Incheon Hotel Airstay

The room is dark in general, one light not working. Sower head can’t not be fixed. Staff not professional. No extra pillow. Air smells nasty.

My room has everything i need, bed was a little bit hard but i still slept well. The receptionist is not helpful, he was using his personal phone and not helping guests, even though i rung the bell several times, he didn’t care

We only stayed at Incheon Airstay Hotel for one night because they ran a shuttle bus to take us to the airport the next morning. But there was so much more the hotel offered. Our room was huge compared to other stays in Korea. We were a short walk to the local park which made foravery relaxing afternoon. There are lots of places to get food and we had the best burgers ever at a local restaurant. Hotel staff were very helpful and we were at the airport the next morning with no fuss at all. When I am in South Korea again I will only be looking to book at the Hotel Airstay

old building

easy and fast to move for the next day trip. I like the shuttle. driver are very friendly as well as front desk person.

Everyone was really nice

The staff is kind and airport shuttle service is helpful.

OK option

Bed sheets were clean, but bathroom and room floors were not cleaned thoroughly. Rooms and bathrooms are very outdated. But if you are just looking for an inexpensive option to sleep and not a hotel to hangout at, this place is fine for the amount they charge.

No transportation to or from the airport.

Really nice welcome to us and accommodating an early check-in (but at a modest price). Please note this is subject to the rooms being cleaned and available.

Accessible to the airport (about 15,000KW) and local shops and good restaurants. Worth the price and value.

Bathroom needs to be some work done and newer towels for the guests

I will not stay here again. No wash cloth and I don’t like the area!!!!

Good

We stayed here for four hours, really just to catch up on a few hours of sleep. I had communicated our estimated time of arrival twice but there was no one in the lobby when we arrived. Waited for about 30 minutes before we were able to check in. I booked for a twin room and was upgraded to triple - I was with two kids. While I thought it was an upgrade, the moment I opened the door, the flooring was so worn down and looked dirty. The flush of the toilet bowl was also very weak.On the flip side, the linens were clean and the airport transfer was really a plus. Also, the rate was very affordable. Overall I wouldn't stay here again but grateful for their airport transfer service.

I guess good for the price but the facility was outdated. Bathroom had ants and we found several hairs in bedsheets. AC took a long time to cool down the room but it worked. Shuttle was convenient. The shuttle van was new and nice. The staff were very kind and friendly. Just outdated building and cleaning could be improved

Everything is great, but I called desk 15 multiple times to get a shuttle, but apparently, I was simply ignored. I had to get a taxi instead.

The service is terrible. It says that free shuttle from the airport to the hotel will be provided. However, that is not true. Tried to call or Whatsapp according to the instructions. No response. Room is old with smell. Do not recommend.

Check-in took over 30 minutes. The front desk staff was slow, unfriendly, and didn’t speak any English, which made everything harder. The entire process was done on paper, which felt outdated and frustrating.

Then I got to the room… and it honestly felt like things got worse.
Where am I? North Korea?? 😭

The room felt old and neglected.
• Bedsheets had visible stains
• The mattress was rock hard
• Pillows felt like the ones they hand out on airplanes — thin and uncomfortable
• No luggage cart available, and I had several bags to manage on my own

I stood in the room thinking, Should I just run away and check into the Golden Tulip? But I was already exhausted from missing my flight, so I stayed.

Pros?
• The shuttle works
• There’s a TV

That’s about it. Not worth it otherwise.

The driver that picked us up from the airport was very kind and spoke good English, so we were able to communicate easily. The reception area and the hallways are very nice, but the room itself was very rundown. The floors look like the carpet had been torn out but not replaced and there was sticky residue that got on our socks. The beds were very hard, but the linens were clean. The shower room is gross; there was some type of vent above the shower that is oozing black stuff and dripping into the shower stall. Mold/mildew a serious problem. I don't recommend staying here.