citizenM Tower of London

Hotels
•
CitizenM
8.8 (11503 reviews)
40 trinity square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Modern amenities
Cons:
Check-in issues
Noise disturbances

Categories

Cleanliness
8.05
Complaints about the noise from the fire alarms and general maintenance issues.
Service
9.55
While there were issues during check-in, staff assistance was eventually provided.
Location
9.55
Great location directly by the U-Bahn station.
Room Quality
8.55
The room was compact and well-equipped but had some noise issues.
Amenities
9.05
Modern tech features but lack of breakfast included at the price.
Value for Money
8.55
Felt overpriced for the overall experience and issues encountered.
Food and Beverage
8.05
Breakfast options were limited due to system issues.
Overall Experience
9.05
Mixed feelings due to noise and service issues but with some good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:05

Property Description

Luxury Rooms with High-Tech Features
citizenM Tower of London offers 370 luxury fitted rooms with innovative technology. Guests can control room settings and entertainment through an iPad or the citizenM app, making their stay convenient and personalized. Some rooms even boast stunning views of iconic London landmarks.

Convenient Amenities and Services
From free super-fast WiFi to a power rain shower, citizenM ensures guests have everything they need for a comfortable stay. The hotel also provides a breakfast buffet each morning, perfect for starting the day off right.

Rooftop Meeting Space with Breathtaking Views
For business travelers or special events, the hotel offers rooftop meeting rooms with panoramic views of the Tower of London and the river Thames. It's an ideal setting for productive meetings or memorable gatherings.

Experience luxury, convenience, and breathtaking views at citizenM Tower of London. Book now for an unforgettable stay!

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The cloudM rooftop bar open daily from 3.00 PM to 11.00 PM (last orders 10.30 PM) self service and app ordering.


When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 11503 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
J
Jo • solo_traveller • gb
8
Modern, comfortable and clean and in a perfect area
Pros:

staff were friendly and helpful, being patient with me while I worked out the booking in on an iPad. The room was perfectly sized, and I liked being able to control the TV, blinds etc from the iPad in the room. Breakfast was lovely, and I loved that the kitchen and bar stayed open until late. The pizza was delicious.

Cons:

I wished there had been drinking water or tea or coffee making facilities in the room - I stayed while it was very hot and had to go down to buy a drink in the bar if I was thirsty throughout the evening. The extra costs soon added up.

2026-06-20 • via Nuitee
M
M. Lötscher • solo_traveller • de
8
Pros:

Zentrale Lage, schöne Aussicht, moderne Einrichtung, grosses Doppelbett

Cons:

Das Badezimmer hatte Glaswände und konnte nicht richtig geschlossrn werden. Keine Privatsphäre.

2026-06-20 • via Nuitee
A
anonymous7897tt6 • solo_traveller • gb
7
Pros:

Good location and price

Cons:

Lukewarm shower, safe in room didnt work and room needed a bit of airing as was slightly smelly

2026-06-19 • via Nuitee
C
Charlotte • solo_traveller • gb
9
2026-06-18 • via Nuitee
D
DIETER • extended_group • de
8
2026-06-18 • via Nuitee
S
Savio Joseph Lawrence • solo_traveller • in
10
2026-06-18 • via Nuitee
S
steve • couple • gb
8
2026-06-18 • via Nuitee
Z
Zeana • couple • gb
9
One night stay in excellent location with everything you need
Pros:

It’s quirky, it’s an excellent location for the city, a great roof top bar

Cons:

Nothing to dislike

2026-06-18 • via Nuitee
C
Claudio • solo_traveller • mx
10
Excepcional
Pros:

Ubicación, limpieza, calidad de las instalaciones, diseño vanguardista la fruta con yogurt

Cons:

El sabor de los huevos y frijoles
El tamaño de las habitaciones muy pequeño

2026-06-18 • via Nuitee
C
Corey • couple • de
9
2026-06-17 • via Nuitee
T
Tim • solo_traveller • gb
5
Rooftop bar shut, very disappointed.
Pros:

Love the concept, reception and rooms, have stayed many times before

Cons:

I booked 3 rooms to meet old friends with the attraction of the rooftop bar for our meeting. On arrival a sign said the rooftop bar was shut for the day/night. Very disappointed.

2026-06-16 • via Nuitee
L
Lana • solo_traveller • za
9
2026-06-16 • via Nuitee
A
anne • solo_traveller • ie
8
Pros:

Location was perfect!!

Cons:

Expensive breakfast

2026-06-15 • via Nuitee
G
Guilherme • solo_traveller • au
7
Cons:

The room is very small. For the price I was expecting something bigger.

2026-06-15 • via Nuitee
B
bukureshe • couple • gb
10
2026-06-15 • via Nuitee
B
bow350 • solo_traveller • gb
10
Pros:

What a great hotel in a great location and the staff were excellent. We're definitely staying again.

2026-06-14 • via Nuitee
D
Denisa • family_with_children • ch
9
2026-06-14 • via Nuitee
D
Dustin • solo_traveller • us
1
2026-06-14 • via Nuitee
S
Sigrid • extended_group • at
9
2026-06-13 • via Nuitee
S
Sarah • family_with_children • de
10
2026-06-13 • via Nuitee