Lavish Suites - Two Story Loft - Downtown Toronto

DO NOT BOOK a room here!! If negative stars were available, we’d hands down rate this dump -5stars. What you see in the phots that they’ve provided is nothing like what the actual place looks like. The whole experience was brutal. To start, when we arrived, we had to find the keys which were located in a lock box that was on a chain link fence with about 40 boxes. The lock box they describe is super difficult to find. Once we finally figured out how to check in, we got into the unit only to find it dirty and basically nothing like the pictures. All of the funiture in the photos had been removed and replaced with dirty old junk. The bed was a double not a queen, and we actually checked for bed bugs before using it. They provided 2 small towels that were actually wet which was disgusting. No blinds or curtains covering the huge window. We were so disgusted that we actually left and booked a proper hotel for the second night of our stay. We attempted to contact the manager several times at the 24/7 number provided but there was never an answer. We then contacted Expedia who also made multiple attempts to contact them. When they finally got through to someone, the man on the phone refused to give his name and ended up hanging up on the Expedia representative. Now we’re fighting to not only get a refund, but the $300 deposit they actually charged our credit card. It really ruined our entire trip as we spent hours on the phone trying to rectify the situation. Total SCAM!!!!!

Great location and a nice, super spacious place to stay!

Great location. Clean room but much smaller than the pictures show. Had a very difficult time with access to the building due to a missing key fob. Front desk was a bit rude about having to buzz us in and said she would not do it again and WE needed to figure out how to get in the building if we leave. A bit of stress but by 9:00pm (issue started at 4:03pm) a replacement fob was delivered. Owners kept great communication and the rest of the process was “as communicated.”

The location is great. "Checking in and out" was simple. When they tell you they're available to be contacted 24/7, they're not being honest. What you see in the ads pictures on Expedia's website isn't even close to what the place really looks like. Maybe the same walls. No furniture on the deck, one sad futon (not leather) with a tv stand and tv in the living room, no k-cup coffee maker/pods - only a regular coffee maker with no coffee, 2 sad towels, one washcloth, apartment was not clean, were told not to leave garbage with no direction where to take it before we left and the shower head leaked badly.

Area is top notch, especially if seeing a show at Budweiser/Exhibition. The room was fine, nothing special. Need blinds and a better house cleaner but nothing was wrong.

The apartment didn’t match the pictures. But overall it was very welcoming and me and my roommates did enjoy our stay.

The location & Neighborhoods is great. Instructions to check in is clear and easy.
Only things to help improve the suite is to put curtains up, have a more comfortable mattress, change the shower curtain & scrub the shower/tub more. It has great potential.

I was here for business trip. Condo is located in good location. The check in steps were very simple and i had a lovely stay.

This property is absolutely amazing for the price i paid for. The area is also very nice as every thing is in walking distance. I will come back here for sure.

A clean modern condo unit in a good location for getting downtown. All the basics for a short stay including some light cooking was provided.The building is located in an unlovely dead end street next to the freeway but the area seems safe and there is a grocery store and several cafes near by. Communication with the property managers was by email and prompt. There were several warnings to avoid speaking to the building concierge which make you feel like you are skulking in and out of the place but there was no real problem.

Right next to a great coffee shop and some nice restaurants. Walking distance to Chinatown, and a quick Uber away from the best shopping areas in the city. Not a bad location, despite the sketch check-in process

We had a wonderful stay! Very clean loft in the amazing Libery Village area of Toronto. This suite is great for solo travelers and couples as it is a one bedroom suite.

This condo is absolutely gorgeous! It’s a tiny chic and elegant condo and I absolutely adored my stay here. I was pleasantly shocked by how nice and pristine it was honestly, check in is in a lock box on a fence across the street but check in details are very descriptive and informative and if you have any questions they are extremely fast with response times. There is a deposit required but it is refunded after check out! The condo is in a perfect location, and the actual condo building is immaculate. You simply cannot beat the price, I would love stay here again if it’s available when I return to Toronto.

Lots of hair around the property, no curtains, no door handle on the toilet door. Requests to make up sofa bed ignored and one duvet between two beds with snow on the ground outside. Generally not good enough for the price.

Nice place. Easy communication. Only issue, no bed sheets for the sofa bed.

Lots of building noise at 3 am, no curtains or blinds on windows hampered sleeping in, balcony windows need cleaning. No problems getting in.

There wasn’t enough linens. For two beds, we only have two thin sheets, one comforter, one very thin bed cover and only two pillow cases. Not enough towels and no dish towels. The dryer didn’t work. The property was clean but extremely basic. I booked for 4 people and didn’t have enough!

Tidy and comfortable place to stay. Will return for my next concert in Toronto. Good location.

Received an email with instructions including pictures about the lock box. Arrived near midnight to darkness and the lock box was located in a different spot at the top of the fence. The sheets were stained and the extra blanket smelled like someone had slept with it between their legs. Washed the blanket only to find out the dryer wouldn’t turn on. Called Lavish, no answer. Sent an email, never received a response about this. Slept with a damp (but clean) blanket. Carpet was dirty. Information given stated that there were many 24 hour lots. Reality is that the lots are from 6pm to 6am.

Otherwise, the location was fine.

The location was excellent, close to everything. The property was not cleaned even if they insist on you leaving it clean with the threat of keeping your deposit. The pictures did not reflect the reality. We were supposed to have a double sofa bed and it was a single bed. The service was poor
and the internet wasn’t working. Too bad because it’s a nice building and nice area.