Kimberley Hotel Georgetown

Hotels
7.5 (1734 reviews)
No.36, G-02, Jalan Sungai Ujong , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.71
Some complaints about cleanliness and maintenance, especially regarding the bathrooms.
Service
8.68
Staff generally received positive remarks for their friendliness and helpfulness.
Location
9.22
Great location with easy access to restaurants and attractions.
Room Quality
6.17
Rooms are small and outdated, with issues noted about bed comfort and noise.
Amenities
7.2
Basic amenities provided; however, some feedback regarding toilet and shower design.
Value for Money
7.66
Good price for a budget hotel, though some elements could use improvement.
Food and Beverage
6.71
Breakfast options limited, though nearby eateries provide good variety.
Overall Experience
7.68
Mixed feedback; acceptable for short stays on a budget.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:49

Property Description

Prime Location in George Town
Experience the charm of the UNESCO World Heritage Site with a stay at Kimberley Hotel Georgetown.

Comfortable Accommodations
Relax in rooms equipped with modern amenities such as air conditioning, flat-screen TV, and complimentary toiletries.

Convenient Services and Dining
Enjoy a continental breakfast at the in-house restaurant offering international cuisine. Take advantage of 24-hour front desk services, business center, and explore nearby shopping and dining options.

Book now for a memorable stay at Kimberley Hotel Georgetown and make the most of your Penang visit!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

From 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

The hotel requires a refundable security deposit of RM 50 per night upon check-in by cash or credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for MYR 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1734 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 7.68
L
Lee Tung • solo_traveller • my
10
2026-06-05 • via Nuitee
C
Christian • couple • it
10
Pros:

Pulita centrale staff gentile

2026-06-05 • via Nuitee
L
Lee Tung • solo_traveller • my
10
2026-06-05 • via Nuitee
K
Kenichi • solo_traveller • th
8
2026-06-03 • via Nuitee
D
Daniel Remegius • solo_traveller • my
7
Pros:

Easy excess to town

Cons:

None

2026-06-03 • via Nuitee
R
Rebeca • extended_group • my
7
Pros:

Tempat yg bagus dan strategik senang cari mall senang cari tempat makan. Safety pun baik

Cons:

Staff kurang mesra, boleh upgrade sikit jangan kerana orang tdk pandai berbahasa english layan acuh tak acuh

2026-06-01 • via Nuitee
P
Poh Hwa • family_with_children • my
6
Overall acceptable but not as agoid as others…
Pros:

The location was just nice for going to enjoy the food and some other spot for visiting by walking distance….

Cons:

No reserve carpark for hotel guest… hopefully can get improve on this…

2026-05-31 • via Nuitee
D
Duane Sng • solo_traveller • sg
8
Easy access to street foods
Pros:

Spacious room, nice bed but can do with a change of the mattress. Cupboard for hanging clothes. Desk n small fridge.

Cons:

Lumpy mattress, towers needs to be replaced as they are worn out n rough.

2026-05-28 • via Nuitee
S
Susie • family_with_children • sg
8
Quite happy with the stay because it is convenient to get Grab transport and the place is quiet
Pros:

Breakfast was good
Location is excellent
Walking distance to Shopping malls and eating places

Cons:

Room abit small for 2 persons
Also should have hand soap and slippers

2026-05-26 • via Nuitee
A
Aliana • extended_group • my
7
overall smua okey staff peramah
Pros:

kawasan yg strategik d bandar dkt dgn restoran, and selesa hotel ni

Cons:

sterika perlu upgrade dkt bilik

2026-05-26 • via Nuitee
U
Usha • solo_traveller • my
9
Pros:

I am and my husband so happy to stay in room 204 upgrade room with balcony....amazing

Cons:

The balcony

2026-05-20 • via Nuitee
P
Paul • solo_traveller • au
10
Pros:

Great location. Excellent bathroom
Massive bed.

Cons:

Tv did not work but who wants to watch TV whilst on holiday

2026-05-19 • via Nuitee
G
ganesan • solo_traveller • my
8
Pros:

All in the facilities

Cons:

Nothing

2026-05-19 • via Nuitee
C
Chia • family_with_children • sg
8
QUIET AND COMFORTABLE BED EXCEPT THE FLOOR
Pros:

CONVENIENT TO RESTUARANT & SHOPPING CENTRE WITHIN WALKING DISTANCE

Cons:

BUILDING ABIT OLD, OUR ROOM FLOORING HAD QUITE ALOT OF DAMAGES NEED TO FURNISH

2026-05-18 • via Nuitee
M
Muhammad • solo_traveller • pk
8
Pros:

We loved the breakfast buffet. Facilities were fine. Location was on point near to komtar to access all transportation facilities.

Cons:

Room was too small.

2026-05-16 • via Nuitee
M
Muntoh • family_with_children • my
8
2026-05-16 • via Nuitee
T
Trần • extended_group • vn
10
2026-05-16 • via Nuitee
J
Jamai • couple • fr
9
Pros:

Le petit déjeuner délicieux merci et personnel agréable

2026-05-14 • via Nuitee
M
Maria • family_with_children • my
8
2026-05-14 • via Nuitee
S
Soner Tahsin • couple • tr
8
Nice hotel with good price
Pros:

Everything was good.

Cons:

Breakfast. You should add some western foods for breakfast

2026-05-14 • via Nuitee