TERENCE • family
8
Pros:

( ) Authentically French; helpful staff

(-) No lifts, and steep-ish narrow stairs to upstairs bedrooms; inconvenient parking

2024-06-17 • via Nuitee
J
Jason • family
10
Pros:

Super freindly staff

2024-06-04 • via Nuitee
C
Costa
10
Pros:

Très joli hôtel

2024-05-30 • via Nuitee
D
Diane
10
Pros:

The staff were so lovely. Everything was so clean and it was so peaceful there. The garden is lovely and the breakfasts were yummy.

2024-05-25 • via Nuitee
R
Roger
8
Ok value
Pros:

Reasonable value. Would have appreciated some milk in the room.

2024-04-25 • via Nuitee
L
Lauren de • family_with_children
10
Pros:

Perfect location and charming hotel. Honestly think it’s 3 stars make it underrated! The pictures don’t do it justice. The staff we’re really attentive but never invasive. I’d go back

2023-08-30 • via Nuitee
R
Roxana
10
Pros:

Wonderfull hotel and staff. I've stayed here twice and everything was perfect every time. It's in an ideal location walking distance to everything, the breakfast is delicious and the rooms are very charming :).

2023-08-21 • via Nuitee
D
Danila
6
Very disappointed
Pros:

It was very disappointing having read such great reviews. I think we were in an older room….. toilet was like a black room! Black painted walls trying to hide pipes and poor wall condition. Holes in the floor where pipes come through. Bed head was old rusted shutters…..probably vintage but…… poor pillows and uncomfortable bed. Our paid parking had been double booked due to a clerical error. Location was fantastic and staff very nice. First time we’re stayed with a hotel.com place and felt so let down. It was not a cheap stay either! We’re well aware island life is not cheap as we live on one!

2023-07-16 • via Nuitee
V
Véronique • partner
10
Pros:

Très bel établissement.
Personnel compétent et à l écoute.
Maison de charme.

2022-09-24 • via Nuitee
T
Timothee • family
8
Pros:

I liked the location.
I didn't like the toilets

2022-09-11 • via Nuitee
C
CAROLE
10
Pros:

Séjour très agréable. La bâtisse est superbe, le patio arboré et fleuri est paisible et la chambre très confortable. Un grand merci à toute l'équipe.

2022-05-06 • via Nuitee
G
Gareth • family
8
Pros:

Quirky hotel, lovely staff, location great (in the middle of St Martin). It was an adventure finding it through the narrow cobbled streets and then had to park 1/2 mile away - fun though. Lovely courtyard ideal for an aperitif
Would definitely recommend. Staff couldn't have been more helpful

2021-09-05 • via Nuitee