Lemongrass & Ginger Hotel

Excelente! El hotel cuenta con pick up gratis del aeropuerto. Por un olvido mio no coordine el traslado a tiempo y me vine por mis medios. Ñuego wl hotel me reembolso el dinero. Nos dejaron hacer check out mas tarde para que coincida con el vuelo. El personal MUY amable y servicial, incluso su manager Eddie que no se encontraba en el hotel, siemlre mantuvo una comunicacion fluida con nosotros via email para asegurar que todo este bien. Elegimos hacer tour de templos con amanecer con ellos (excelente) y ademas nos prepararon un desayuno para llevar a las 4 am. Sin dudas es un EXCELENTE hotel

SIMPLY PUT, THEY SEEMED TO OVERBOOK AND DID NOT TELL US! WE ARE JUST SURPRISE THAT WE ARE IN A DIFFERENT HOTEL WITHOIT ANY DECENCY TO INFORM US BEFOREHAND!!!

Convenient location, friendly staff, comfortable room and an overall pleasant stay. Very personalised experience.

1박 한 건 아니고, 밤 비행기를 타야 해서 낮동안 잠시 쓰려고 저렴한 가격으로 예약했습니다. 슈퍼마켓이 가까이에 있어서 편했어요. 방이 어둡고 에어컨이 낡아 소리가 커요. 습한 느낌도 있습니다. 직원은 매우 친절했습니다.

ロードサイドにたたずむホテルなので周辺は食事をする場所、売店もありません。
→結果、わざわざトゥクトゥクでパブストリートまで行くことになります。

ホテルはまあまあ清潔でホットシャワーもでます。

We loved our stay here! We were treated so graciously by staff. I was sad to go!

The hotel staff were more than friendly and accommodating, however, we had previously organised a hotel pickup via email and once arrived at the airport, there was nobody there to pick us up. We contacted them to find out what was going on, after already being there for in excess of an hour, to which they had a driver in a tuk tuk come and were very apologetic and we appreciated this!
We arrived to the hotel, and were utterly disappointed with the accommodation. I don’t feel it’s an acurate representation of what’s in the promotional photos at all. The room smelt of mould, the bed didn’t feel comfortable at all, the toilet was blocked, and the shower wasn’t in a very nice state (with tiles missing and grime build up).
Only being at the accommodation for two hours, we decided to check in and find alternative accommodation as it just wasn’t for us.

We were greeted with a very courteous reception lady, and was offered with early check in... The room we stayed is a compact space with complete amenities, the bathroom is spotless.. At first, we were not sure with the small lcd tv, but the channels provided are more than enough, 85 channels if I'm not mistaken.. All staff are exceptionally warm and friendly, very helpful in attending our needs.. We only managed to try the breakfaat on the last morning, and, it's simple but enough to start our morning... I give 5* for this little cute hotel, which gave us a great value for our stay.

Me and a friend went on a trip to Siem Reap to watch temples like so many others. We found this hotel and it was great. Food service and friendly staff

Très bon rapport qualité prix (20$ la nuit) mais ça peut valoir la peine de payer un peu plus pour être plus près des points d'intérêt

TOLA, Vi & LiDA & the Lemon Grass & Ginger Hotel make it the best bang for your buck with their English & help navigating Siem Reap 24 hours a day, 7 days a week.

The staff and hotel are very nice. It has a small "pool" that can be used for soaking rather than swimming. The rooms are clean and very comfortable but small. We would bump our knee with the beds while going in and out. For the price it offers it's not the best. The location is VERY far from all the fun, happening places and the tuk tuk rides add up quite fast! Much cheaper and bigger places are available near the cool areas. The staff was lovely though.

Une chose qui manque de cet hôtel, l'ascenseur, petit déjeuner pas vraiment, le reste est bien, propre, staff accueillant, trois et demi comme satisfaction

The room was completely clean and comfortable, but TV was over. The room had large tawol, toothbrush, Shampoo, Rince, body soup. There were no driers. Breakfast was so good.

This hotel contacted us before visiting, and suggested Tuktuk tours. It was really useful for us. Our driver, Mr. Chan worked for us kindly. He supported our trip and we enjoyed.

Location is pretty bad, way outside the main drag and out of walking distance. Nothing nearby on the street either.
The staff were not particularly helpful.
The power was off when we arrived and took about an hour to come on.
I bought a bottle of water from reception and when I took a sip it was definitely off, either refilled with tap water or had otherwise gone bad somehow.
Pool was small, shallow and grimy.
The room itself was fine.

Hotel staff were kind to me every time. When I came back to the hotel,they remembered my room number and gave me the room key without me saying.l felt nice hostility.I want to stay this hotel again .

Room is clean and tidy, towels are a bit dirty tho but I had brought mine so that’s not a problem to me. Location is a bit far away from city centre and you need to take tuktuk whenever you’re going out. That’s the only bad thing.

Even though I was sick, everyone was wonderful. Highly recommend

We would like to say thank you very much for the Hotel Manager Mr Eddie for his kind arrangement for the airport shutter services and our 3 days unforgettable ground arrangement tour. We give 5 thumb up.

The staff are wonderful and very helpful. The hotel is within walking distance to all of the main attractions in town. The food was delicious.