DoubleTree by Hilton Nairobi

Hotels
•
Doubletree by Hilton
8.4 (350 reviews)
Ngong Lane, off Ngong road , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Large rooms
Good food options
Cons:
Neighborhood safety concerns
Small beds

Categories

Cleanliness
8.65
Guests praised the shower and cleanliness.
Service
8.81
Friendly and helpful staff were highlighted in reviews.
Location
7.65
Neighborhood safety concerns were mentioned.
Room Quality
8.11
Large and comfortable rooms were appreciated.
Amenities
8.64
Good food and various options were noted.
Value for Money
8.6
A worthwhile experience based on provided feedback.
Food and Beverage
8.15
Breakfast was well-received but not extensively mentioned.
Overall Experience
8.62
General satisfaction with the stay was expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:31

Property Description

Contemporary Design and Comfortable Rooms
Doubletree By Hilton Nairobi offers a modern and stylish stay with air-conditioned rooms equipped with LCD TVs, safety deposit boxes, and complimentary tea-and-coffee facilities for your comfort.

Dining with a View
Enjoy a delicious buffet breakfast and international cuisine at the hotel's restaurant with an outdoor terrace overlooking the pool. Unwind with evening drinks at the chic Piano Lounge.

Convenient Amenities and Facilities
Benefit from a 24-hour fitness center, business center, gift shop, and meeting facilities during your stay. With easy access to shopping malls and proximity to the airport, Doubletree By Hilton Nairobi ensures a convenient and enjoyable experience.

Book your stay now at Doubletree By Hilton Nairobi for a memorable and comfortable visit!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 350 reviews
Cleanliness: 8.65
Service: 8.81
Location: 7.65
Room Quality: 8.11
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 8.15
Overall Experience: 8.62
R
Reiner • solo_traveller • de
7
2026-02-13 • via Nuitee
D
David • solo_traveller • gb
5
Ticked the box and served a function near to Wilson airport.
Pros:

Do not know about breakfast

Cons:

A rather drab place without much atmosphere. Dinner was quite good.

2026-02-10 • via Nuitee
S
Stanley • family_with_children • us
8
2026-02-08 • via Nuitee
N
Navraj • couple • ke
10
2026-01-22 • via Nuitee
J
Joachim • solo_traveller • tz
9
2026-01-19 • via Nuitee
T
Tyra • couple • gb
9
2025-12-31 • via Nuitee
P
Pulane • solo_traveller • ls
10
Pros:

I enjoyed the shower, the water is flowing, clean, and always warm. Moreover, i like how secure the place is. Excellent

Cons:

Nothing

2025-12-05 • via Nuitee
K
Karina • solo_traveller • ee
9
2025-12-03 • via Nuitee
D
doris • solo_traveller • ch
8
2025-12-02 • via Nuitee
O
O'Rear • solo_traveller • us
9
2025-11-27 • via Nuitee
G
Gollo • couple • ke
9
Pros:

Cleaness

Cons:

Nothing

2025-11-17 • via Nuitee
N
Nassiwa • couple • ug
4
Excuse not aligning to information in booking.com
Pros:

The bed

Cons:

They couldn't extend the booking to an additional day as previously promised to cater for the late flight at 10pm, which we were willing to pay for saying they were fully booked. yet booking.com showed availability of rooms.

2025-10-26 • via Nuitee
G
Georgios • couple • gb
8
2025-10-25 • via Nuitee
N
Neels • extended_group • za
10
2025-10-22 • via Nuitee
M
Maree • extended_group • za
10
2025-10-05 • via Nuitee
E
Emily • couple • ca
8
2025-10-04 • via Nuitee
K
Koaze • solo_traveller • ke
7
2025-09-28 • via Nuitee
C
Charles
10
Pros:

Clean

2025-09-15 • via Nuitee
C
Chern • family
10
Pros:

Nice & clean setting
Professional & helpful service staffs
We have a good rest after an exciting Safari trip

2025-09-14 • via Nuitee
B
Bishop Daniel Youssef Cohen • solo_traveller • us
10
Always wonderful
Pros:

top in everything really
The Excellency with all it’s meaning

2025-09-13 • via Nuitee