Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Elegant Design
Cons:
Limited Breakfast
Some Rooms No Windows
Noise from Street

Categories

Cleanliness
10
Most reviews highlight the cleanliness as outstanding and well-maintained.
Service
10
The staff was consistently described as friendly and accommodating.
Location
10
Multiple reviews praised the convenience and central position of the hotel.
Room Quality
10
Some rooms were described as claustrophobic and some lacked windows.
Amenities
10
Amenities were accepted positively but accompanied by some comments on the breakfast.
Value for Money
10
Overall good value for the quality provided, despite some exceptions for breakfast.
Food and Beverage
10
Breakfast options were frequently criticized for their limited portions.
Overall Experience
10
Overall positive experiences with guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Luxurious Accommodations

Hotel & Suites Country, located in Valladolid, offers a luxurious stay just 45 km from Chichen Itza. Indulge in our well-equipped rooms with city views, kitchenettes, and modern amenities such as flat-screen TVs and free WiFi.

Relaxation and Convenience

Unwind by the outdoor swimming pool or take a stroll in the garden and terrace. Enjoy the convenience of free private parking, an on-site restaurant, and a 24-hour front desk to cater to all your needs.

Explore and Discover

With a tour desk available, venture out to explore the nearby attractions or simply soak in the serene ambiance of the hotel. Book your stay at Hotel & Suites Country for a truly memorable experience.

Important information:

Tesla vehicle chargersPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

10
Based on 1562 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Raeymaekers • extended_group • be
8
2026-05-22 • via Nuitee
B
Branko • family_with_children • si
9
Pros:

150m from centro, car parking, nice rooms, pool..

Cons:

x

2026-05-21 • via Nuitee
A
Armando • family_with_children • hn
8
Estancia en familia
Pros:

El hotel muy cerca de todo. Muy lindo y el personal amable.

Cons:

Te incluyen el desayuno, pero es muy pobre, no tiene sino lo básico ( pan, café, fruta y un poco de cereal) es mejor que no te lo incluyan y comprar a la carta, así nos tocó el 2 dia.

2026-05-20 • via Nuitee
A
Alan • family_with_children • mx
10
2026-05-20 • via Nuitee
A
Ann • solo_traveller • us
9
Nice hotel
Pros:

The hotel is centrally located. The hotel is very nice and clean. The beds are comfy a/c works. Pool is very nice and stays open till 11 pm.

Cons:

The staff is kind of rude. I felt cheated with the pictures of breakfast. They say breakfast is included and show pictures of food but when you get there they say it's only toast and juice.

2026-05-15 • via Nuitee
A
Ann • solo_traveller • us
9
Good location
Pros:

Excellent location

Cons:

Breakfast was deceiving and booking website. Says breakfast included and shows pictures of food but only gives you toast and juice.

2026-05-15 • via Nuitee
A
Ann • solo_traveller • us
9
Pros:

Nice hotel.

2026-05-15 • via Nuitee
F
Francesco • solo_traveller • jp
10
Pros:

Staff and receptionists are really nice.
The best in Valladolid!

2026-05-14 • via Nuitee
G
Gabriel • couple • fr
9
Confortable
Pros:

Private Parking
Good breakfast included with booking (basic but good)
Air conditioning works well
Confortable bed

2026-05-14 • via Nuitee
B
Barbara • family_with_children • us
2
Big time Bait and switch happening here…not sure how they get away with this. I took pictures of the ugly room but I thi
Pros:

The central pool area was beautiful

Cons:

They advertised the beauty and elegance of the main pool area and stuck us in a crappy run down old apartment style room in a building across the street from the restaurant and pool. It had a kitchen with no dishes or pans …(?) we went and asked about that and they unlocked a cabinet in their office and gave us a couple of old pans from the 1950’s ..the handles broke off immediately. They were so stingy with the terrible toilet paper, which was perfumed with cancer causing chemicals. The room wasn’t cleaned, especially the bathroom had hairs left behind all over from previous guests. The price they charged for this experience is outrageous and they add a chunk of change for an awful breakfast of stale baguette , jam , 2 tablespoons of warm yogurt with 1 tablespoon of granola to liven it up! Sub-par coffee and watery juice.

2026-05-12 • via Nuitee
H
Hernandez Dominguez • solo_traveller • mx
10
2026-05-12 • via Nuitee
W
Walter • solo_traveller • mx
9
Cons:

No colocan agua de cortesía en la habitación, sería muy agradable encontrarla al llegar siendo un lugar caluroso.

2026-05-09 • via Nuitee
E
Eamonn • couple • gb
10
Great hotel, location and facilities are excellent
Pros:

The pool area is beautiful and the room was modern, spacious with ample facilities.

Cons:

Nothing all were excellent

2026-05-09 • via Nuitee
L
ludovic • family_with_children • fr
10
Très beau hôtel bien situé avec belle piscine
Pros:

Emplacement. Équipement. Service

Cons:

Rien

2026-05-09 • via Nuitee
R
Rodriguez • solo_traveller • mx
10
Pros:

Instalaciones, alimentos, atención y limpieza

Cons:

Todo bien

2026-05-06 • via Nuitee
N
nadia • family_with_children • fr
5
Bonne emplacement si court séjour
Pros:

La proximité du centre

Cons:

Le manque d’insonorisation pour la fiesta à la piscine, prévoir des bouchons d’oreilles

2026-05-06 • via Nuitee
L
LLUIS • extended_group • es
6
2026-05-05 • via Nuitee
L
Loria de la Vega • solo_traveller • mx
9
2026-05-05 • via Nuitee
E
Emilie Thaning • couple • dk
8
Pros:

Fint værelse med en god seng.
Hjælpsomt personale.
Rigtig god beliggenhed.

Cons:

Badet kunne trænge til en opgradering.

2026-05-03 • via Nuitee
C
Courteney • solo_traveller • au
8
Convenient location, comfortable stay
Pros:

Pool area was great and all the statues made for a pretty aesthetic. My room was spacious and the bed comfortable enough. Walking distance to the bus station/main square was about 10 minutes. Staff always happy to swap out a towel you used at the pool for one to use in your bathroom. We also arrived about 2 hours before check in and all our rooms (3 friends on separate bookings) were ready.

Cons:

The hot water was very temperamental and the sound carried from other rooms. The AC and fan provided air over the beds but not really throughout the kitchenette

2026-05-02 • via Nuitee