Pets allowed

Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great rooftop bar
Good food options

Categories

Cleanliness
9.05
The room and facilities were clean, indicating a high standard of cleanliness.
Service
9.05
Staff were described as super friendly and helpful, reflecting excellent service.
Location
8.55
Not explicitly mentioned, but standard for this hotel tier.
Room Quality
9.05
Rooms were bright, clean, and spacious, indicating high quality.
Amenities
8.55
Facilities like the rooftop bar and air conditioning were appreciated.
Value for Money
8.05
Not specifically mentioned, but considering the positive reception, value is perceived as good.
Food and Beverage
9.05
Breakfast was recommended as a highlight, suggesting high quality food options.
Overall Experience
9.05
Overall experience was excellent, as indicated by the positive nature of the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:15

Property Description

Rooftop Terrace with Stunning Views
Enjoy breathtaking views from the rooftop terrace and unwind with complimentary wireless internet and concierge services.

Delicious Dining Options
Indulge in delectable meals at one of the hotel's 2 restaurants and savor a drink at the bar/lounge.

Convenient Amenities
Benefit from a business center, complimentary newspapers, and dry cleaning services. Plus, self-parking and 3 meeting rooms are available.

To book your stay at Mama Shelter Bordeaux and explore Bordeaux's city center attractions, visit our website now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property caters to LGBTQ+ guests.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 104 reviews
Cleanliness: 9.05
Service: 9.05
Location: 8.55
Room Quality: 9.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
C
Chad
10
Pros:

Everything you want in a room and more -book 1st floor LARGE WINDOWS open for the freshest air

2025-09-16 • via Nuitee
W
William • partner
10
Pros:

A very unique property. Clean room and facilities. Comfortable bed, air conditioning, nice bathroom. Friendly staff.

2025-09-07 • via Nuitee
A
Alison • family
10
Pros:

Absolutely loved our time at Mama Shelter - from the moment we walked in the staff were super friendly and helpful and the roof top bar was great. Rooms were bright and clean with plenty of space. Would recommend adding on breakfast downstairs as a highlight too.

2025-07-23 • via Nuitee
J
JAYNE • partner
10
Pros:

Mama Shelter hotels are always funky and interesting. The Bordeaux one is in a quiet area but only a couple of minutes walk from the main shopping area. The staff were very friendly and helpful especially when we needed advice on how to get the to arena for a show. We ate in the hotel restaurant on the first night as we arrived late after a long day, but the service was non existent and the food average so I would avoid eating there as there are so many fabulous restaurants in the area. The room was quirky with the bed in the middle of the room. We had a really enjoyable 4 days in Bordeaux and would recommend it for a short break.

2025-04-23 • via Nuitee
M
MR RICARDO • family_with_children
10
Pros:

Quirky decoration throughout, confortable and clean. Staff were welcoming. Located in the city centre, so easy access by foot. There's no access by car due to barriers on the streets, so we had to use a local car park. At night, the area around the hotel didn't feel particularly welcoming due to homelessness, but this was a problem all around the city.

2025-01-12 • via Nuitee
T
Todd • partner
10
Pros:

Lovely hotel. Good food if you decide to eat there as well!
Helpful front desk.

2024-12-31 • via Nuitee
M
Michael • partner
8
Pros:

Great location. Friendly staff and fun rooftop patio.

2024-11-06 • via Nuitee
D
Dermot • partner
10
Pros:

Great room, comfortable bed. Nice rooftop bar/restaurant with very friendly amd helpful people.

2024-09-22 • via Nuitee
H
Holly
6
Pros:

Great location, small rooms but not bad

2024-08-27 • via Nuitee
V
Veerle
6
Pros:

Air condition not working

2024-07-21 • via Nuitee
C
Celine
10
Très bel hôtel j'ai hâte d'y retourner
Pros:

Ma chambre était grande propre bien équipée.
On m'a accueillie au beau milieu de la nuit suite au retard de mon train le personnel est vraiment gentil. Le resto au rooftop est très bien et la vue est magnifique. Cependant j'ai entendu des propos très désobligeants de la part du 'manager" du resto envers les employées fémines. Ça m'a beaucoup dérangée, je ne suis plus retournée au restaurant pour le reste de mon séjour.

2024-07-15 • via Nuitee
A
Anne • family
10
Pros:

We love the style of the Mama shelter, great location, very good food and friendly staff in a fun decor that we already knew from our visits to Marseille and Paris: great concept!

2024-06-20 • via Nuitee
K
Kristina • family
10
Pros:

Of the four hotels we stayed during our holiday in France, this one was the absolute best! I highly recommend this LGBTQ friendly property. It is so much fun and the rooftop bar is a must! The rooms are super spacious (I know… this is a hotel in Bordeaux!) and the bed so comfortable. The mirrors and bed all light up to making it extra cool!

2024-06-06 • via Nuitee
S
Sara
10
Pros:

Cute hotel! Lovely bar and fun decor. Wouldn’t stay there again because the area it is in is a bit sketchy (the street specifically) and the only view options are 2 buildings straight across from you on both sides .

2024-05-14 • via Nuitee
A
alessandra
10
great young vibe and central position
Pros:

great location and very nice vibe within the entire hotel, lobby and terrace

2024-04-22 • via Nuitee
A
Allison • family
10
Pros:

Great vibe in the Hotel, decor is unique and fun. Rooftop bar is fun and downstairs bar was good too. Staff was helpful. Good location.

2024-04-04 • via Nuitee
C
carolyn
10
Pros:

Outlet for charging devices was not convenient but it was a good location and a great rooftop bar and restaurant

2023-09-28 • via Nuitee
P
Peter
10
Pros:

I enjoyed my stay - very special atmosphere, with the rooftop bar

2023-09-12 • via Nuitee
J
Jeff • partner
10
Pros:

I love Mama

2023-09-10 • via Nuitee
J
Jane • friends
10
Pros:

Rooftop restaurant very nice

2023-09-02 • via Nuitee