Kimberley Hotel Georgetown

Hotels
7.5 (1804 reviews)
No.36, G-02, Jalan Sungai Ujong , George Town , MY

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.71
Some complaints about cleanliness and maintenance, especially regarding the bathrooms.
Service
8.68
Staff generally received positive remarks for their friendliness and helpfulness.
Location
9.22
Great location with easy access to restaurants and attractions.
Room Quality
6.17
Rooms are small and outdated, with issues noted about bed comfort and noise.
Amenities
7.2
Basic amenities provided; however, some feedback regarding toilet and shower design.
Value for Money
7.66
Good price for a budget hotel, though some elements could use improvement.
Food and Beverage
6.71
Breakfast options limited, though nearby eateries provide good variety.
Overall Experience
7.68
Mixed feedback; acceptable for short stays on a budget.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:49

Property Description

Prime Location in George Town
Experience the charm of the UNESCO World Heritage Site with a stay at Kimberley Hotel Georgetown.

Comfortable Accommodations
Relax in rooms equipped with modern amenities such as air conditioning, flat-screen TV, and complimentary toiletries.

Convenient Services and Dining
Enjoy a continental breakfast at the in-house restaurant offering international cuisine. Take advantage of 24-hour front desk services, business center, and explore nearby shopping and dining options.

Book now for a memorable stay at Kimberley Hotel Georgetown and make the most of your Penang visit!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

From 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

The hotel requires a refundable security deposit of RM 50 per night upon check-in by cash or credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.5
Based on 1804 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 7.68
M
MEGAT DARULREDZUAN • couple • my
8
Strategic and comfort place to stay within your budget.
Pros:

The hotel is walking distance for food, shopping and public transportation. Don't forget to use free CAT bus for moving around.

Cons:

The shower is partitioned with shower curtain instead of sliding door within the bathroom.

2026-10-31 • via Nuitee
F
fiveklein • family_with_children • gb
7
Pros:

It is a very good location and easy to walk around the city

Cons:

It is such a dangerous footpath for blind people. I wasn't able to walk because stupid car and motorbike on the footpath!

2026-10-27 • via Nuitee
J
Justine Gratecap • solo_traveller • fr
10
2026-10-26 • via Nuitee
E
Erin • family_with_children • nz
8
2026-10-26 • via Nuitee
R
Reinhold • couple • at
9
Gutes Quartier, um Georgetown zu besichtigen
Pros:

Gute Lage, freundliches Personal

Cons:

Ablageregal fehlt im Bad
Mehr Obstsuswahl wäre gut

2026-10-26 • via Nuitee
W
Wai Yee • couple • sg
5
Disappointed, poor value for money paid
Pros:

Location.

Cons:

The chanting from the mosque every morning before 6am, wakes everyone up. Room was definitely smaller than photos, aircon took awhile to cool room down so very uncomfortable after a hot day out in Penang tropical climate. Breakfast wasn’t great either, very limited menu.

2026-10-25 • via Nuitee
R
roger • family_with_children • gb
9
2026-10-24 • via Nuitee
C
Carine • solo_traveller • fr
8
2026-10-23 • via Nuitee
A
Ayon Das • solo_traveller • bd
8
2026-10-20 • via Nuitee
S
Stanley • family_with_children • sg
9
Location is 10/10, slightly old but still very good stay.
Pros:

Great value for money and location is 10/10. Staff is good.

Cons:

The room is slightly old but still working and smaller than expected. View is not great but could be worse.

2026-10-19 • via Nuitee
S
Sajeenthan • couple • fr
8
2026-10-19 • via Nuitee
D
David • family_with_children • gb
7
2026-10-15 • via Nuitee
P
Poroch • family_with_children • au
7
Good value for money hotel, near the night markets.
Pros:

Room good size, we had the family suite. Beds comfortable air-conditioning very good and staff very friendly.

Cons:

The breakfast was appreciated but average.

2026-10-12 • via Nuitee
J
JOACHIM • solo_traveller • de
7
2026-10-11 • via Nuitee
X
Xinning • couple • sg
6
2026-10-10 • via Nuitee
X
Xinning • solo_traveller • sg
4
2026-10-10 • via Nuitee
A
Abdul Rahman • family_with_children • my
8
2026-10-10 • via Nuitee
T
Thanatdech • extended_group • th
8
2026-10-08 • via Nuitee
R
Rosramiza • solo_traveller • my
10
2026-10-07 • via Nuitee
S
sara • solo_traveller • it
8
albergo comodo per visitare il centro storico a piedi
Pros:

posizione comoda alle attrazioni, ma abbastanza defilata per non essere nella confusione

2026-09-18 • via Nuitee