Quality Inn & Suites Prestonsburg next to Mountain Arts Center

Hotels
•
Quality Inn
7.6 (237 reviews)
85 Hal Rodgers Drive , Prestonsburg , US
+1 606-263-1125

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location (close to Mac Center / good for road trips)
Friendly, helpful staff who went above and beyond
Good value / inexpensive
Convenient for travelers
Cons:
Poor cleanliness in several rooms (stains, smells, dirty windows)
Breakfast lacking or poorly stocked (no spoons, sparse choices, tasteless)
Outdated or stained furniture and uncomfortable sleeper sofa
Pet fee policy ($25/night) caused dissatisfaction
Small TVs and limited outdoor lighting

Categories

Cleanliness
4.5
Multiple reviews report sticky carpet, smells of beer/urine/mold, stained furniture, dirty windows and a dirty sleeper sofa; cleanliness is a notable negative.
Service
10
Consistently high praise for staff: employees went above and beyond, described as great, patient and helpful across several reviews.
Location
10
Repeated positive mentions: convenient for a road trip, close to the Mac Center; location is a clear strength.
Room Quality
5
Issues reported with room furnishings and fixtures: small TV, squishy/dirty sleeper sofa, stained or dated furniture; rooms need updates.
Amenities
6.8
Mixed reports: breakfast service problems and limited utensils/choices, small TVs and limited outdoor lighting mentioned; some positive notes but amenities uneven.
Value for Money
9
Several guests called the price cheap and the property good value, though some complaints about a $25/night pet fee reduced perceived fairness for pet owners.
Food and Beverage
6.5
Breakfast frequently criticized as sparse, tasteless or lacking utensils/yogurt, though a few guests praised the breakfast as fantastic.
Overall Experience
9
Overall mixed but generally positive: property met needs for many guests with excellent staff and good value, tempered by cleanliness and breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located in Prestonsburg, Kentucky, Quality Inn & Suites is just 7.8 km from Buckeye Station, offering easy access to nearby attractions.

Comfortable Accommodations
Guests can enjoy well-equipped rooms with modern amenities such as flat-screen TVs, coffee machines, and free WiFi. Family rooms and kitchenette options are also available for added convenience.

Exceptional Service
With a 24-hour front desk and air-conditioned rooms featuring desks, Quality Inn & Suites ensures a comfortable stay for all guests.

Experience a seamless blend of comfort and convenience at Quality Inn & Suites. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HTS

Location

Guest Reviews

7.6
Based on 237 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 5
Amenities: 6.8
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 9
C
Carol • couple • us
8
Overall the property met our needs. The employees were great!
Pros:

Good location for a stop on a road trip. The MAC next door is truly amazing.

Cons:

The breakfast could have been upgraded. By the last 15 minutes there were no spoons or yogurt. New towels would also be nice.

2026-10-26 • via Nuitee
A
Allen • couple • us
3
Yuck
Pros:

Location

Cons:

The carpet was sticky, the room smelled of old beer, urine and mold. The bathroom ceiling shows signs of a leak. The TV was too small. The breakfast was lacking, the hall way smelled. This place is in need of a remodel.

2026-10-25 • via Nuitee
R
Robert • solo_traveller • us
10
3 night stay
Pros:

Convenience, customer service

Cons:

Price could be less

2026-10-12 • via Nuitee
A
April • solo_traveller • us
10
Cons:

Could use a little update with the furniture. The sleeper sofa in my room was dirty and very squishy when you sat on it other than that it was nice.

2026-10-11 • via Nuitee
T
Tammy • couple • us
10
Staff was excellent. Breakfast was fantastic
Pros:

Location

Cons:

Could use some more lighting outside

2026-09-11 • via Nuitee
R
Raymond • couple • us
10
Stat was nice
Pros:

Convince to what we needed

Cons:

Charging a $25 a night per person et fee and yet still got a room with stained up furniture. Why not charge a security deposit then check room before leave and then refund. This is a big issue as we take our dogs everywhere. This just hits hard and wi make us consider other accommodations next time

2026-09-01 • via Nuitee
C
Crandall • family_with_children • us
9
2026-08-06 • via Nuitee
M
Miller • solo_traveller • us
10
2026-08-05 • via Nuitee
M
Misty • solo_traveller • us
10
Excellent
Pros:

Clean and comfortable. Great breakfast!

2026-08-04 • via Nuitee
G
Gardner • extended_group • us
3
dissapointed!
Pros:

breakfast was sparse and tastless

Cons:

food

2026-07-21 • via Nuitee
J
John • couple • us
9
2026-07-20 • via Nuitee
K
Kathy • couple • us
8
..
Pros:

..

Cons:

..

2026-07-09 • via Nuitee
L
LESTER • family_with_children • us
1
Pros:

Nothing I did not stay

Cons:

No tv Dirty windows dirty room

2026-07-05 • via Nuitee
H
Heather • couple • us
10
They were so great . Clean property. Great value
Pros:

The staff went above and beyond to make our stay great . We experienced a few issues that came up and the girl in the evening on June 28 (so 2nd shift ) so patient and kind and then the next day I had to go to the front desk and the 1st girl was also so nice and helpful . The price was cheap the room was great . Seriously good job guys

Cons:

Nothing

2026-06-29 • via Nuitee
J
Jones • solo_traveller • us
8
2026-06-15 • via Nuitee
L
linda • couple • us
8
Good location
Pros:

Convenient location close to Mac Center

Cons:

Lack of cleanliness

2026-06-14 • via Nuitee
H
Heather • solo_traveller • us
10
2026-06-05 • via Nuitee
K
Kerry • family_with_children • nz
7
2026-05-30 • via Nuitee
K
Kimberly • solo_traveller • us
8
2026-05-23 • via Nuitee
B
Bryan • couple • us
10
Peaceful stay
Pros:

The peaceful environment

Cons:

N/A

2026-05-15 • via Nuitee