Holiday Inn Express St. Albans - M25, Jct.22

Hotels
Holiday Inn Express
8.8 (2787 reviews)
Colney Field Retail Park , Saint Albans , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Noisy doors
Renovation noise
Small room size

Categories

Cleanliness
8.24
Clean rooms reported, but some mentions of dated areas and association with noise.
Service
9.21
Staff are consistently described as friendly, helpful, and proactive.
Location
9.05
Convenient location with good parking options, but some complaints on noise.
Room Quality
8.7
Rooms generally comfortable but reports of noise issues and small size.
Amenities
8.73
Good amenities, but some reports of noise from the elevator and external construction work.
Value for Money
8.99
Positive sentiment on affordability and good offerings.
Food and Beverage
8.74
Breakfast praised for variety and quality.
Overall Experience
8.71
Overall positive experience with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:16

Property Description

Convenient Location
Located just a three-minute drive from Junction 22 on the M25 motorway, Holiday Inn Express St. Albans - M25, Jct.22 offers easy access for travelers.

Modern Amenities
Enjoy en suite showers, complimentary toiletries, and flat-screen TVs in every room. The hotel also provides a work desk, air conditioning, and free WiFi to ensure a comfortable stay.

Business and Leisure Facilities
With a 24-hour front desk, meeting room, and laundry services, the hotel caters to both business and leisure travelers. Start your day with a buffet breakfast and explore nearby attractions like St Albans and Central London.

Book your stay at Holiday Inn Express St. Albans - M25, Jct.22 for a convenient and comfortable experience.

Important information:

Early check in may be possible upon request and prior arrangement with the property directly. Subject to Availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2787 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.05
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.99
Food and Beverage: 8.74
Overall Experience: 8.71
R
Roger couple gb
10
The best budget hotel we have stayed in.
Pros:

Location very convenient
Very clean and smart
Good “free” breakfast
Comfortable bed with choice of pillows.

Cons:

Nothing

2026-05-14 via Nuitee
W
Williamson solo_traveller us
10
My overall experience was a very positive one. Thank you.
Pros:

The breakfast was a definite bonus. The staff was very helpful and went out of their way to make my experience a memorable one. I would definitely recommend this facility to my friends.

Cons:

The only problem was its distance from St. Albans.

2026-05-14 via Nuitee
P
Paola couple it
9
2026-05-12 via Nuitee
I
Iona couple gb
10
2026-05-12 via Nuitee
A
Andrew family_with_children gb
9
Fully met our expectations and well located for where we was visiting
Pros:

Good breakfast - only minor point was lack of mushrooms but did not put me off and the quality was excellent

Cons:

I honestly have nothing really to add. There was a slight issue with slow draining of sink in room 149 - possible minor pipe blockage

2026-05-11 via Nuitee
A
Andrew solo_traveller gb
7
Lose the muzak!
Pros:

Room was excellent.

Cons:

Having a speaker directly above the table I was sitting at playing piped music in close proximity to the television I was trying to watch and, crucially, listen to the news on.
Why do hotels insist on polluting the air with this dross?

2026-05-11 via Nuitee
C
Chloe solo_traveller gb
10
Family of 6
Pros:

Comfortable and clean and in a great location. Free breakfast was good and the ladies were really attentive constantly refilling items and cleaning up. Rooms were very quiet considering how close the m25 is. Beds were great, sofa bed less so bit fine for a night or two. Water was hot and plentiful everything was spotless. We had two rooms and the standard across both was the same.

Cons:

Only 2 suggestions 1-more staff on the desk/bar. When we arrived after a long drive there was only 1 guy and we had to wait a good while while he ordered someone's dinner and got them drinks. We were just exhausted and desperate to lie down and he was doing his best but another member of staff would've made it easier for everyone involved
And 2- we may have missed it but we couldn't find any info on how to turn down the heat or anything. Often rooms come with a little guide. Figured it out in the end but I wish it had been clearer.

Very minor criticisms though and wouldn't put us off staying again at all.

2026-05-08 via Nuitee
R
Rosalyn extended_group gb
8
Clean & comfortable with a good breakfast.
Pros:

It was very clean & looked appealing.

Cons:

I would have like a healthier evening menu

2026-05-07 via Nuitee
A
Awanyo family_with_children gb
7
Good value for money. I'd visit again
Pros:

Fantastic. Range from continental and English breakfast to choose from. Loved it all

Cons:

WC in my room was blocked it won't flush at all.

2026-05-06 via Nuitee
P
Patricia couple gb
8
Comfortable convenient hotel.
Pros:

Lovely breakfast at 6.30am. Comfortable rooms.

Cons:

Nothing

2026-05-06 via Nuitee
F
Fricker family_with_children gb
8
Good stay , friendly staff , good breakfast, very peaceful
Cons:

No storage nowhere to put clothes

2026-05-03 via Nuitee
J
Janette solo_traveller ie
3
Not suitable for family of 4
Pros:

Clean

Cons:

Air conditioning didn't work and room wasn't suitable for a family of 4 rooms too small not suitable for kids 9-16

2026-05-02 via Nuitee
A
Angela solo_traveller gb
8
Pleasant but nearly ruined by one of the female front desk staff.
Pros:

It was clean and tidy. All of the staff were very nice and approachable, except for one.

Cons:

One particular female staff member refused to check in myself and my friends who all arrived separately and happened to be black. She made her colleague check us in instead and could not hide her rudeness and disdain towards us.

2026-05-02 via Nuitee
L
Lewis extended_group gb
9
Pros:

The staff on reception were brilliant and funny , rooms very clean

Cons:

Breakfast was basic

2026-05-02 via Nuitee
P
Patricia couple gb
8
Very comfortable
Pros:

Very lean. Good breakfast

Cons:

Nothing

2026-05-01 via Nuitee
P
Philip couple gb
10
Brilliant stay lovely breakfast comfy bed need I say more
Pros:

Nice location , very quiet considering it was very close to the m25

Cons:

Nothing

2026-04-30 via Nuitee
F
frank family_with_children gb
6
Pros:

Location very good.
Also Mark in the Kitchen was very helpful and should be commended for his help to guests

Cons:

Breakfast: Egg and sausages were over cooked and dry. Also property neds a bit face lift and cleaning

2026-04-29 via Nuitee
C
Chandrabala couple gb
9
Comfortable stay
Pros:

Location, good staff

Cons:

WiFi service wasn’t good

2026-04-28 via Nuitee
E
Emily couple gb
10
Comfy & clean stay!
Pros:

Good & clean, good location for our needs. Decor felt up to date.

Cons:

Fairly expensive for one night, but proximity to London is kind of understandable & cheaper than other options.

2026-04-26 via Nuitee
S
Sally solo_traveller gb
10
Location to my Parkrun was perfect!
Pros:

Breakfast room was clean, Staff helpful as I just made it back from my parkrun to the hotel in time ie 10am. I enjoyed my breakfast

Cons:

Nothing

2026-04-25 via Nuitee