JKAB Park Hotel

Hotels
7.2 (297 reviews)
No.93, Love Lane, Nilaveli Road, Trincomalee , Trincomalee , lk

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good value facilities
Cons:
Cleanliness issues
Misleading room descriptions
Lack of maintenance

Categories

Cleanliness
5.3
Negative sentiments about cleanliness with mentions of a bad smell and issues in the bathroom.
Service
8.3
Staff were described as friendly and helpful despite some complaints about communication and lack of maintenance.
Location
8.3
Mentioned positively in some reviews for being in a beautiful area.
Room Quality
6.8
Complaints about room size and discrepancies between advertised and actual rooms.
Amenities
7.3
Facilities mentioned positively, but some amenities like TV were not functioning.
Value for Money
6.8
Described as expensive with negative sentiments about what was provided for the price.
Food and Beverage
7.3
Breakfast and meal options noted for needing improvement.
Overall Experience
7.5
Mixed experiences with significant complaints overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:21

Property Description

Luxurious Accommodations

Indulge in air-conditioned rooms with modern amenities like a flat-screen TV and private bathroom.

Relaxing Outdoor Pool

Unwind by the outdoor swimming pool surrounded by lush gardens.

Convenient Location

Centrally located, just minutes away from the city center and popular beaches.

Book your stay at JKAB Park Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$7 per person per night when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 297 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.3
Room Quality: 6.8
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.5
S
Séamus • extended_group • ie
1
2026-07-25 • via Nuitee
C
Chloé • family_with_children • ae
1
À fuir
Pros:

Rien

Cons:

Personnel d’accueil désagréable, j’avais réservé pour 5 personnes on nous propose une chambre avec seulement 4 couchages, literie trouée, couverture tachée. J’ai annulé ma réservation impossible pour moi de rester dans cet établissement

2026-07-25 • via Nuitee
R
Ranees • solo_traveller • lk
4
Pros:

The room facility acceptable and swimming pool facility is awesome..

Cons:

Assistance from the reception unnoticeable.. We have given only one water bottle we requested additional one but not provided, imagine is it possible to to survive one family with one water bottle for two days... And the waste bin inside the room wasn't remove on next day... Even though we requested to assist to change but no action taken by the receptionist... Shameful behavior 😏😏😏

2026-07-21 • via Nuitee
F
Fonseka • family_with_children • lk
9
Worth the value l. Definitely a place to revisit
Pros:

Nice place, friendly staff, and clean rooms..
food was delicious too.

2026-07-12 • via Nuitee
S
Sasindu • extended_group • lk
5
2026-06-28 • via Nuitee
S
shama • solo_traveller • lk
8
Great
Pros:

Very Nice and Calm Place. Frendly Staff , Good service , Clean Room . Very Comfortable Place .

2026-06-14 • via Nuitee
M
Markus • family_with_children • de
10
Pros:

The pool , the breakfast....

2026-06-01 • via Nuitee
J
Jeewaka • solo_traveller • lk
7
2026-05-06 • via Nuitee
F
Fazal • family_with_children • lk
2
2025-11-10 • via Nuitee
R
Ruwan • couple • lk
5
2025-10-15 • via Nuitee
A
AUDREY • solo_traveller • fr
3
Pros:

Le service restauration.

Cons:

Une grenouille dans la salle de bain, des fourmis.. j’ai demandé ma facture qu’ils ne m’ont jamais fournis, ils ont tout simplement ignoré ma demande malgré mes plusieurs relances.

2025-10-02 • via Nuitee
S
Sanath • family_with_children • sg
6
Pros:

Clean room
Location good
Alarcate breakfast - milk rice, dosa, Coconut roti, dhal curry, polsambol, and onion sambol + tea
Milk rice nice!
Staff friendly .

Cons:

Wrong photos - Family room photos shown as Triple room. Room quite small (~10x12ft)...double bed extremely small ( not enough for 2 ppl)
Had a difficult sleep...
Management accepted lack of space and published wrong photos...
When asked for an alternative room , the other room near pool unfortunately occupied... they tried to contact another hotel of theirs but no answer.

2025-10-01 • via Nuitee
M
MAYURAN • solo_traveller • lk
10
2025-09-18 • via Nuitee
M
Marie • couple • de
4
2025-09-11 • via Nuitee
L
Lauren • couple • au
8
Trincomalee is beautiful
Pros:

Nice facilities

Cons:

Asked about the TV not working. Said they would get maintenance but never did. Not able to use TV for the whole stay

2025-08-31 • via Nuitee
N
Naveena • family_with_children • fr
8
A beautiful hotel
Pros:

A very big room and a good price. Very beautiful surroundings in the hotel. Quite and efficient staff.

2025-08-26 • via Nuitee
H
Harshana Imbulana • family_with_children • lk
8
Pros:

Facilities are very good for the value. Restaurant staff is very good & helpful.

Cons:

Receptionist wanted more exposure on this role. Management team is only trying to welcome foreigners. They should respect to local people in country.The way they treated to local is not acceptable. The room they are showing is different & photos are different what they are posted in booking.com. Need to check the room type & size properly before confirm the booking.

2025-08-26 • via Nuitee
N
Niroshini • family_with_children • nl
10
Pros:

Friendly and helpful staff

Cons:

Niks

2025-08-25 • via Nuitee
S
Sanjay • couple • be
1
Pros:

Rooms and picture they advertised Not seme as u arrive, actually it is a horror house + they charge extra 10% .top of booking. Com.

Cons:

Around the room smell of shit, price very very expensive, wrong advertising, not honest about the facilities

2025-08-21 • via Nuitee
L
Lathika • family_with_children • lk
5
2025-08-21 • via Nuitee