Lake Bluff Inn and Suites

Clean room, friendly staff, good price, nice view of lake Michigan.

The location of this inn is scenic looking out the Michigan Lake on top of a bluff. This was the reason why my wife and I decided to stay in this inn. But we had a very unpleasant check in experience. The room that was given to us was NOT the one that we paid to hotels.com. We booked and paid for an upscale lake-view room having a jacuzzi and a view to the lake. The room that was given to us had no jacuzzi, no view to the lake, and dilapidated interior facilities and stinking smell. When I talked to the receptionist that a wrong room was given to us, she replied that when guests book an upgraded room through a third party booking sites such as hotels.com, they still get the cheapest room. A total nonsense. And she said that to get an upgraded room, like one I paid for, I must paid an up-charge. Not to stay a night in a stinking room and to ruin a vacation, I paid the upcharge to get a room that I already paid. A bitter experience. The photos below are the cheap room given to us initially.

over priced for October

My only complaint was the bed was hard… it’s an old hotel that someone is breathing new life into. The location and amenities are amazing

Clean room. Beautiful view.

Convenient, comfortable, awesome location.

Large property but not kept up. My room was dirty, had previous guests toiletries still in shower, TV did not work. Called their promised “24” hour number but no response. Blue light object ( WiFi?) positioned right over bed. Very bright, couldn’t be turned off; disturbed sleep. Next morning front door sign says “office closed” with realtor lock box on door knob and
large box blocking door. Very odd. I’d like a refund!

That we got to over look the lake. Would be nice to have a continental breakfast for the price we paid

Patio, hottub, lakeview
The view of the lake was amazing the swimming area was closed off the entire time we were there unfortunately. The only thing that is weird is the parking lot is very small and if alot of cars are there you may get stuck depending on where you park

I had to wait for awhile at reception, 6-7 minutes. There was a sign that someone would be right back. I was pleasantly surprised by the room. Looked newly renovated, i had a sunny corner room, kitchenette with coffeemaker, comfy bed. No breakfast offered; i was told that stopped during covid. The grounds are nice, lovely Lakeside setting with lounge chairs. I also swam laps in the pool. There was slimy stuff on the walls of the pool - maybe mold? I trust that the chlorine kept me safe. Its end of season, so likely the pool will be drained soon for scrubbing.

Loved the beach

Beautiful right off lake Michigan

We stayed in a two bedroom queen with a small kitchen in between them. It was a little dated, (I think some units have been updated and some haven't yet) but it was clean and mostly comfortable. My husband hit his head on the fireplace mantle because it is a bit of a tight squeeze to walk between the mantle and end of the bed. The property is very beautiful, with great views of the lake, a cute playground and sandbox for my granddaughter, twon no-frills pools (but more than adequate) and a large grassy play area great for outdoor games. Staff was very friendly. I thought the price was a little high but maybe comparable to other South Haven properties on Labor Day weekend. I would definitely stay here again!

the room was not we expected outdated and small the beds were extremely uncomfortable
the tv reception was absolutely awful
the garbage can outside was constantly overflowing flowing
the front desk staff were pleasant
the access to the beach was not easy and when they say beach it’s a downhill walk which is very tricky and it basically leads to a bunch of lounge chairs
the view of the lake is excellent
but overall was not worth the money
the ground floor rooms should be advertised as motel rooms the pictures on the site are misleading

The grounds and pool area had a fantastic lake view. The room was the pits. Mattress was not at all comfortable. Bathroom mirror was cracked, window blinds were too short so they covered the remaining glass with duct tape to block outside view. Room was priced like a four star hotel but delivered like a no star overpriced dump.

Upon arrival we were greeted by a very friendly woman at the desk. Extremely helpful and kind. The room (although slightly dated) was very clean and comfortable. The grounds were clean and well maintained. Perfect water views for sunset watching. Settled off the beaten path with a quiet surrounding that is perfect for relaxing. And just a short drive into town for shopping and restaurants. We loved our short stay. Definitely planning another stay in the future.

This is always one of our favorite places to go. We have gone to Lake Bluff for over 30 years. Nothing beats their views.

Overall, nice property but the rooms were basically just a place to sleep and shower. Very small and dated. Not many electrical outlets and if you need wifi it’s not great, even if you use their shared network. It was clean however, and the property does have grounds with a swimming pool and fitness equipment. No real water access to Lake Michigan, as an elevated bed of sand backs up to a tall, rocky bank. Overall, it reminded us somewhat of a summer camp than a hotel. South Haven is a quick drive down the road though, so we chose to spend our time in town and just come back to sleep.

Property was incredibly unkept. Room was described as a suite but was a standard two double bed room.

Be aware that the photo of the room used when purchasing is more than likely not the room you will be getting when checked in. Other people next to us made the same mistake and feel like we had a bait and switch situation when booking. Our building was partially painted. Our room had drawers which did stay closed and rolled out due to the floor not being fully level. The grounds are beautiful with a great view of the lake. This location was also conveniently close to downtown soha However we were constantly reminded of mismanagement with a hot tub that only partially worked and head rests falling off. Large boats parked in the parking lot old grill laying in the trees next to the parking lot. Our room had no smoke detector which was similar to the room below. Staff was friendly but likely lacked oversight to get simple tasks accomplished like clean towels for rooms