Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful ambiance
Delicious food
Clean and well-maintained facilities
Cons:
Location may require walking to reach the best beaches
Limited pool service
Some room configurations may not offer optimal comfort

Categories

Cleanliness
9.1
Most reviews highlight cleanliness and attention to detail, particularly the exceptional room cleaning frequency.
Service
9.6
Reviews consistently praise the friendly and attentive staff, enhancing the overall experience.
Location
8.6
While the hotel has a mostly pleasant environment, some guests noted that reaching attractive beaches requires a walk.
Room Quality
9.1
Rooms are described as spacious and well-maintained, contributing to a comfortable stay.
Amenities
9.1
Various facilities like the pool and spa meet the expectations for a premium hotel.
Value for Money
8.6
The quality of services and offerings, though noted to be a bit upscale, provides a strong sense of value according to guests.
Food and Beverage
9.1
The breakfast selection and overall dining experience received high marks from nearly all reviewers.
Overall Experience
9.6
Guests overwhelmingly express satisfaction, often describing their stay as memorable and enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:56

Property Description

Luxurious Seafront Property with Grand Amenities

Set on the seafront with direct access to the sea, Universal Grand León & Spa offers a lavish retreat just a short walk from the nearest beach. Enjoy the large outdoor and indoor pools for relaxation and recreation.

Relaxation and Wellness Facilities

Indulge in the sauna, gym, and chill out area with Balinese beds for the ultimate relaxation experience during your stay.

Gourmet Dining and Entertainment

Savor a 5-course dinner menu as a half-board guest, complete with a salad and dessert buffet. Visit the poolside bar "Bora-Bora" for daily set menus and snacks, adding a touch of culinary delight to your vacation.

Book now to experience the luxury and comfort of Universal Grand León & Spa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 273 reviews
Cleanliness: 9.1
Service: 9.6
Location: 8.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
G
Gaëlle • family_with_children • ch
8
Belle expérience hôtelière!
Pros:

À taille humaine et très chaleureux.

Cons:

Les deux lits simples pour mon mari et moi.

2026-07-25 • via Nuitee
M
Marc • couple • de
8
2026-07-23 • via Nuitee
R
Roland • family_with_children • ch
10
2026-07-23 • via Nuitee
M
michelle • couple • ch
8
2026-07-22 • via Nuitee
T
Thomas N. • solo_traveller • ch
9
Sehr empfehlenswert
Pros:

Sehr neu, freundlich und schön

Cons:

Alles war gut ausser dass es nicht adult only ist

2026-07-18 • via Nuitee
J
Janos • family_with_children • hu
8
Vissza mennénk csak reggelivel.
Pros:

Szép környezet, csendese szobák és környék. SPA nagyon jó, masszázs drága.

Cons:

Félpanzión voltunk, a vacsora nem nyerte el tesszésünket! Túl különleges és ízekben sokszor alulmarad az elvárttól. Volt amikor a lazac tartár szagos volt. A folyosókon fülled meleg van, viszont a a szobák és más helységek megfelelően légkondicionáltak.

2026-07-17 • via Nuitee
F
Fadi • solo_traveller • lb
9
2026-07-16 • via Nuitee
R
Rodion • couple • ua
9
2026-07-15 • via Nuitee
H
Håkon • family_with_children • no
10
2026-07-15 • via Nuitee
C
Caroline • couple • de
8
Wir hatten einen super Urlaub
Pros:

Es war sehr sauber und ordentlich

Cons:

Leider waren zu Stoßzeiten lange Wartezeiten. Ein
Frühstück und abends an der Bar auf Getränke

2026-07-12 • via Nuitee
S
Sandra • solo_traveller • ch
10
2026-07-11 • via Nuitee
S
Stefanie • couple • ae
7
Beautiful hotel
Pros:

Beautiful location. Friendly staff. Great food!

Cons:

I couldn’t select the room before we arrived and we arrived late and our twin beds were pushed together so we had to rearrange the room our self (we asked for help) and the room was by the lifts so very noisy in the morning!

2026-07-07 • via Nuitee
L
Lena • couple • de
9
Pros:

Super schönes Konzept, wahnsinnig tolles Frühstück und super nettes Personal

Cons:

Der Poolbereich ist leider nicht sehr groß.

2026-07-06 • via Nuitee
T
Thierry • solo_traveller • fr
9
Pros:

On mange très bien super qualité

Cons:

Les toilettes dans la chambre pas assez intimité
Horaires de la restauration le soir ferme a 21h30 trop tôt

2026-07-06 • via Nuitee
S
Susanne • family_with_children • de
8
Sehr geschmackvolle Hotelanlage.
Pros:

Der Service war hervorragend.
Atmosphäre und Einrichtung sehr geschmackvoll.

Cons:

Das Konzept des Badezimmers ist nicht optimal.
Passt nicht in das gesamte Konzept. Ein seperates Badezimmer mit Tür wäre besser.
Das Essen wat sehr lecker, könnte gerne etwas bodenständiger und einfacher sein.

2026-07-03 • via Nuitee
M
michael • couple • eg
9
A nice luxurious stay, with good service. And a great breakfast.
Pros:

It was a quiet hotel, and the breakfast was awesome, catering to all dietary restrictions.

Cons:

How the sun deck was facing the gift shop. Not a nice views. The gym could use more machines, barely had anything for strength training.

2026-06-21 • via Nuitee
Y
Yasemen • solo_traveller • de
5
Insgesamt ist es kein kinderfreundliches Hotel. Die Gäste sind auch genervt gewesen von spielenden Kindern am Pool. Ein
Pros:

Die Unterkunft ist sauber, modern und neu.

Cons:

Der Poolguard. Ziemlich unfreundlich, Kinder dürfen nicht frei spielen oder etwas lauter sein am Pool. War ätzend.

2026-06-20 • via Nuitee
M
Marcel Stéphan Fiorenzo • solo_traveller • ch
8
2026-06-20 • via Nuitee
S
Sandra • couple • ch
10
2026-06-17 • via Nuitee
J
Jorge Alejandro • extended_group • es
9
Una pasada de hotel , enfrente del mar , con Spa un gran desayuno y personal muy atento
Pros:

Todo , una pasada el hotel y tengo que hacer una mención especial a la responsable de recepción Mari Carmen gran profesional y persona.

Cons:

Me gustó todo , lo único que deberían poner máquinas de café en en desayuno, tardan en servir y poner en las mesas azucar y sacarina

2026-06-16 • via Nuitee