Hôtel Restaurant Notre Dame

Hotels
8.5 (87 reviews)
4 place de la Basilique - Marienthal , Haguenau , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Quiet location
Cons:
Cleanliness issues
Outdated facilities
Restaurant closed

Categories

Cleanliness
7.75
There were mentions of cleanliness concerns, such as the worn carpets and maintenance issues.
Service
9.25
Many reviews highlighted the helpfulness and friendliness of the staff.
Location
9.25
Guests appreciated the central location and quiet environment.
Room Quality
8.25
Rooms were described as spacious and comfortable, but some mentioned they were a bit outdated.
Amenities
8.25
Amenities were decent, but some guests noted the lack of drinking water and the restaurant being closed.
Value for Money
7.75
Some reviews felt that prices were high given the issues with maintenance and amenities.
Food and Beverage
8.75
Compliments were given for breakfast quality, though some found it overpriced.
Overall Experience
8.75
Overall pleasant stays despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:19

Property Description

Luxurious Accommodation
L'Ermitage offers 14 spacious and snug rooms and suites with modern amenities and comfortable bedding, ensuring a peaceful stay for guests.

Authentic Dining Experience
Indulge in traditional Alsatian fare and beer recipes at the 100-seater restaurant, complemented by homemade beers from the on-site brewery, providing a true taste of the region.

Brewery Experience
Explore a variety of homemade beers in the brasserie, offering a unique opportunity to savor locally brewed beverages during your stay at L'Ermitage.

Book your stay at L'Ermitage for an unforgettable Alsatian holiday experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    People 12 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 87 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
M
Marc • family_with_children • gb
5
Disappointing value for money
2026-04-11 • via Nuitee
• family_with_children • gb
5
2026-04-11 • via Nuitee
G
Gilles • solo_traveller • fr
8
2026-01-25 • via Nuitee
J
Jean-Baptiste • couple • fr
7
2026-01-19 • via Nuitee
M
Mélanie • couple • de
10
Pros:

Merci à toute l´équipe et à bientôt

2026-01-16 • via Nuitee
S
Simone P. • couple • it
6
2026-01-09 • via Nuitee
R
Raimund • couple • de
10
Persönlich geführtes Haus, sehr empfehlenswert.
Pros:

Herausragend war der Service. Die Chefin persönlich versuchte allen Gästen jeden Wunsch zu erfüllen. Eine zusätzliche Decke war beispielsweise kein Problem. Das Frühstück war sehr gut.

2026-01-05 • via Nuitee
H
Hélène • family_with_children • fr
8
Très bien
Pros:

Chambre tres spacieuse lit tres confortable petit déjeuner vraiment super

Cons:

Oubli du lit bebe lors de notre arrivée mais rapporté par la suite

2026-01-05 • via Nuitee
S
Sabine • solo_traveller • de
5
Pros:

große Räume und zwei Fernsehapparate sind das, was für Luxusappartement spricht, der Rest nicht

Cons:

Das Bad war nicht beheizbar, in dieser Jahreszeit also eiskalt. Die Heizung war laut und deutlich im Zimmer zu hören, im Flur war sie ohrenbetäubend laut. Es gibt im Schlafzimmer keinen Stuhl, um etwas abzulegen.

2026-01-04 • via Nuitee
L
logane • family_with_children • fr
9
Superbe
2026-01-02 • via Nuitee
J
jacques • solo_traveller • fr
9
Bonne expérience
Pros:

La situation, le calme, le petit déjeuner, la dimension de la chambre

2026-01-02 • via Nuitee
J
joel • family_with_children • fr
10
Superbe séjour!
Pros:

Le petit village est agréable. L’emplacement de l’hôtel était top. L’accueil était vraiment agréable et souriant.
La chambre était superbe!

2025-12-30 • via Nuitee
E
Estelle • family_with_children • se
8
2025-12-29 • via Nuitee
A
Amin • couple • nl
6
Pros:

The lady was super kind and nice, and the hotel in general was good. The room was big enough and clean, and there is a backyard where you can park your car.

Cons:

There were two small things we didn’t like, however:
1. Since it is a pet-friendly hotel, you may sometimes hear dogs barking during the night.
2. There was no trash bin in the toilet, and the toilet and bathroom were separate, which was a bit inconvenient.

2025-12-28 • via Nuitee
N
noela • couple • fr
10
Pros:

Le calme. L'accueil de la propriétaire. Le charme de l'hôtel et du village

Cons:

Hôtel un peu isolé.

2025-12-27 • via Nuitee
T
Truong Minh • couple • fr
10
Exceptionnel
Pros:

La chambre est spacieuse et confortable, le petit déjeuner est royal, l’emplacement est proche de Strasbourg, la responsable est très aimable.

2025-12-27 • via Nuitee
S
sandrine • couple • fr
8
2025-12-27 • via Nuitee
D
Duson Olivier • couple • be
9
2025-12-23 • via Nuitee
R
rafael • family_with_children • es
10
Pros:

Esta todo en general bien y las personas estupendas

2025-12-22 • via Nuitee
K
KARINE • couple • fr
5
Rapport qualité prix pas au rendez-vous
Pros:

Emplacement

Cons:

L’odeur de remontée d’égouts dans la chambre, le petit déjeuner avec des moitiés de petits pains au chocolat et moitié de croissant dont la fraîcheur était douteuse.

2025-12-22 • via Nuitee