Hotel Ascona

Hotels
8.8 (947 reviews)
Rua Isai Leiner, 87 - Capivari , Campos do Jordão , br

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Maintenance issues
Heating problems

Categories

Cleanliness
8.3
Some guests noted issues with the bathroom's cleanliness or upkeep.
Service
9.3
Guests highlighted attentive staff and efforts to accommodate requests.
Location
9.3
Multiple reviews praised the hotel’s central and convenient location.
Room Quality
8.8
Rooms were described as comfortable, though some aspects were outdated.
Amenities
8.3
Amenities seemed lacking at times, such as the heating and cleaning service.
Value for Money
8.3
Some felt the quality did not match the price paid.
Food and Beverage
9.3
Breakfast received positive remarks from most guests.
Overall Experience
8.8
Overall, guests had a positive stay, with mentions of comfort and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:56

Property Description

Alpine Comfort Meets Modern Amenities

Cozy Rooms with High-End Features
Experience ultimate comfort in our rooms with heating, LED TV, minibar, and luxurious bathrooms. Relax under the high-pressure shower and enjoy the central heating, hairdryer, and premium amenities.

Luxurious Suites with Hot Tubs
Indulge in our suites with hot tubs for a truly lavish stay. Perfect for unwinding after a day exploring Campos do Jordão, these suites offer absolute comfort and relaxation.

Exceptional Services and Culinary Delights
Enjoy free Wi-Fi and parking, along with 24-hour reception service. On weekends and holidays, savor our delightful afternoon tea with a selection of fresh fruits, breads, and cakes. Let us cater to all your needs for a memorable stay at Hotel Ascona.

Important information:

Please note that the property charges an optional 10% service charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 947 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
S
Sandra • solo_traveller • br
8
Pros:

No geral estava dentro do esperado. Porém foi feita uma cobrança indevida, a qual ainda não foi devolvida. Espero não ter "dor de cabeça" com isso. Já passou do prazo.

Cons:

Da forma de devolução proposta. Via cartão.

2026-06-25 • via Nuitee
M
Marcia • couple • br
10
2026-06-24 • via Nuitee
L
Lacy • solo_traveller • br
9
Pros:

Otima localização, funcionarios atenciosos,otimo café da manhã
Recomendo.

Cons:

A televisao estava com dificuldade de acessar os canais

2026-06-24 • via Nuitee
W
Will.wg1 • solo_traveller • br
8
2026-06-22 • via Nuitee
N
nathalya • couple • br
8
Pros:

Tudo maravilhoso

Cons:

A hidro e o aquecedor não esquentavam o suficiente

2026-06-19 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-06-14 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-06-14 • via Nuitee
S
Sergio • solo_traveller • br
10
2026-06-10 • via Nuitee
G
Generoso Alves Moreira • couple • br
5
Pros:

Cafe da manha muito bom, as funcionárias da cozinha e fachina, nenhuma reclamação, atenciosas, prestativas

Cons:

Paguei quarto com banheira de hidromassagem, mas ela não funcionou, vazava a agua .
O funcionário da portaria que estava a noite foi bem grosso, mal humorado nas respostas.
O quarto era localizado ao lado da portaria e a janela dava para o estacionamento, carros encostados na janela, dai muito barulho a noite toda

2026-06-07 • via Nuitee
B
brian • couple • br
8
2026-06-07 • via Nuitee
E
Erica Paula • couple • br
9
Pros:

Café da manhã.

2026-06-02 • via Nuitee
I
Iane • family_with_children • br
10
Ótima hospedagem
Pros:

Muito boa

Cons:

Tudo muito bom !

2026-06-02 • via Nuitee
B
Bruna • couple • br
8
De maneira geral, foi ok.
Pros:

Funcionários educados e super atenciosos. Local sempre limpo e organizado.

Cons:

Quarto com pouca ventilação.

2026-05-31 • via Nuitee
J
Joice • solo_traveller • br
7
Pros:

O hotel tem boas instalações e um café da manhã ótimo.

Cons:

Lugar mais frio e o chuveiro não esquentava. Era pra ter usado a banheira, com isso nem usei

2026-05-18 • via Nuitee
C
Cassio • couple • br
5
Pros:

Café da manhã rezoavel

Cons:

Instalações antigas, sem nenhum requinte, televisão não funciona direito, controle remoto quebrado, não vale o que cobram.

2026-05-18 • via Nuitee
C
Camargo • solo_traveller • br
9
2026-05-18 • via Nuitee
A
AKSSON • couple • br
10
2026-05-18 • via Nuitee
L
Leonardo Joseph • couple • br
8
Bom local, excelentes funcionários.
Pros:

O café foi ótimo.

2026-05-12 • via Nuitee
M
Marcelo M Silveira • solo_traveller • br
10
Pros:

Tudo

Cons:

Nada

2026-05-12 • via Nuitee
J
Juliany Yeda • solo_traveller • br
10
2026-05-09 • via Nuitee