Hotel Arenas del Pacifico

Hotels
8.9 (202 reviews)
Colorin, 507 , Santa Cruz Huatulco , mx

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Cons:
Old room smell
Limited amenities

Categories

Cleanliness
8.61
Mentioned as clean, but some rooms smelled old and had issues.
Service
9.58
Staff was noted to be friendly, helpful, and attentive.
Location
9.62
Great location, close to key attractions and eateries.
Room Quality
8.07
Rooms were clean but some felt dated and lacked amenities.
Amenities
8.1
Limited amenities mentioned, lacking items like soap and a fridge.
Value for Money
9.56
Good value with breakfast included and reasonable pricing.
Food and Beverage
8.61
Breakfast generally rated positively but had room for improvement.
Overall Experience
9.08
Overall a positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:03

Property Description

Luxurious Outdoor Pool
Hotel Arenas del Pacifico boasts a refreshing outdoor pool, perfect for a relaxing swim under the sun.

Delicious Dining Experience
Indulge in a culinary journey at our on-site restaurant, offering a variety of delectable dishes to satisfy your taste buds.

Convenient Location
Located just a stone's throw away from Santa Cruz town centre and a short walk from the bus station, Hotel Arenas del Pacifico offers easy access to the heart of the city.

Book your stay at Hotel Arenas del Pacifico now and experience the perfect blend of comfort and convenience during your visit.

Important information:

Please note that there is a 5% charge when you pay with a (Visa, Mastercard, American Express etc..) credit card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 202 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 9.56
Food and Beverage: 8.61
Overall Experience: 9.08
P
Paniagua family_with_children mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-03-25 via Nuitee
N
Najera family_with_children mx
10
2026-03-23 via Nuitee
T
Tara-Lee couple ca
9
Staff are so friendly and the cleanliness was beyond excellent
Pros:

It was small and quaint and I loved the old Mexican feel to the hotel

Cons:

There was nothing I didn’t like

2026-03-22 via Nuitee
P
Paula solo_traveller ar
10
Excelente estadía !
Pros:

La limpieza y la atención del personal así como la ubicación a 3 cuadras del centro

Cons:

Solo saber que no tiene ascensor pero si rampa para llevar equipaje

2026-03-20 via Nuitee
L
Linda family_with_children ca
9
A Hidden Gem in La Crucecita
Pros:

We stayed for 30 days and absolutely fell in love with them. The facility was exceptionally clean, beds real comfy, shower hot and great pressure. Breakfast was good with lots of variety. Pool looks cool and is cool. Very quiet.

Cons:

WiFi and TV not great.

2026-03-18 via Nuitee
A
alessia family_with_children it
10
Pros:

Posizione, struttura, personale, colazione

2026-03-18 via Nuitee
R
Rona couple gb
10
We always use this hotel in Huatulco as it’s so comfortable and friendly.
Pros:

Staff so friendly and helpful. In the centre of town so near lots of restaurants and bars. Room and swimming pool lovely. A very good breakfast is included.

Cons:

Would help if the WiFi could be improved. We managed as we had an international data plan and easy to use the WiFi in local bars.

2026-03-18 via Nuitee
A
Adrienne solo_traveller ca
10
Brilliant+ safe place to visit for several nights. Very relaxing+laid back. Definitely would go back
Pros:

Location near the end of a quiet street but within a 2 block walk to the city square (Zocalo) in La Crucecita.
Breakfast was chosen off the menu of about 5 choices, and never failed to disappoint. Very happy with my deluxe King room (as booked), on top floor and overlooking the pool. Small balcony too..

Cons:

There was absolutely nothing I didnt like!

2026-03-15 via Nuitee
D
Donna family_with_children ca
10
2026-03-12 via Nuitee
K
Karina family_with_children mx
10
Pros:

Muy buenas instalaciones

2026-03-10 via Nuitee
I
Ilse family_with_children nl
9
2026-03-07 via Nuitee
E
Elizabeth couple ca
9
2026-03-02 via Nuitee
H
Harv couple ca
10
2026-03-01 via Nuitee
L
Lesley couple it
8
Very friendly staff, good size room, nice pool area to relax.
Pros:

Quiet part of town with pretty backdrop of greenery. Room was spacious, with balcony overlooking pool. Breakfast range of food limiting.

Cons:

Wider choice for breakfast.

2026-02-28 via Nuitee
P
Patricia couple ie
8
Pros:

We very much enjoyed staying at Hotel Arenas del Pacifico. The hotel has great character, was exceptionally clean and staff were helpful and friendly. Reasonable breakfast was included. Location was excellent to have dinner in town.

2026-02-24 via Nuitee
R
Rene solo_traveller ca
10
My 2 night stay was my first introduction to La Crucecita and Hotel Arenas Del Pacifico- fantastic!
Pros:

I loved this sweet hotel! It was so charming and absolutely lovely-- my room was on an upper floor and had a little balcony facing the back of the hotel, so very quiet. My room and the entire hotel was absolutely immaculate!! The ambience of the hotel ,including my room, held a true Mexican feel . Breakfast was included and served on a shaded outdoor patio. Delicious! Pool perfect and clean. Thank you to Irma and staff
for your outstanding hospitality and kindness!

Cons:

That I didn't stay longer.

2026-02-23 via Nuitee
M
marie helene family_with_children fr
9
2026-02-14 via Nuitee
P
Paolo couple it
9
Pros:

la ubicación, la alberca, el desayuno, la cajafuerte, la limpieza, el personal del hotel

Cons:

la toallas de cuerpo demasiado pequeñas

2026-02-11 via Nuitee
H
Hortensia family_with_children mx
10
Vacaciones de lujo
Pros:

Limpio, cómodo, habitación de muy buen tamaño, me gustó que tenía espacio para colgar ropa húmeda, la atención muy buena

Cons:

Todo muy bien

2026-02-11 via Nuitee
I
ian couple gb
9
Comfortable, clean and friendly local hotel in good location
Pros:

Lovely staff, comfortable room with comfortable beds, very clean with daily housekeeping. Fridge and a/c in room. Easy walk to central square. 2 restaurants next door. Nice pool.

Cons:

Wi-fi could be a bit hit and miss. Breakfast only ok.

2026-02-10 via Nuitee