Hotel Ascona

Hotels
8.8 (877 reviews)
Rua Isai Leiner, 87 - Capivari , Campos do Jordão , br

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Soundproof rooms
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Maintenance issues
Heating problems

Categories

Cleanliness
8.3
Some guests noted issues with the bathroom's cleanliness or upkeep.
Service
9.3
Guests highlighted attentive staff and efforts to accommodate requests.
Location
9.3
Multiple reviews praised the hotel’s central and convenient location.
Room Quality
8.8
Rooms were described as comfortable, though some aspects were outdated.
Amenities
8.3
Amenities seemed lacking at times, such as the heating and cleaning service.
Value for Money
8.3
Some felt the quality did not match the price paid.
Food and Beverage
9.3
Breakfast received positive remarks from most guests.
Overall Experience
8.8
Overall, guests had a positive stay, with mentions of comfort and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:56

Property Description

Alpine Comfort Meets Modern Amenities

Cozy Rooms with High-End Features
Experience ultimate comfort in our rooms with heating, LED TV, minibar, and luxurious bathrooms. Relax under the high-pressure shower and enjoy the central heating, hairdryer, and premium amenities.

Luxurious Suites with Hot Tubs
Indulge in our suites with hot tubs for a truly lavish stay. Perfect for unwinding after a day exploring Campos do Jordão, these suites offer absolute comfort and relaxation.

Exceptional Services and Culinary Delights
Enjoy free Wi-Fi and parking, along with 24-hour reception service. On weekends and holidays, savor our delightful afternoon tea with a selection of fresh fruits, breads, and cakes. Let us cater to all your needs for a memorable stay at Hotel Ascona.

Important information:

Please note that the property charges an optional 10% service charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 877 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
V
Victoria couple br
10
Impecável.
2026-02-14 via Nuitee
T
Tuane couple br
5
2026-02-13 via Nuitee
D
DRÍADES CAROLINA solo_traveller br
9
Pros:

Bom hotel, limpo, silencioso, café da manhã bom,

Cons:

A janela precisa ajustes
Podia ter uma abajur ou luminária pequena para leitura
A tv podia ser smart para o hóspede poder usar streaming próprio ou ter mais canais no cabo.

2026-02-12 via Nuitee
D
Danilo couple br
10
2026-02-11 via Nuitee
S
Suellen solo_traveller br
10
Pros:

Amei o acolhimento ne senti em casa

2026-02-11 via Nuitee
R
Roberto solo_traveller br
9
Pros:

Do cafe da manhã top

Cons:

Boa localização

2026-02-09 via Nuitee
I
Iris Gabrielly de Almeida couple br
10
Pros:

Dei a viagem de presente para minha mãe e meu padrasto, eles só tiveram elogios ao local e a equipe

2026-02-08 via Nuitee
B
Breno couple br
9
2026-02-08 via Nuitee
E
Emiliana couple br
10
2026-01-27 via Nuitee
V
Vagner family_with_children br
6
Pros:

Limpo, cafe da manhã bom.

Cons:

Tive um imprevisto com o quarto com hidromassagem que reservei. A hidro estava com problema.

2026-01-23 via Nuitee
V
Vanessa extended_group br
10
2026-01-23 via Nuitee
A
Andres family_with_children au
7
Not bad, bit pricey
Pros:

Spa tub was working in good order

Cons:

Breakfast room was very loud, there were doing seminar in the same facility

2026-01-22 via Nuitee
F
Francine couple br
10
2026-01-22 via Nuitee
M
Marcelo Augusto solo_traveller br
10
Muito bem atendido
Pros:

Limpo e confortável

Cons:

Confortável

2026-01-20 via Nuitee
M
Maria Amélia extended_group br
10
Minha estadia foi ótima, em todos sentidos.
Pros:

Café da manhã excelente, tudo muito gostoso!

Cons:

De tudo!

2026-01-20 via Nuitee
J
JANAINE couple br
10
2026-01-20 via Nuitee
A
Aline couple br
10
2026-01-20 via Nuitee
S
Sabrina Dos Santos couple br
10
Ótima experiência.
Pros:

Quarto amplo e muito confortável. O tempo que estivemos hospedados no hotel foi muito agradável, fomos comemorar aniversário de casamento, e ao chegar no quarto ainda tinha uma decoração muito fofa no quarto. Café da manhã, limpeza, hospitalidade 10/10. Voltaria numa próxima oportunidade e recomento!!!!

Cons:

Tudo ótimo.

2026-01-20 via Nuitee
M
Maria Eduarda couple br
10
Uma viagem inesquecível
Pros:

Muito aconchegante, aquecedor!

2026-01-20 via Nuitee
R
Ronaldo extended_group br
8
Estadia ok
Pros:

Limpeza

Cons:

Sem objeção

2026-01-19 via Nuitee