Home2 Suites by Hilton Durham Chapel Hill

Hotels
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Home2 Suites by Hilton
8.6 (273 reviews)
3305 Watkins Road , Durham , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean pool
Good location
Cons:
Inconsistent room quality
Limited breakfast options
Overpriced

Categories

Cleanliness
7.81
Mixed mentions of cleanliness, with some positive and negative feedback.
Service
9.28
Frequent mentions of friendly and helpful staff.
Location
9.32
Proximity to UNC and shopping was appreciated.
Room Quality
8.27
Inconsistent room quality and some complaints about the sofa bed.
Amenities
8.8
Positive feedback on the amenities, especially the kitchen and pool.
Value for Money
7.76
Some reviews indicated overpriced experiences for the quality.
Food and Beverage
8.31
Some complaints about breakfast options being limited.
Overall Experience
9.28
Overall sentiments indicate a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:26

Property Description

City Convenience and Comfort

Located just 9.4 km from Duke University, Home2 Suites by Hilton Durham Chapel Hill offers a perfect blend of convenience and comfort. The property features a seasonal outdoor swimming pool, free private parking, a fitness centre, and barbecue facilities for a relaxing stay.

Modern Amenities

Each air-conditioned room offers a city view and is equipped with a flat-screen TV, kitchenette, dining area, desk, and free WiFi. Bed linen and towels are provided for a comfortable stay.

Business and Leisure

Guests can enjoy access to the business centre, fax machine, and photocopier. The hotel's reception is ready to offer tips on exploring the area. Whether for business or leisure, Home2 Suites has you covered.

Book your stay at Home2 Suites by Hilton Durham Chapel Hill for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 273 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 9.28
S
Sarah • solo_traveller • us
6
Good, but not great.
Pros:

The location was great. Lots of food places within walking distance. The room was also very spacious and accommodating.

Cons:

The staff wasn't super friendly or welcoming in greetings and interaction. The walls were very thin and we could hear everything around and above. We had to contact the front desk several times because the people above us kept running and stomping, even after midnight. The room door looked like it had been pried open before and we always had to pull it to make sure it actually locked when it was closed. The price for a single night was steep and the mattresses were lumpy and worn.

2026-04-14 • via Nuitee
M
Michelle • solo_traveller • us
9
Nice and homey!
Pros:

Good location

Cons:

The breakfast needs improvement.

2026-04-07 • via Nuitee
K
Kimberly • extended_group • us
8
Nice staff and good room for fair price, but our preferences in room location were ignored.
Pros:

Check-in was great, and rep at the front desk was exceptionally nice and helpful

Cons:

When I placed the booking, I specifically requested top floor and AWAY from the stairs and elevators. We were on the 3rd floor and had an absolute elephant stomping on our ceiling all night. It was horrible. I got NO sleep. To top it off, our room was directly beside the stairway!!! Not impressed with the fact that our preferences received no acknowledgement.

2026-03-27 • via Nuitee
M
matthew • family_with_children • us
10
2026-03-02 • via Nuitee
G
Giuseppe • couple • us
9
2026-02-09 • via Nuitee
J
Joey • solo_traveller • ca
8
Pros:

Very good value for a comfy room and free breakfast.

Cons:

Shower pressure was awful and wasn't fixed even after asking staff multiple times.

2026-01-19 • via Nuitee
M
Ms.Whetstone • family_with_children • us
5
Sheet were torn ,bathroom needs repairs shower head needs to be changed,stains on bed skirt
2026-01-02 • via Nuitee
M
Matthew • solo_traveller • us
8
Pros:

Very nice. Better then I expected

Cons:

Not much. Pretty nice place

2025-12-23 • via Nuitee
A
Alma • family_with_children • us
7
Clean facilities, well kept, good value.need changes to handicapped accessible room
Pros:

Clean and well kept

Cons:

Was given a room for a specials person and it was just too much space for us. Also the shampoo and soap are placed too high on the wall in the shower. A handicapped or special needs person would not be able to reach them, especially if they are in a wheelchair. Need to move them to a lower position.

2025-10-09 • via Nuitee
L
Leroi • family
8
Pros:

The air conditioner was loud. everything else was great

2025-10-07 • via Nuitee
M
Moseley • solo_traveller • us
10
Pros:

It was close to UNC, it was a good price and it was also close to shopping

Cons:

Nothing really

2025-10-03 • via Nuitee
R
Robert
8
Pros:

"Hot" breakfast was terrible! All the pre-prepped items- egg, sausage, canadian bacon, etc in the selve serve plastic box were barely above room temperature and inedible. No microwave to reheat either.

2025-10-01 • via Nuitee
P
pratibha
2
Overpriced Look elsewhere
Pros:

This Home2 suites by Hilton is a very small hotel. It is not worth $169 a night by any stretch of imagination. We have stayed in other Home2 suites by Hilton. The room and bathroom in Durham hotel were much smaller. The shower had lukewarm water. The drapes did not work and I asked them to be removed. I had to ask the hotel to replace the fridge because It was not very cold. Overall I wasted my money by blindly booking this hotel due to our past good experience in a Home2 suites by Hilton hotel.

2025-09-14 • via Nuitee
J
Jack
10
Pros:

Great friendly staff… cleanest hotel I’ve been in in a while. Breakfast offerings were so-so, but bottom line I would stay there again!

2025-09-14 • via Nuitee
A
Angel • family
2
Pros:

Customer service was horrible. Gave me the wrong room. I paid for a two bed and was given one bed. I had to sleep on an uncomfortable couch pull out. They said they overbooked and there was nothing they can do

2025-09-06 • via Nuitee
E
Elaine • solo_traveller • us
6
2025-08-21 • via Nuitee
S
Srinivasan • couple • in
8
2025-08-18 • via Nuitee
K
Kendra • couple • us
7
Pros:

Bed comfortable

Cons:

Requested late check out and was denied twice. Housekeeping came into room early.

2025-08-17 • via Nuitee
T
tetsuo • family_with_children • jp
10
2025-08-16 • via Nuitee
S
Sandra
8
Will be back
Pros:

Staff. Nathanial was friendly, helpful and went the extra steps to see we were taken care of.

2025-08-16 • via Nuitee